The Management Trust

The Management Trust was the property manager for several of my properties. I was a Board Member and worked with them frequently regarding one HOA. Watch out! They were terrible — both from a homeowner perspective and that as a Board Member. Of the 10 or so property management companies I have dealt with, they were one of the worst.
They were non-​responsive.
They assigned us multiple property managers within a short period and therefore our association got worse and worse service (whether the fault of the individual manager or not) simply because of the frequent turnover.
They repeatedly hired or recommended specific companies that heftily overcharged for services (I started to question whether TMT owners had ownership interests in those companies given the high prices and insistence using their recommended companies).
If your HOA is looking for a property management company, LOOK ELSEWHERE!

I had to call this HOA property management company to get more details on an HOA for one of my clients. Katherine went above and beyond to help me answer all my questions and then some. It was such a pleasant surprise to receive such great service. Normally HOA management companies are usually not very pleasant and reluctant to even help anyone. Great organization!!!

I wish I could give them 5 stars, or at least 4. We had a really poor mgmt team at our condo for many many years and their service deteriorated after time and they basically gave up on us. We looked around and hired TPT after the board met with a few other companies. They were really impressive right out of the gate. Jessica was our property manager and she was on fire, a real go-​getter. She jumped through hoops to get a lot accomplished and did it in a relatively short amount of time. We were all really impressed with her. Unfortunately, she left a year ago, after only being our manager for 15 months. We were all shocked and then of course several things fell to the way side including our HOA loan, which we still never got, and also a landscaping overhaul that is just now getting underway a year later. After Jessica left, we were assigned a newbie named Mike who just couldn’t make anything happen so they assigned Petra to be our manager. And although she is completely competent, was familiar with our property because she attended several board meetings to take notes when Jessica was our manager, some homeowners feel she is completely overloaded — in her defense, she has several other properties to manage, so this is an upper management failure. Which brings me to my next opinion. I can’t help but wonder if upper management team, Damon and Corey, are difficult to work for because they should have done everything in their power to keep Jessica on board and hapy. I know our little community suffered greatly after she left, and after she seemed to be making great strides on our behalf, everything fizzled once she left. I’m not on the board anymore and haven’t been for a year but if I was I would consider making a change, no offense to Petra who is just as nice as she can be and likely doing the best she can. But Damon and Corey really need to evaluate their clients’ needs better and treat their employees better, just my opinion. They are the reasons I give TPT 2 stars.

Formerly Parker Finch, the Management Trust of Arizona at times do not seem to care a ton for the people in the communities they manage, although they are definitely active on improving efforts to enhance property quality and values.
Certain administrators of the Management Trust of Arizona do not respond to complaints or inquiries and blame the residents of the communities in which they have been hired to serve and rather engage to assist the communities they serve simply sometimes respond as if their actual customers are just a nuisance, whereas other members of the management company are relatively quick and proactive, and run maintenance projects very efficiently, at some times in non maintenance related matters, they are not a whole lot of help.
The Management Trust of AZ (Formerly Parker Finch) Does take alot of actions and proactive measures to fix and maintain their properties, although sometimes I’m unsure of the accuracy of the projects they plan out. They don’t always take the concerns of residents seriously, but are typically proactive in responding to general needs.
They sometimes seem to be overspending on meaningless landscaping projects and sometimes fail to responding to more important needs of the communities they serve, but overall are relatively active in improving and maintaining their properties

The Management Trust is unethical and crooked as evidenced by having one of their employees Nick F of Boston (those unethical Beaners sure lie a lot) post an undeserved and biased 5 star rating with nothing else listed to justify the 5 start rating. The only thing to go with the fake 5 star rating is the PR nonsense of: The Management Trust — Arizona is proud to serve HOA and condo associations in communities in the state of Arizona. THIS is BULL and that rating should be removed!
I live in one of the communities burdened with The Management Trust. The property manager is Jessica who is lazy, dense, and only looks for ways to fine the residents to pad the company’s profit line. She has done ZERO to try to make my community a better place, as she spends what little time she does when she drives by trying to find every little possible violation to increase her company’s profits.
Beware of this lousy company and RUN from them and their crummy, lazy, and stupid property managers when you can. Do not give them a new contract when the old one runs out!!! You will be glad you did.

I live in a property that the management trust is in charge of and what they do around the complex is unnoticeable, and for an HOA higher than most, it’s pretty frustrating. When something did go wrong in our complex, trying to contact Corey Wells (our property manager) was impossible. Hard to get a hold of, tries to get his secretary to keep you busy and not talk to him. Given the run-​around, find excuses not to help, and not a lot gets done, ever.
I do not recommend this company, and if you are shopping around different property managers, do yourself and people who live in your properties a favor and find an honest, hardworking company.

My association has dropped The Management Trust. I’ll talk to the head of our HOA to find out why. We only had this group for a short period of time. Will be interesting to find out why the change. When I do find out why, I’ll Unilocal about it.