US Post Office

There needs to be a posting of their procedures for passports. The man at the counter said, «we’re not taking anymore». Considering I only renew every 10 years, I don’t know why he’s saying that. When I ask him what he means, he sounds irritated as he’s explaining.

Went here today for a passport renewal. No one bothered to help or even assure me that a staff will assist shortly. I was the only one standing in line (passport line). I waited for about 15 minutes. Long line for stamp customers.
So I went to Santa Fe Springs Post Office. As soon as I went in, I was done in 5 minutes.

At least they’re open during lunch hours but they only have one person working and the line is out the door, so just a warning in case you need come in during lunch time.

I am disappointed with this post office and some of it’s personnel. You are better off going to the other local post offices. The lines are long and customer service is slow. Yes this post office is open Saturday but much of your time will be spent whining in your head while your standing in line. There is not enough people working the counter in order to meet the needs of public.

The staff are really friendly every time I visit this location. They even provide me my proof of receipt when I requested unlike other locations. The wait time is a hit and miss since there isn’t too many staff working at the same time, which is usually 1 or 2. The area is clean and easy to locate items. Definitely will come here again.

The service at this facility is absurd. It’s the only post office open on a Saturday in pico Rivera so here I am calling at 0947am 10÷3÷15. Several calls and no answer whatsoever. I’m calling because a package I’m tracking shows it has been delivered and of course I have nothing! I know the mail people often deliver my mail to my neighbors and vice versa but a huge package like I’m expecting? Come on! I really can’t wait until all post offices are closed for good. There’s a reason theses places are going to the dumps. Good riddance.

It won’t let me give you negative stars but this is a horrible location– I’ve been on the phone calling forever now, it just rings and rings and no one answers!

There was only one postal worker up front but still had fast service and was very helpful. Was sending of a package and I didn’t wait more than 5 mins in line. No complaints here.

This post office constantly messes things up. I don’t even recall how many times I or a family member are home and they don’t come to the door to deliver a certified letter or package. I’ve gotten notices to pick up packages and certified letters the following day and when I get to the post office the next and they say they have no idea where my certified letter or my package is… maybe it’s still on the mail carriers truck.. They tell me if I can come back tomorrow. I tell them… it’s not my fault that the carrier is not doing his job properly. The supervisors will give you lip service and tell you that the carrier will retry the same day… but they never do. I have had many packages redelivered back to Amazon and other businesses because I don’t constantly want to be chasing around trying to get my packages and mail. I also have neighbors constantly knocking on my door delivering me my mail that the postal person put in their boxes… and vice versa. Very sad… how hard is it to deliver mail to a proper address… and to properly fill out a simple slip… stating where you can pick up the package… and actually have it be there when you show up for pickup! At least they are good for buying stamps… just make sure you check your change… these guys might mess that up to and overcharge you.

I’m not sure how to write this review and not sound sarcastic, that’s how bad it is. My mother lives around the corner from this post office, literally, and they still manage to drastically mess things up on a consistent level of suck.
$ 600 purse arrived in a half open box with the dustbag pulled out of the open corner, then thrown over her fence onto the garden. What happened to leaving packages on the doorstep?
3 packages marked «out for delivery «by the tracking number… And never delivered. Then you get to start the long ordeal of filing claims and GOD FORBID THEY EVER ANSWER THE PHONE.
I was just there this morning, no one in line, I stepped outside, called, and STILL no one answered the phones.
The twilight zone /​Bermuda Triangle of packages and the mecca of postal service incompetence.

One of the only post offices locally that will still take walk-​ins for passports. Not sure how much longer they’ll keep doing this. Last time i was there, their camera wasn’t working so make sure you have your paperwork filled out to the best of your ability and a good passport photo. Don’t believe the guidelines on the
website for valid photo submissions. Go get them done at Costco or a photo studio to save yourself the hassle.

This place deserves only 1 star!!! I had a pretty expensive package that had got sent here from Cerritos postal office. I drove around EVERYWHERE looking for my package that I was suppose to get a week ago. So I show up to this pico rivera office… Gave them my tracking number. The guy in the back looked it up and comes out to tell me that they didn’t scan it and that now it’s no where to be found… he couldn’t even write up a letter so I could let the company know that the package was misplaced!!! So I’m stuck with no package… THANK YOU PICO RIVERA POST OFFICE! (Sarcasm)

Very fast time there. The people there where very helpful and help me out with all my Package. And show me how to save a little more money for me. Nice!!!

This one time they had some mail here for me and a friend. We went. It was nice and clean. Not a long wait. Good workers; helpful. I got my mail. So did she. We left. It was A-​OK in my book.

One of the most idiotic USPS I have had the misfortune of dealing with. One time I missed a package delivery but got a slip and went online to tell this USPS location to hold my package for pick-​up on a Sat. When I got there as early as I can, I was told that the package was accidentally given to the driver who’s on route. The kicker is they told me where I can find the driver (street-​wise) to get the package from him. I did cuz I had no choice. What’s the point of requesting your package for hold when it’s going to be delivered anyways? Another time, I was expecting a package and tracked it online. Says delivery attempted, sig required and back at the post office; but got no delivery slip. So I had to punch in my info online and pull up the package, to which I requested to hold for pick-​up on Sat. Guess what? It was delivered 2 days later and left at my door step. And you USPS morons are getting paid how much again for a menial task you can’t even perform? Overpaid piece of shit APWU workers. And you wonder why raising the price on stamps every other year isn’t going to save the USPS out of their bankrupt ass. Oh yeah and what USPS doesn’t have an outside mail box? This one.

This post office has some really good workers. Even tho there’s only 2 at a time (when i go there), they’re sociable, friendly, and still quick. I’ve waited 10 mins before, but there was some real complicated package sending going on.
Otherwise, primo!
the minus one star is for the lack of a stamp machine!!! What the hell! they took out the stamp machine, probably due to budget cuts and maintenance — it was broken for a while.