My wife and I had 1 ½ hours before our Southwest flight. Lots of time for a relaxing nice French experience. And although the food was excellent, the service was awful. We ordered a wine and a cheese plate to start and a gourmet burger to split. It took 15 minutes to be greeted and have our order taken… And it wasn’t busy. The cheese plate came with no crackers and a small serving of bread… So we asked for more bread– FOURTIMES! A 2nd server came finally and said the bread would be right up… But it never appeared! The burger finally came but there was no mustard, mayo or salt/pepper and we COULDN’T GETCONDIMENTS. Now it was time to get in line for our boarding priority ANDNOSERVERTOPAY. Of course there were servers standing around everywhere but not ours. We needed the check! Now! So I finally found the manager, asked for a credit for the uneaten cheese plate(he refused but gave us the stale bread that had been sitting there waiting to be served), we paid, no tip and ran to the gate. AVOID!!!
Adriana D.
Classificação do local: 4 Phoenix, AZ
I’ve had(mostly) hit or(some) miss service here but today was EXCEPTIONAL. Terry was my waiter. He was prompt with my drink and food order and was very polite. I sat down at 9:05 and had my check by 9:20. He deserves a raise!
Pamela S.
Classificação do local: 4 Chicago, IL
There aren’t many airports where you can find a nice salad(mixed greens — not iceberg or romaine) AND a decent glass of wine. I mean they have Sancerre for heavens sake. I’m healthy but a girl likes a nice glass of wine sometimes too. I thought this place was an airport winner.
Sj C.
Classificação do local: 1 Reno, NV
Went based on favorable reviews in comparison for other dining options. Don’t be fooled, this isn’t high end airport dining. The quality o f the food is very poor and insulting when you factor in the prices. I’ve Trader joe’s $ 4 salads that were better than the $ 16 salad I ordered. The salad was soggy and watery, you know how no amount of dressing or toppings can save a salad that was improperly rinsed and dried? a simple cocktail will run you $ 16 – 18. Service was good, no complaints there.
Tyler B.
Classificação do local: 4 Saint Louis, MO
Good food for an airport restaurant! I usually find it really hard to get decent food at an airport restaurant. And the service is usually lacking as well. This place had neither issue. The food, french onion soup and the ham sandwich, were both great! The service was extremely attentive. I was really surprised by this place. I will be visiting again on my next trip.
Jeff D.
Classificação do local: 2 Los Angeles, CA
Not sure what this restaurant thinks it is but not fine dining at all. Inspect to pay more for food and drinks in an airport, but this is airport prices inside an airport. Paid $ 17 for a double jack and Coke and was pretty watered down. Go down past C13 for better dining. This place charges twice what you’d expect.
Theresa K.
Classificação do local: 1 Michigan City, IN
$ 15 for a drink with kahlua and vodka and some milk? I can buy a bottle of booze for $ 15 and actually feel satisfied after drinking it. The food menu is also over priced. The only reason anyone buys anything is because they are forced to buy food somewhere in the airport harbor and have so few selections. I would not recommend this place to my worst enemy. Thanks for my $ 25 bill for two crappy drinks, how do you people sleep at night?
Steve S.
Classificação do local: 4 Saint Paul, MN
I really enjoyed my dinner and the atmosphere at Zinc. The crumbled chicken salad was filling and freshly made. My only complaint would be that there was a little too much dressing. However, it was delicious. A respectable wine selection that was pricy but expected sincere it’s the airport. Definitely with checking out!
Alan J V.
Classificação do local: 5 Mesa, AZ
It’s not often you find airport food that doesn’t bother you on your flight. It’s almost impossible to find absolutely fantastic food in the airport like this food. Since none in my travel party had eaten, we walked in here for something small to eat before our flight. To our utter surprise the menu looked extremely appetizing. We all had breakfast items. I had the granola and they had egg dishes. The granola was yummy though a faster meal might be better if your in a hurry. It took me sometime to eat it all. It was a big bowl. My friends Omelet was probably the best of all of our meals. The little bite I tried was nothing like you’d expect at an airport but fit the expectations you’d have at a french bistro. If your in Terminal 4 for a layover and have time to eat, try this spot. I’m going to go to the one in Scottsdale and hope they are just as good. I’d love to eat the same food without having to fly our of town.
Christie S.
Classificação do local: 4 Chandler, AZ
How does one arrive at PHX three hours early for a flight and miss it? Well, you stop into Zinc Brasserie with your love, order up charcuterie, salad, sammies and Champagne and lose track of time. What do you do when this happens? Stop at US Airways service desk and get booked for next flight, call your love to meet you at Zinc again, and laugh! This Scottsdale institution has a surprisingly lovely — tin ceilings; cool lighting — outpost in the airport, serving up some of their signature dishes and beverages with the same hospitality and flair as the original location. You can take away food for your flight, but I’d definitely dine in with time or a layover. Anything but typical airport food and dining experience. * extensive wine list, including by the glass * ** salads are super fresh and creative ** *** delicious onion soup *** **** many dishes feature high quality cheeses, for fellow turophiles ;) **** ***** our server was super, from the OG location: he has sabred more than 100 bottles of Champagne! *****
Arti S.
Classificação do local: 5 Philadelphia, PA
At the airport ready to take off. We had an hour before boarding. We ordered breakfast and got done in a half hour. With another half hour to spare. Loved the food, the ambiance and the service was great!!! Thanks Tarry for making it a fun start of our journey back home! Happy Halloween.
Rick Y.
Classificação do local: 5 Dubuque, IA
The place is nice and let’s face it, we’re in the airport so anything beyond grab and go is certainly welcome. So my flight was delayed and wanted an old fashioned and was recommended the rye direction which for a knockoff of an old fashion is pretty damn good. The food is a bit on the pricey side though. Fries are like 7 bucks and I went for the flat iron steak which was cooked good but lacked in flavor. As I’m writing this the waiter comes over to notify that I gave him too much money for a tip… So originally this place got 3 stars but now it gained another two for the waiter being honest. Food is good but pricey, drinks are good but hell I’d pay 20 for a good drink.
Marissa W.
Classificação do local: 4 Kansas City, MO
Very great place to be airport food! Came here for breakfast and enjoyed every moment of it. It makes me want to fly to Phoenix just for a meal! I had the Zinc Omelette along with some coffee. The omelette was superb! Coffee wasn’t bad. The star here was the croissant! I had a bite of my mom’s and it was great! Buttery and toasted to perfection. I didn’t have any add-ons or substitutions so I can’t speak on that aspect but the prices here are a little steep, I think it’s worth it though. The staff was very friendly and we didn’t have to wait to be seated. Overall, a good spot if you have a little time for breakfast before 10am.
Samantha G.
Classificação do local: 3 Las Vegas, NV
What is up with everything closing so early at this airport? Food service ended by 7:30pm. Last call was at 8pm. Bartender was irritated with al who arrived after 7:45pm. Not friendly at all. Apparently, it was quite irritating that I ordered a water and a coke to go with my wine. He was not pleased indeed. Wish I had gotten to try the food. Menu looked promising for an airport location.
Weon L.
Classificação do local: 4 Irvine, CA
I visited Zinc Brasserie at Phoenix Airport to eat dinner because my original flight was cancelled and I had to wait a few hours in the airport. I ordered Grilled Chicken Paillard and my colleague ordered Flat Iron Steak Salad. Both were delicious. Grilled Chicken Paillard was mixed of Pomme Purée, Haricot Verts, Chicken Shiitakes Mushroom, Tomato, Garlic basil Jus etc. unexpectedly, Grilled Chicken Paillard was delicious because restaurants in the airport are usually not delicious. Steak Salad was made of five pieces of steak, Lettues, Roquefort, walnut etc. It was also delicious. I was tired to wait airplane but I was refreshed by these delicious food.
Angela H.
Classificação do local: 3 San Leandro, CA
I decided to have the crepes for breakfast during a long layover this morning. The food was good, but not my favorite. The crepes weren’t super sweet, but just sweet enough. Service could use a little work… I had my order taken by the manager, then water brought by one waiter, my drink brought by another waiter, the crepes brought by a third waitress, and then a fourth waitress took care of my check. Wow!
Scott P.
Classificação do local: 4 Gilbert, AZ
This place is a great alternative to the options at Sky Harbor. Yeah, the food is pricey. Yeah, it’s heavy on the belly. Yeah, it takes awhile for your order to be ready. But in the end, it’s worth it. I’ve had their sandwiches several times, and they’re always top-notch. The pork belly is a bit heavy, but if you have someone to split it with then it’s just about perfect. And their fries will knock yours socks off… but chances are you have a spare pair in your luggage, so that shouldn’t be a problem. If you have a bit of time between flights or before you take off, then you’d definitely do well to pay this place a visit. Sky Harbor has gotten some great places to dine in the past year, and this is definitely one worth a visit!
Michael M.
Classificação do local: 5 Manhattan, NY
The five stars are remembering that this is an AIRPORTRESTAURANT. Man, what is there not to love. I was having a stressful trip and the last thing I wanted was another soggy pizza from Sbarro or a food-court burrito that rips apart as soon as you unwrap the foil. This little French bistro had a relaxing ambiance. They had a great selection of food that you don’t see at airports(as in, you can actually find new dishes to try that you haven’t had before). And the food is good! Its relatively decently priced. I mean its expensive, but considering its in an airport… The service was great and quick(important during a layover). Maybe not quite 5 stars in the real world simply due to price but awesome for an airport.
Elisabeth E.
Classificação do local: 3 Lincoln, NE
Stopped by during my layover in Phoenix hoping for a place to enjoy a drink and charge my phone. I was seated quickly and the server came over right away. He was very gluten free aware and helped me navigate to the steak salad with the mustard champagne, instead of blue cheese dressing. I enjoyed a couple of 11.00 house glasses of wine while I charged my phone and ate. There are chargers all around the restaurant, pretty much at every table, which was awesome. The salad was ok, iceberg lettuce can only be so appetizing. The steak and dressing were tasty, it wasn’t till I was almost done with the salad that I realized they hadn’t put the crumbled blue cheese on it. Apparently they assumed if I couldn’t have the dressing the cheese itself was also off limits. They brought me a little and I enjoyed it with the remainder of my salad. Salad was a good portion and about 16.00. Overall portions were good on both wine and food. Service good and very prompt. Price expensive, but hey, it’s airport food. Atmosphere is nice with comfortable booths, high top tables and a bar with tv. Also lovely windows overlooking the runway. I’d certainly stop in here again on another layover.
Joe C.
Classificação do local: 4 Austin, TX
During a 2+ hour layover in PHX, we were headed to La Madeleine to get soup for the wife when we saw the French Onion Soup on the menu here. Since we can do «La Mad» back home, we said what the heck and stopped in to Zinc. Now, as everyone knows, French Onion Soup is general served with a «croûton» on top, on which the cheese melts. But if you’re gluten free like the wife, they’ll just melt the Gruyère cheese right on the top of the soup-filled crock. Even though it would probably have been more fun to be able to have the cheese on toasted bread on top(poor wife), she was pleased with the soup. And speaking of Gruyère… The truffled Gruyère Zinc Burger was as amazing as it looked. Five stars right there. The dessert we chose was some sort of chocolate bread pudding/cake situation, with a side of ice cream with«house made caramel sauce on top». Eh… Fairly forgettable(we didn’t finish it, even splitting it between the two of us… well, wife could only have the ice cream). Maybe pastry isn’t their strong suit. Overall, it’s pricy because of the airport premium, and it’s trying a bit too hard to be a «bistro»(which for some reason, makes people think they should charge 10% more). And we didn’t have to wait very long for our food, which is necessary in an airport. I was pretty happy with my burger, «frites», and beer, and there were plugs available between the tables to top off the devices. 3.86 stars. Which for an airport dining stop, is pretty darn good.