Thomas Cleaners & Tailors

These people ruined my $ 300 dress I call ahead of time and asked if they were familiar with the material, the lady said yes I took it in two days later my dress was all stretched out and instead of owning up to it, she said there might have been a defect in the material Really!
Luckily it was purchased from Nordstrom they were able to exchange it for another one which I have taken to other dry cleaners without problem.

This is a great family owned business with decent pricing and good service.

Typically, I try to support ‘mom & pop’ shops, however this shops was disappointing and worth a review. This place is overpriced for the quality of work. $ 10 for every little sewing job. There prices are substantially unreasonable. Additionally, I dropped off my 4 items that I wanted hemmed on 4÷20÷15. The woman in the front said to return the following week which would be 4÷27÷15 and that she would call me. She never called me so I then called her on Tuesday 4÷28÷15. No one answered and I did not leave a message. When I returned to pick up my clothes on 4÷30÷15, 10 days after I dropped off my 4 items that need to be hemmed, the woman in the front said that my items were not ready and I should have called because they were busy. Do not bring your clothes here; price and time length is unreasonable. I, now, have to find a new place to hem my pants.

Wow! That is the first thing that comes to mind when I think of my experience at Thomas Cleaners. The service was outstanding and Chris really went out of his way to get my dress cleaned quickly and professionally. With a time crunch for an out of town wedding, I had my dress cleaned and ready about 24 hours after drop off. Chris and his staff made me feel like my dress was the most important one there and that is something that is hard to find these days. I highly recommend Thomas Cleaners!

I came in at 10 a. m and needed one shirt cleaned for a party that day. A couple places told me no, can’t make have it by the end of the day. This cleaners stepped up and 5 hours later gave me a perfectly cleaned and pressed shirt. The owner should put a tip jar by the register, so they can make some tips. I didn’t see a jar so I wasn’t sure what protocol was in the place.

Not trustworthy, poor quality work, completed late, overcharged. Charged for work not done. Avoid! Don’t take a chance on a Melvin! Danger! Danger!

Took in one pair of pants to have a small hole in the groin area fixed. They took an extra two days then stated, was way over priced, and the pants look awful. Actually had to take them some where else in order to get them to being wearable again, will never go back.

My previous review is below. After a year going to these folks we still love ‘em. Don’t know why they didn’t make a recent Unilocal survey of great Laundries because many of those listed were getting 3 stars from their customers. Hmm…
This is a family owned and run business. Mom, Dad and two sons and they are always there. Work done on premise. Promptly and very well. Always nice.
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I can’t say enough about this place. See my review on Americlean to see why we went searching for a new place. Well, this was a little out of the way but now I commute this way just because of this place!
I’d say that cleaners are all about service but having gone to a place that couldn’t even get shirts clean, let alone with all their buttons returned, this place is a joy to deal with. The family that runs this place are really nice people. The shirts actually smell clean and are nicely done, each one. They’re fast and efficient and return your laundry in beautiful shape.
Bring your business to them; you won’t regret it. And, no, I’m not a friend or family member of theirs. Just a really satisfied customer.

I moved here and by luck found them and have been very satisfied and pleased with their services. I use the dry cleaners at least once a week and they are terrific. It is wonderful to see a family run business that offers great customer service and are very friendly!

My Denim alterations were satisfactory, it was done in one day, the place is conveniently located in my area, I’m satisfied. I’ll be back, if my experience is the same they will get that 5^th star for consistency

Nice people, but when you take in 3 pairs of $ 150 jeans to have them shortened and they say yes we can keep the original hem apparently they think that means to cut off the original hem and stitch the alteration as close to they originally looked as possible. Everywhere else in the world that’s called matching the stitch (which is usually cheaper) but not keeping the hem. Two totally different things and matching stitching isn’t worth $ 10 per alteration. One last thing, they didn’t even match the thread color and width well. Original is a faded yellow and they used a shiny bright yellow. Looks totally sloppy.
They refused a refund and said they would fix it at the same price with the actual hem… If we went through a box of a ton of alterations scraps and matched it. Total scam artists. Too bad cash was paid or they would be getting a challenge from my credit card.
I found them by Unilocal and hopefully other people consider this review before giving these dishonest business people any money.

LOVE this place! Family owned – very friendly people.
+Pretty cheap ($ 7 for a dress).
+Fast! They’ll work with you to get your clothes whenever you need them.
+Dependable… never any problems with clothes being ruined, not perfectly cleaned, etc.

This is a great family owned business! They are always so nice & helpful. The owner always makes conversation & make you feel like a person letting you know your business is appreciated. The lot with goodwill & big lots is super sketchy but don’t let that shy you away from this dry cleaner. They also do alternations which makes it nice to take everything to one place. Their prices are good no need to go to a z cleaners or a prestige. In fact the short time I was taking my clothes to Zs in north scottsdale was sooooo expensive it literally would have been more than worth the time and gas to drive down to Arcadia & drop them here.

Excellent! Affordable and very friendly.
I brought in a two piece suit, I needed to have the coat brought in, and the pants tapered as well. I brought them in a Tuesday evening, I needed the suit for the next night for my wife and I’s anniversary dinner. I knew it would be along shot, but I asked if it could be done. They did! I’am so grateful for that, and will never forget…

I used many cleaners and this is the best out o. f the best. Friendly fast and you’re going to be surprised how nice it is steamed

Great service and prices. Place looks a bit shady but best place around for both dry cleaning and alterations!

I really love Thomas Cleaners & Tailors. I recently dropped off several items for tailoring, pressing and dry cleaning for my wedding and they did a fantastic job! They turn items around quickly and are extremely friendly. They did such a great job that I took all the items back after the wedding, including my wedding gown. I will continue to go to Thomas Cleaners and highly recommend them to anyone that is looking for a solid place that you can count on time after time.

really really great!!!
yep that sums it up!!! they remember who you are, the prices are reasonable and the quality of the work is very very good — they do alterations too!
I had a love affair with bell cleaners for quite a long time and while they are great also, their prices just got to be too much!
so without sacrificing quality, i found thomas cleaners.
yes they are not as pretentious as bell cleaners, no fancy coffee machine, fake flowers in the waiting room, but when I get my perfectly pressed, perfectly cleaned clothes home and I still have $ in my pocket, none of that matters!

I had a terrible experience here. I dropped off a queen-​sized comforter and two decorative pillow shams to be dry cleaned. ($ 48.00, which I thought was a bit pricey, but it was comparable when I called around, so there you have it.)
Although I was told they would be ready in two days, when I called four days later I was told to come the next day. Then, when I got the comforter back I had to go back a separate time for the shams (which I thought had been folded into the comforter; I was not told they weren’t there).
Although the woman who helped me was courteous and kind, I just wasn’t impressed at all with the service. I asked that they put the comforter back into the bag I gave them; they didn’t. The cheap bag they gave me fell apart when carrying it into the house.
Maybe my experience was an anomaly, but that’s it. Everyone else seems happy with them, so perhaps I need to give them another shot with my regular clothes.

Nice Service oriented business. DH had a little accident with one of his suits. They were able to get the spot out and back to us after 3pm the following day.
Area was convenient, though it looks like it could turn rough after dark.