SunnySide Window Tinting

Bad business practices. Signed contract w/​Daniel mid-​Sept., gave him deposit, told installation to be mid-​Oct., then before Thanksgiving, then Daniel wouldn’t return my many calls to his cell phone. His receptionist kept apologizing for him and finally told me mid-​Jan that Daniel would not complete our contract. We requested immediate refund of our $ 162 deposit and was told «in a few weeks». I then gave them 1 week to return our deposit. Kelley, the receptionist, did not come to work the following week and no refund check. Reported to BBB and will take Daniel to Small Claims Court. Do not do business w/​these people

DISHONEST CROOKS: Don’t give Daniel Cassidy and Co. your business. The manager has an aggression problem.
Cassidy’s crew damaged my car, returned it to me and refused to accept responsibility for the damage. When I complained, he entertained an idea of having ME pay for the repair, then he’d refund the money, out of «the goodness of his heart»… since his company policy says «we are not responsible for any damage caused to your vehicle».
But first… he would need to check with his fictional boss, Dave, who was reviewing the surveillance tapes, to see whether I was lying. He assured me he’d call me with an answer by Monday.
I called every day to get that answer. No one answered my calls, so I went into his shop on Thursday to get my answer in person. Cassidy accused me of creating a hostile environment in his store and shouted at me repeatedly: «get the **** out of my shop».
I called the cops, they checked out my evidence and advised I take him to small claims court.
If their shining reviews on yellowpages sound fake, it’s because they are. They’ve already had to take down their fake Unilocal reviews.
Don’t give this abusive, incompetent excuse for a businessman your money. If you’re a councilor, give him some anger management support. The guy needs help.

I WOULD HIGHLY RECOMMEND THAT YOU LOOK AT OTHER PLACES TO DO YOUR TINTING! THIS PLACE WILL TAKE YOU FOR A RIDE!
Recently I tried to call Sunnyside Window Tinting to redeem two vouchersI purchased from Living Social. My first attempt was unsuccessful due to the fact that company’s phone line was disconnected. Second attempt was a week later with success of getting a voice mail. Regardless of multiple voice mails, no one called me back to schedule the appointment. I tried again a few days later and behold I got a live person. When I talked to the other person on the call in regards to the service, I came soon to realize that there were additional costs that was not revealed. At the end of the call, I was able to schedule two appointments, one for my daughter and one for my car, and we agreed that I would pay a total of $ 50. My daughter was first to schedule for the service, when she arrived at the location she was asked questions about her car and signed the receipt. The technician took her key and started to drive to the back for service. To my daughter’s surprise he u-​turn the car and told her to reschedule because she had tints on the window and it will take additional time to work on. In addition, she was told she had to pay extra! You would think being a professional in their work, they would ask all of these questions when I first talked to the guy. So, she had to wait another week to bring back the car!
Then it was my appointment a few days later. I arrived and went thru the whole process of signing in. The receptionist went out to look at my car and went back in to print out a receipt for a balance of $ 50 and told me I had to come back because I had tinted on my window. So, I tried to be flexible and not frustrated with the rescheduling, I went back to work. Later on that day, the receptionist called me and told that they will charge me another $ 70 to remove the existing film. That is a total of $ 130 out of pocket on top of the two vouchers! I was surprised because she said nothing when I was there. Unbelievable, right! So I called back trying to understand why I was not told of the extra charge when I stopped in for the appointment. She told me she forgot! You think they would be upfront about it especially when this is their business!
At first I told them I wanted to cancel my appointment because I felt I was being swindled with all these additional charges. Then, I decided that I will only redeem whatever services would be covered under the value of the voucher which is $ 110. I called back and talked to a guy name, Daniel, and he agreed to remove the front windows and put on new tint per voucher value. I dropped off my car at my scheduled appointment at 11 am and was told that it will only take 2 – 3 hours. Due to work, I wasn’t able to come back until 5 pm. I arrived there and was told the car was not done. That was over 6 hours leaving my car at this place! I got my car around 5:35pm. Daniel pulled the car from the shop behind the building to the parking lot in front and gave me my car keys. I noticed my seat was pushed all the way back and tried to adjust forward. The seat wouldn’t adjust so I went back in and asked Daniel to come out and take a look. At first he was nice about looking at it and then he accused me of bringing in something that was already broken. I explained to him that if it was broken then you guys wouldn’t be able to push the seat back to work on the windows. He accused me of sabotaging my own car to put in a claim with his company, like really?
Additionally, he pointed out the disclaimer in the receipt that they are not responsible for any damages. This gave the business the rights to damage your car without being responsibled for it. He also pointed out that he did the work for free on my car. I reminded him that this is NOT free work, I paid for the vouchers to get the services done. He was rude and I felt belittled. I should not be treated like that as a customer.
He became verbally threatened toward me and told me I had to leave the premise or he would call the cop. Mind you, I paid for this service and was treated like that. Besides, I can’t even adjust my seat to drive the car out of there. So I offered to call the cop for him as I felt threatened with each second standing there. The cops did show up 45 min later and took our depositions. The cops agreed with me!