Riviera Healthcare Center

Don’t bring your family here this place is horrible! The manager cursed and spit on one of the patients there and even the nurses are so rude. The food is terrible tastes like a card board box. Fuck these people if I can give them no stars, I would.

This place is way to crowded, The staff can’t keep up with the patient’s, And omg the food is awful, what place gives the elderly hog dogs. YUK!

The place had made a huge turn around. My mother was there a year ago and the place was like a circus. We were very anxious about coming back but because it is the place that the insurance prefers, we got a tour, it seems like it is a different place. The hallways are clean, no smell, the residents were up and doing activities. The staff are friendly and warm. We didn’t see residents who are wandering and screaming. We believe that the place is still operated by the same owner but the same company made a committment to change the culture. We think it is a good idea and it shows. Riviera Healthcare is the best nursing home in the idea. I wouldn’t think twice again.

My dad came here for therapy after he had surgery. At first we where a bit scared to bring him here due to the reviews, but since this location was the closest we decided to give it a try and I am glad we did because there where two lvn’s who truly define what a nurse is. The only reason why I give this place four stars is because of them: Jackie and Victoria. they took great care of my dad while he was there and that made us feel so much more relieved. They have many activities that they do to entertain the patients. This place can be a bit depressing and smelly but what nursing home isn’t like this, I might be wrong but don’t blame it all on these facilities they have so many patients to care for and sometimes there is not enough staff to come asap. The food was okay so we would bring him our own food, he was in a room with three beds but during that Time he was the only one in that room. The only thing I would recommend them working on is having more staff, better food, and cleaning more often that’s why I gave fours stars… Jackie always answered any questions we had and was very sweet as well as the CNA that took care of my dad. I think with these facilities you need to be very patient and kind with the staff since they are over worked and just be on top that your loved one is getting the right care. Overall our experience was good here.

I am very pleased with Riviera Healthcare Center. My brother is currently a patient there and for the time period he has been there, I have been contacted on a semi-​weekly basis, if not more, regarding his health. The staff keeps me aware of his treatments, his activity level, diet, etc.
Rhonda, Brenda and Crystal are kind and considerate of his needs and my need to know. The facility appears to be well-​cared for, no odors, decorated well in the lobby.
My brother has been in 2 other facilities and the care was not good at all. I am very pleased with Riviera Healthcare Center.

My grandmother had to be taken out of this place, seven years ago due to elder abuse. Her situation was very serious after how they treated her. I would give no stars, but there is no choice for that. This place always smells like urine and they do not bath the people, even though they say that they do. I feel bad for the poor grandparents in here. They don’t deserve to be mistreated.