Uncle Bob’s Self Storage

I walked into uncle bobs expecting it to be one of «those storage places» I was pleasantly surprised to see everything spotless. The staff especially Miss Janeen (I think that was her name) were extremely knowledgeable about the prices. I WAS looking for a large unit and I think I found the perfect place. One extra thing I love the hours of operation it makes me feel safe with my things inside! Thanks uncle bobs and Janeen for your wonderful costumer service.

Was looking for a unit cause I will be moving soon and I need to store some stuff I have. I came to Uncle Bobs and I am glad I did. The girl that helped me with the prices and sizes of the units was very helpful and friendly. The property looked very clean and professional which makes me feel that my stuff will be safe there. When I first came in There was a guy too and he greeted me with a smile and made me feel very welcome. I am looking at my options at the moment but I have a positive feeling I will be renting my unit here. Thank you Uncle Bobs for your awesome customer service!!!

This property is very clean and I feel safe being here. They are fair priced and staff is friendly and helpful. I recommend this if you are in need of storage.

My wife and I rented a large storage unit for 2 years and Uncle Bob’s was awesome! We were always greeted by friendly staff, the units and property were always clean and neat and the price was great. The use of their truck to move our stuff saved us a ton of money by not renting from UHaul. We would definitely recommend Uncle Bobs to anyone looking for a storage unit. My only one complaint (and it is very minor) is I wish they would allow access a little later than 9pm. There were a couple of times where I was stuck working late and then needed to grab something out of my unit and could not because I got there too late. But that is just a minor thing, 9pm works for most people.

I rented a space for a vehicle for about a year. We had some family issues that happend and the folks at uncle bobs handled this with great care and professionalism. I could not be more happy with the staff and bussiness practices of these folks. They are always there to give helpful tips and advice for moving too. Sharing their expertise.
thank you Doug and staff at Uncle Bobs.

I had a unit for fours years. The staff is great. They went through a renovation and moved me to a different unit using professional movers. I never had any problems with the facility or the representatives. It is a clean well run storage facility. I would definately use them again and would not hesitate to recommend to any of my friends.

So there is only one review on Unilocal for this joint, and a few tips. I thought that the review was just from a disgruntled customer at first, so I figured, why not. I’m currently in the process of moving to Oregon, so a lot of our things needed to go to storage for short term. Since Uncle Bob’s Storage is right down the street, and also the least expensive we could find in the area (although, not by much), it seemed like the review could be bypassed.
We made our reservation online for the unit and moving truck (free with rental), so that was really nice. Upon arrival, the guy behind the counter greeted us quickly. I believe his name Paul, he was super nice and helped us through the contract and legal jazz. No issues at all with him. In fact, kudos to you Paul, because honestly you have to deal with Norissa, and she is quite the «gem». It seemed like she kept cutting into our conversation (while on her cell phone personal calls), to say things that were off putting to a new client. When he was explaining how our unit had to be cleaned out upon our vacating the premises, she chimed in rudely «anytime you litter we can charge you $ 100». um, hello, aren’t you trying to get business?
Another issue was with the Unilocal check in. When you check in, you are able to get 15 free boxes. Paul had not seen the Unilocal ad before (which is fine, most company employees anywhere don’t know they exist), so he asked Norissa about it. She put my phone one the counter and said, again rudely, «we are out of boxes anyways but this doesn’t apply to you because you got a free months rent». hmm. okay. .. . thanks welcome wagon.
So anyways, there are also a lot of start up fees that aren’t listed on the website, but in the agreement, it’s all very clear and easy to understand. Uncle Bob’s storage is a nice place (so far), it just seems to be the staff that fellow Unilocalers have issues with.

I just rented an air conditioned 10×15 unit after researching my neighborhood for a few months. It is in a newly renovated building. I found the service to be exceptional and the unit to be inviting, clean & conveniently located. My previous unit was in an upscale No. Scottsdale location. I found this unit to be as impressive, with accomodating staff. I move in next week. I expect the experience to go smoothly. I am perplexed by the previous reviewer’s experience but my situation is coming in, rather than departing. I will take note of his comments about fees although I usually leave a unit on it’s due dates; this would be a non issue.

I have moved in and out of this location several times for my customer’s and they have always been happy with their experience. My crew has been in contact with the management and they have always been helpful and professional. I would not hesitate to recommend them or use their facilities for my own storage of household goods. If you need a place to store your stuff this is the place in the north valley.

This place is a ripoff. I had a storage unit for 2 years here. When I deceided to give it up they would not prorate my fees when I was told by the staff and manager that they prorate fees. They had no concern for my situation, the staff is very unfriendly. DO NOT USE THIS COMPANY.