The UPS Store

Terrible experience here, I usually go to the one on Hayden it’s smooth and easy I got asked a ton of questions like I work at UPS and understand all the ins and outs just want to ship something. I let him know whatever was easiest and now I’m writing out all this info which is fine but I don’t have to do this at the other location so I don’t say anything and fill everything out which I’ve shipped to these locations before so even I know they keep them in the system and he says to me «don’t be so lazy» I just laughed but that is ridiculous to say to someone. I will stick to Hayden location considering I ship things every week for our business

Seeing that this UPS Store is most convenient to where I live and work, I tend to pop in every month or two… their services are pretty straightforward, but what sets them apart is that the employees are always friendly and professional.
I had a package to ship out today and walked in just a few minutes before closing. I really appreciated that I wasn’t rushed at all, even though I needed a shipping label printed and it took a few minutes longer than I hoped.
I’ve shipped more than a handful of packages from this store over the years and (knock on wood), I’ve never had an issue…
Bonus — they have a parking spot right out front reserved for their customers. This comes in handy when I have to get in and out quickly as the shopping center is a popular and can get pretty busy!
Bonus x 2 — this UPS store carries some cute greeting cards in addition to all of your shipping needs!

This UPS Store is amazing! I have always gone to them for routine printing and been very pleased with the quality and price, but recently they took on a bigger job for me, and I could not be more impressed. The staff was understanding of what I needed, took the time to listen to my nervous details and quickly turned around a beautiful product for my small business. Shout out to Jessy — she was a pleasure to work with and personally followed up with me by phone! This UPS Store truly understands the importance of customer service. Thanks guys!

Great customer service here! I have an account and they are fantastic about providing support, information, and service. Thank you to the whole team…

…I don’t normally write a review but my experience today far far exceeded my expectations that I needed to pass on Compliments to the staff !!! I needed some legal papers copied (around 200 pages) quickly and needed it on a memory stick. Of all the stores I called this was the only one that said they would be happy to help and could meet my time restrictions. If that wasn’t enough the gentleman on the phone told me that he would be happy to ask the manager if they could work out a special price for me… WOW I didn’t even expect that. Bridget, was my contact person when I got to the store, she not only handled my printing needs professionally and expediently but with such a pleasing interaction and awesome personality. Wow business owners please take note… this store is worth the extra drive for me I live 30 miles from this location and have a UPS much closer to me but it doesn’t even compare to the service I get from Bridget… Thank You ! Keep up the GREAT JOB.

This location is open on Saturdays! Huge plus when I could never get there during the week’s open hours. I had three large suitcases that need to be shipped cross country, and I wasn’t able to get them in my car — they offered above and beyond service coming by to pick them up. Efficient, courteous and in uniform, Ed picked up my packages with ease and handled them with care.
Shout out to Bridget for excellent customer service over the phone who went through all the details with me. She followed up on calling me back with an accurate pick-​up and delivery schedule. She patiently discussed pricing, dimensions, tracking, and payment. I was under a time crunch with this shipment, but Bridget took my situation and made it work within their shipping schedule. I can hear her smile over the phone. She genuinely cared and valued me as a customer. Thank you Bridget and Ed! You’re wonderful representation at the UPS Store and I’ll be back!
p.s… as I’m reading other Unilocal reviews, it’s no surprise that Bridget has been positively mentioned before! She’s friendly, helpful and awesome — that’s hard to find these days!

It just doesn’t get any better. They are batting !00%. I have an antique clock business. They have packed all my clocks that I sell and all my clients are blown away with the packing. Not one clock has arrived with any issue. They are very friendly and reasonably priced. Thanks

Hey, what’s all the beef? I think UPS gives great service. I’ve had more experience with drivers and receiving packages after ordering online, so when it’s my turn to ship I use UPS about 50% of the time.
This store is everything I expected. Courteous, informative, helpful and a bargain for shipping goodies to my favorite people in California. Plus, I can track it, and it tells me online exactly when it arrived, and who signed for it! Sa weet!
I usually wrap my parcels myself, but I know the folks here will add to my tape job, if necessary. No label required, as they take care of this, too, when you fill out all the pertinent info right there in the store. Pretty convenient, if ya ask me.

I love the UPS store this location is no exception. Every employee is so friendly! Not to mention the service is lightning fast. I wish every shipping experience could be as easy and friendly as it is with UPS and it’s staff.

Haven’t visited this location in a while but I had to go twice last week and such an amazing experience with Bridget both times that I had to write a review! She is so friendly, extremely helpful, and made the shipping process so hassle-​free. Thank you for your assistance and great service!

I have always experienced great customer service here and short or no lines. The staff have been very helpful with recommendations for the best shipping options. They have some cool cards and miscellaneous office supplies. Also, they have a good selection of stamps (not just the generic ones, but seasonal and other designs).
Call ahead to confirm that the notary will be in when you go!

I don’t often write reviews, But this UPS Store is by far one of the best stores we have Ever been to, and will continue to do business with. My aunt had to move her entire house out of state, and we needed about 40 boxes worth of personal belongings to ship. Not only were the price of shipping boxes reasonable and convenient, after my family and I packed the boxes at our house, the owner personally picked them up from our place and took them to their UPS Store on 44^th street and Indian School Road. My aunt could not be more happy and relieved. Very personable and professional service.

This location is terrible. Save yourself a headache and go a mile down the road to the UPS store on 44^th and Oak. I bought a box to ship my laptop in and they said I had to go put it together in the parking lot even though I bought it and was shipping it at their store.

The staff is super friendly. I am there almost every day to pick up my mail or a package, and I have never had a bad experience. They are especially good at logging packages into their system right away so you can receive an e-​mail delivery notice asap. The only tough thing about the location is the parking. Because it’s close to Pita Jungle and Wildflower, parking is difficult during lunch time. But that’s not their fault…

I was picking up some take out from next door and realized I had a package in my car that needed some delivering and decided to multi task! I got there a bit after six, the lady who was working was obviously closing up but let me drop it off anyways– super nice! Come the next day I realized I was supposed to drop it off at fed ex and not UPS. I went to the fed ex website to try to track it & thankfully it was off for delivery. This UPS store was kind and thoughtful enough to make sure my package was sent with the right people. They totally did not have to do that and it was so sweet of them. I will definitely be going to them for future package/​shipping needs. A million plus for customer service.

I love this place. I do all my postal needs at the UPS store. The employees are so friendly and helpful. If you go in enough they will start to know you by name. They are also pretty quick — I rarely ever have to wait in line.
Fun things you can do here: ship packages, buy stamps, copy paper, buy cards, get things notarized, they have PO Boxes, fax stuff and the list goes on and on…