US Post Office

I hate going to the post office with a burning passion. No matter which one you go to, there seems to be lines and they always look dirty. There’s never any reasoning to their system. I stand in line politely and often see people that just run up and cut to «drop things off» which involves them doing more than setting their stuff down. To me they should wait in line like everyone else to keep the line flowing. Whether you’re dropping off or picking up, everyone should wait in the same line and no one should get to cut if their there to drop off or pick up. They are a little annoying when it comes to mail being delivered at your home. I was having mail delivered when out of no where, someone would a sticky in my mail box with my address and name. I thought it looked tacky so I removed it. It is after all my house and the numbers are already right there next to the mail box in giant numbers. After removing it, they repeatedly put it back. I kept removing it until suddenly they took a permanent marker and WROTE IN MY MAIL BOX! The mail box which was painted to match my house perfectly from the outside all the way deep down into the inside where no one would see it. How about you leave a note explaining why you need my FIRST AND LAST NAME in my mail box for everyone to see exactly who lives there. I don’t want advertisement for people to google my name when they walk up to my front door. Who are you to write on my mail box of my house? Now I need to find matching paint and go over it or find a way to remove the ink that will probably bleed and leave a blob where I attempt to rub it out. Flipping post office!

Generally, there are a lot of reasons (mainly political) as to why most post offices are lousy. I won’t delve into it here, but because I do understand why these places struggle so much, I’ll try not to be too hard on the employees there who are just trying to do their job.
This particular post office is decent. If you come prepared –meaning you packaged up and addressed your item already before arriving –you shouldn’t have any problem. You can either use the Priority Mail kiosk in front by the p.o. boxes, or you can wait in line for someone to help you.
The people working at this location are nice. They always suggest cheaper ways of sending items if they think it will help save me money. I appreciate that. The lines are long sometimes, but to be honest it has less to do with their «incompetence» as some have suggested, and more to do with folks coming in unprepared to mail off their items.
I love that this location is also open on Saturdays (part-​day). This puts them a step above other locations in my view. I’ve never had any major issues at this location and the people working there try to do a good job. I’ve seen them a lot over the years, the staff rarely changes. This is my go-​to post office location.

It’s no secret that the USPS houses the least educated and most incompetent worker bees that they can, but this location provided the template for all of their guides on how to attract the most worthless employees you can find. MICHELLE is just an outright BITCH. As simple as delivering an envelope is (a trained monkey could do a better job than these clowns) they manage to screw it up 9 out of 10 times. PATHETIC CUSTOMER SERVICE. As BAD as it gets. You have been warned.

I arrived on Friday about 7 minutes before closing at 4:30 PM. All of the staff there today were actually very helpful and courteous. They did shut the doors right at 4:30. They should have a sign that shows what other post offices are open later — The location at 4949 E. Van Buren is open till 9 PM!

Didn’t even want to give it a single star terrible service and the postal workers steal your mail!!! Terrible!!!

This post office is not worth a damn. Stay away from them, if you don’t want ruin your day. Whole bunch stupid employees are ready to screw up anytime.

Convenient location and pretty big for a post office.
I came in to ship out a package and didn’t have to wait too long in line as there were 3 workers behind the counter. The worker helping me was really friendly, was in good spirits and as with all USPS offered me stamps. I was in and out of the post office in no time.
The post office was stocked with mailing items like envelopes, cards, tape, etc and the workers seemed to get through everyone quickly. Will definitely come here for all my mailing needs.

I don’t think anyone loves going to the post office. Ever. It’s crowded, slow and the employees always seems annoyed by everyone (rightly so). But the guy with the long curly hair — you are a gem my friend. I’ve been here 3 times now and have only actually interacted with you once, but you’ve been upbeat and positive every single time. Whether you think so or not, that positivity can have an impact on a random person’s day. You are a stellar human. Keep smiling.

This review is not specifically for this post office but is meant to open the eyes of officials in charge of the idiotic, uncaring, stupid, ignorant drivers who handle and deliver packages. I spend literally hundreds of dollars a week shipping Ebay items, most of them are fragile. I spend my money on bubble wrap, styrofoam peanuts, tape, boxes, and fragile stickers, bright red fragile stickers. I use a box twice the size necessary to ship an item, i cocoon it in bubble wrap, then roll the item in shipping tape to secure the bubble wrap, then i surround the item with peanuts and more bubble wrap. I then secure the box with shipping tape, and put 4 – 8 fragile stickers on the top and all sides of the box. This week alone, 3 of my customers have contacted me saying that their box was crushed, opened with a note saying «arrived damaged» and that the contents was destroyed. I live in Arizona and one of these customers lives in California. Are you telling me that these morons can’t deliver something in that short of a distance without it being mangled? No wonder you’re going bankrupt! I insure everything i ship, so it is a severe waste of your money to allow these mental midgets to keep breaking things by throwing them when they are clearly marked fragile. I sell nice vintage hard to find items to nice people willing to trust me and buy them. They look forward to receiving these items, and are greatly disappointed when they arrive broken. As long as your kindergarten mentality drivers continue to destroy the items i ship, i shall keep sending my customers the insurance receipts to reclaim their hard earned money back. I see the commercials on TV stating how wonderful the USPS is, put your money where your mouth is and start proving it. The postal clerks are very nice when taking your packages, but when they end up in the hands of mindless gorillas, that is when the problems start. This week alone i spent over $ 300 shipping packages, do the math, do you really want to lose my business, but since you are a corporate entity, you probably really don’t care one way or the other.

First time coming to this post office since I was doing an errand for my boss. My co-​worker came with me and we came for the specific purpose of picking up shipping boxes for our boss. Easy to get into, not that busy, and the only thing I didn’t like is the way their parking lot is set up. Reason? Because a big truck was parked next to us when we came out and I had to back clear out in order to see if people were coming. If I hadn’t seen the car coming up behind me,. she would have hit me because of the truck next to us. So yes, that was one negative. Otherwise, a smooth, easy experience.

For the second time in six months, an item that I ordered online and tracked as «delivered» by the USPS has not arrived at my home. One was even time-​stamped as being delivered at 8:35 AM. Since mail is always delivered here in late afternoon, I fear that internal theft may be the issue. The first time this happened, I called the post office and filed a complaint online. I NEVER received any sort of response or follow-​up. Thankfully, the online retailers resent the items. However, I do not think it’s fair that the retailers have to cover costs caused by poor service by this USPS location. I have been ordering online for years and have never had such issues with other USPS offices, or with FedEx or UPS. Clearly, there is an issue at this location that needs to be «addressed.»

This is a *really average* post office. I’m not a fan of the USPS; they try to run it like a business and then blow tons of cash on weird marketing campaigns (Lance Armstrong, remember that guy?) and continuing to service unprofitable remote areas of the US. Then they act surprised when they lose hundreds of millions every year. Meanwhile, Fedex and UPS are publicly traded for-​profit businesses and keep shareholders, customers and businesses happy most of the time. USPS actually contracts their priority packages out to Fedex, probably because Fedex has a superior supply chain.
Anyway, the employees at this particular one are mostly friendly and kind. Which seems odd, because this post office seems to drag in tons of people who are just starting to learn English. It’s not the best combo for fast service. Anyway, parking here is kind of a mess. People just park all over the place because their monster trucks and duallies don’t fit in a single spot. Plus the small field to the South of the building is a hangout for bums, so expect to see some toofless folks ask you for money.
The hours here are 9 – 5 Monday-​Friday. And on Saturdays it’s 9 or 10am to 1pm. The latest drop-​off is 5:30 on weekdays and 4:30pm on Saturdays, which is nice. You can use the kiosk after they close in the front lobby until they lock the front doors like at 6 or 7pm. I recommend the post office at Cactus and 19^th Ave if you need to wait in line; it typically has shorter waits.