Sprint Store

Stay as far away from this disaster of a store as possible. There is one particularly employee there, Dante, who is a complete jerk. He literally threw his phone down in front of me to prove that Sprint has been around since 1899 after smartly looking it up on his smartphone to prove me wrong. That’s what they claim of course, but if this guy had one ounce of common sense he wouldn’t tout this as a «Fortune 500 company with multiple communication issues.» (They screwed me on my upgrade after a promise from corporate, which I knew they would since that is what most telecom companies do by hiring people like this guy). Any one with an ounce of common sense wouldn’t try to convince anyone who looks like they know more than a one syllable word that Sprint hasn’t been around since 1899. But nice try, jerk. Anyway, Sprint will screw you at any chance they get, and this guy will probably go far in that company since he has about as much customer service skill as an inflatable snowman on your front lawn. As a 15-​year customer of this company (and not knowing why I stay except all of these leach companies are screw jobs) I marvel at the disrespect that an uneducated idiot like this clown shows a customer who basically pays part of his salary. I will tell ANYONE who will listen what a joke of a store this is.

Just recently started using sprint. Been to the store several times now. The past 2 times I’ve been here I’ve had to wait over an hour each time. The customer service is absolutely HORRIBLE. They put you on a waiting list but yet I’ve watched several people just walk in and get helped right away. The other funny thing is while everyone is waiting they have 3 other employees just walking around looking lost. Oh and half the time it takes two plus employees to help one person. Would NEVER recommend sprint or this location to anyone!

On Saturday August 8^th, 2015 I took my moms phone in to the Sprint store. She was having problems getting access to her photos. The manager Elias was so kind enough take a look at it before handing it off to the technician. I could not stay I had a baseball game to take my son too. After assessing the problem Jullien Williams the technician called me to let me know that the SD card was serverely damaged. I shared with him that my moms photos were not backed up and all her memories of the babies in the last 2 years were on that SD card. He assured me that he would do everything he could to salvage as many photos possible. My mom had over 700 photos on that card. After a few hours of dedication and sacrifice Jullien figured out a way to save the photos on my moms phone. Big shout out to Julliem for going above and beyond the call of duty. My mom is happy now!

Excited to have a new battery in my phone!

I find it sad that you can walk into a store and no associate will even make eye contact with you or say, hey, we’ll be with you in a moment. I was just at the store and stood for about 10 minutes looking at phones thinking about switching from verizon and I understand that there are other customers, but some of them had two associates helping them. I just think someone could have broken away to say hello at the very least.

I was impressed how helpful these guys were, I have always dreaded going into a phone store because if you are not buying a phone they usually don’t care. I went to two other sprint stores and the guys were lazy and didn’t want to help. These guys were great! I didn’t feel like I was bothering them at all and I enjoyed the atmosphere. Definitely go to this store if you need help.

Great customer service, worked with Jeramiah and he help resolve all issues. Thanks :)