The Bug Guy

I’ve only given 2 stars here because Robin is such a nice guy – but no businessman. I’ve referred people to him, yet he has disappointed me. It is difficult to schedule with him. He does not return phone calls right away, and when he says he will call, he doesn’t. He came recently & I told him about a wasp problem, yet he said it was nothing. I’ve had countless wasps that have come into my bathroom & he has not returned my calls.
At this point, I will tell the few people that I’ve sent his way, not to use him. As a working professional, I do not have time to continually call on someone who cannot follow through. I’m looking for another pest control business at this point.

I used robin after reading all his 5 star reviews. I support small business and was satisfied with the service. I’ve since called numerous times for service and no calls back. Appears this is a new issue based on several other reviews recently.

Robin came highly recommended by my close (not so easy to please) friends and since then, I’ve sent clients to him that have loved him. He is very responsive and knows his bugs! I recently called him about a bee issue and rather than take my money (I was freaked-​out and would have paid for sure,) he gave me a tip on how to handle it for free without having to hire him. Straightforward and honest. Love him!

I wanted to update and say robin did call me afterwards to apologize for the inconvenience and offered to do what he could to make it right. I appreciate the sentiment but had since hired a new company.

I gave Robyn a call to ask him about the ants in my kitchen and the trap I had setup that was collecting them. I was ready to have him come out to exterminate them but he basically told me that the system I had going was great and that was all I needed to do. My little system got rid all of the ants in a day like Robyn said it would and now my kitchen is ant free. Any other company would’ve taken advantage of me and insisted they came out to spray my ants. Thanks Robyn for your help and being so honest… its a rare thing these days.

After calling Robin for a repeat service to kill those pesky ants in our backyard, we were again disappointed when we didn’t get on his schedule right away. In fact, we waited 3 days before hearing from anyone. With so many other pest control options, we were forced to take our business elsewhere. My recommendation to you Robin is to return all service requests within 24 hours.

I called Mike technician for The Bug Guy LLC, because I had a infestation of spiders. It had gotten the point we didn’t want our son playing outside. He came within 48 hours of calling him and he made sure to spray everywhere he could inside and out. Within a few days after he sprayed we noticed there were no more spiders. We also had a bad cockroach problem in our kitchen, he got rid of them as well. Mike comes once a month to insure that the bugs don’t return. He is very knowledgeable and makes sure we know everything we need to know about the bugs and the different pesticides he uses.

Nice guys… Mike (a John Candy type guy) called right back… showed up … sprayed the heck out of everything… was very personable, fun to chat with while he worked. and seemed to know about bugs… went over everything twice.
I will have him back. out house sat empty for a while so. it need a good dousing with bug spray… pointed out some problem areas and the price was totally reasonable. no contracts …. very affordable. I was very happy with him. and I’m picky.:)

Very professional, always on time and does great work! Prices are very reasonable.

My Mother-​In-​Law introduced me to Robyn, The Bug Guy. She’s a lovely person, but she can be very picky, especially about cleanliness and getting her money’s worth. You could EAT of her floors, and won’t tolerate bugs in her house for an instant.
She’s the one who recommended Robyn, The Bug Guy to me. I know that if she likes him, I will like him. I have been using Robyn for about 4 years now, and have always been very happy with his service. He’s prompt, throught, and his prices are very reasonable.
At his last visit, today, I mentioned that I didn’t know where the flies were coming from. He said it could be from a neighbor’s yard. I have an abandoned house in my neighborhood, and Robyn took a peek in their backyard to see if there was an issue. He didn’t think the abandoned pool was causing my issue, but he was concerned about mosquitoes. He offered to call green pools, which come out to the abandoned pool, for free, and deal with the potential mosquito problem. That’s service! I would recommend to ANYONE with any kind of pest proble.,

I chose Robin The Bug Guy after reading Unilocal reviews and talking to him. I really drilled him with questions, he was very polite and easy to talk to and he answered all questions without making me feeling like he was giving me a line.
He came to our condo as scheduled and did a excellent job. Very personable and trustworthy.
We will use Robin again as needed. Highly recommend his bug services.

My wife and I just bought a house in central PHX and had quite a few bugs both dead and alive since the house had been uninhabited for a while. We called ‘The Bug Guy’ to relieve of us of our unwanted house guests and he did a fine job. He is a very nice guy and an even better bug guy. After he left we saw virtually none of our former friends. We will definitely have him back for a 3 month checkup to make sure we stay bug free! DEFINITELY RECOMMEND!

If I could give Robin 100 stars, I would. He is super service-​oriented and has a wonderful personality. Not to mention the chemical cocktail he uses kicks ass! I have used several other services and no chemical concoction wipes out bugs the way that Robin’s does. Also, when we initially started service, I came upon a in-​the-​process-​of-​dying scorpion in my kitchen. I called Robin and he came over right away to pluck it out of my kitchen for me. I was too scared to do it. His cell is 602−509−1414.

We have been using Robin as our Bug Guy for over 3 years now. We struggled with ants at out old house and were trying to live with it after another company told me it would take 2 weeks for the treatment to be fully effective. I called Robin and they were gone within 24 hours and I haven’t seen a bug living in my yard since.

Robin has been serving our family for over 3 years. His professionalism and support is the reason we brought him back after the purchase of our new home.
We believe in supporting local business and The Bug Guy is an example of a Phoenix resident striking out on his own to provide high quality products and services to our community.
I especially appreciate how Robin worked to ensure we didn’t have any scorpion issues in our backyard. We live in a newly constructed house with a lot of ground movement and dirt mounds. Robin paid extra attention to our walls and exterior to ensure we didn’t get any bugs in the house or the yar