Rent-A-Wheel

RUN! The worst place ever… You buy tires they put warranty then they try and make you buy new tires after you almost die. Wth really worse place ever…

Rent a wheel in Canoga Park. Do not go there Lucy the manager. Also known as luz. Very terrible. They stripped my lug nuts. They scratch some wheels up. And if you had experience with her and say she’s a good person then it was that one day that she was good. She tried to fix it with the neighbor mechanic next to her. And all I did was get in a argument with him. Very bad experience very bad place to go find someplace else to go.

I went to Rent A Wheels in Pico Rivera to see if I can get some wheels for my car. I went Inside to check out the collection they have. it was nice but limited. Chris customer service was great he took the time to help me decide what to get for my car, which was the only good thing about rent a wheel. The mechanic Luis was great as well. As far as the manager Joe he’s rude and makes you feel rushed in a way that makes you feel your time isn’t valued as a customer. Also there’s a young lady that does payroll I think her name is Mindy. she is the rudest lady ever. I stood in the waiting area expecting help from her and she sat at the register on her phone looking at who knows what laughing giggling going to the back forgetting that I needed service. Also not forgetting to add I made a rent a wheels payment 2 days after it was due to credit card problems. Then I wake up in the morning and rent a wheels is at my door asking for a payment, If the account person done there job correctly they wouldn’t have to waste the companies gas to drive over here and ask for a payment that was already made. I wouldn’t recommend this place to anyone.

Great customer service. Roger was awesome and very friendly. He answered all my questions without a problem.

Joe and the install crew did a great job. Excellent service and friendly. If you need some wheels and tires this is the spot.

Worst service ive ever experienced.. the ignorant broad at the front desk was unable to give a simple explanation of her the «60 day no interest payment plan»… she had a nasty, dont give a shit attitude… it was my fault for not reading the 12 page contract but all I asked for was a simple explanation and tried my hardest to explain to her that I didn’t have an issue w paying the bill I only asked for a more clear explanation… she wasn’t using the correct term usage. she had her fees and tax confused.. she only confused me more… there is no interest but many high hidden fees. never… ever do business with this company! And… I wish I could give zero stars

Great customer service here. These guys really know what they are talking about. I got a really good deal too. I would definately recommend this place to my friends and family.

Went to Rent a Wheel, to browse and walked out with new rims & tires for my honey’s car. Great and friendly service. They guys (employees) took the time to explain the whole rent to own process. Overall we had a good experience and most of all my honey was happy. Definitely will recommend this place to family and friends.

Thanks for resolving the problem … Brian was able to refund my deposit… Thanks Brian

Good service and the best employees! Lol… They got me in and got me out quickly. The price on my tires were exceptional for the quality of tires I got. I would highly recommend this place if your are in the market for wheels and tires.

These guys have great customer service and are very knowledgeable! Make sure you guys ask for Many, that kid is great!

This place has great customer service and very helpful, came to get some tires on my bmw and got great and fast service. I recommend this place. can work with u with payments

Good customer service. They were helpful whenever I called and had questions. I would recommend it. I would definitely go back if I needed anything again

Came in just to see prices and ended up getting a great deal! Everything was setup just as I wanted with my budget and the staff was great! They helped me compare rims next to my car, super helpful!

If your response was only sincere Mr. Rentawheel guy… But it’s as full of air as your head!!! Do consumers a favor and take a hike. You and all the morons at that n all your stores. Thieves!!! You all just take people’s money n don’t give a crap about what you promise.
I hope people inform themselves fully prior to even thinking about buying anything from you guys. And NO no escalation was made and nothing has been done to even attempt to resolve my problem. But NICE you ALL have my hard earned money and I have a very well lesson learned!