Slippery Pig Bicycles

This is a little piece of bicycle heaven! Another Unilocal score! The guys in the shop greeted me with a smile. They knew exactly what I needed and took care of me quickly. I was really impressed by the service!

These guys are great!!! Eric is great and very easy to work with. I drove by about 6 bike shops to buy my new 6Fattie (Orange) and it was well worth it. I will use them for all of my ongoing bike needs. I highly recommend this casual bike shop that loves mountain bikes. You just want to hang out there all day!

Bought a Smith Overtake helmet last week, was checked out by «Employee: Mike» according to my receipt. Great product, very happy w/​sale price.
To Mike– when I asked you about manufacture warranties if I destroy the helmet in a crash, you very confidently told me «No, there’s nothing like that.» When I queried to ask if you were sure about this, if Smith might give you a price break if replacement was necessary, you doubled down, smirked and said, «No, there’s no company that does that.»
Sorry to out you as a pompous know-​it-​all at that moment, but following a little research on:
‘Bike or Winter Helmet crash replacement policy: Within a period of 2 years after the original date of purchase, SMITH will replaced crash damaged helmets at a discount of 30% off the MSRP.‘
My advice to management is to keep Employee Mike in the back where he can safely change flat tires, and away from the front shop where he might further confuse customers with his «knowledge».

On our way into the bike shop this afternoon (¹²⁄₂₆ @1:30), we witnessed a bearded employee/​owner chase down, yell at, and beat his black lab on the sidewalk. Animal abuse is inexcusable behavior. I certainly will not patronize this place again.

Great prices. Owner is awesome. Manager is soso.. Thanks guys for the three new bikes.

Seriously this shop is the worst. Just moved to the area and needed a little bit of work done on my GT force mountain bike. They replace the chain the rear cassette a a derailer cable a rear tire. I had to return the bike twice after the repairs. The first time so they could adjust the derailer correctly and the second because the rear tire which is tubeless did not hold air. So this is 3 times now that I’ve had to visit the shop. I called ahead to see if the bike was ready which was what I was told when I left it there yesterday. Joelle answered the phone and put me on hold to go see if my bike was ready. After 10 minutes of being on hold I was disconnected. I called back and Joelle acted like he didn’t know who I was. I reminded him and he then told me he couldn’t find my bike. So of course he put me on hold again. Now mind you I live three minutes away so I was getting in the car and heading to the shop at this point to find the bike myself because I want to ride today. When I get to the shop to they have my bike on the rack finishing the repair and tell me that they didn’t put tape in a tire which was what they should have done when they originally replaced it. The whole time there are three techs having an awesome conversation between the three of them cracking up acting like they don’t have a care in the world. All three times I’ve been in the shop they act like they could care less that I’m there and my guess is it’s because they know I won’t be slapping my credit card on the counter for $ 7,000 pivot anytime soon. These guys remind me of that bartender that lets you sit at the bar for 5 minutes before your presence gets acknowledged, then graciously blesses you by asking you what you would like to drink. I realize they have lots of snow birds in town right now that are spending lots of money on bikes but take care of your locals right? Anyone know of a good bike shop in central Phoenix?

I really could not possibly say enough good about this place and those that work there. Seeing other reviews say that they were treated badly really confuses me. Everyone there has always been beyond nice to my wife and I and have truly gone far above and beyond for the both of us and we are forever grateful.
Aside from the awesome people that work there, they have a killer selection, their sale prices are NUTS and their repair/​service work is top notch.
I seriously could not recommend this place any higher. Places like THIS are why you go to the LBS over a big box store.

If you want to be treated like sh*t, this is the place. The customer service was so crappie that I never returned for the appointment.
Pedal away from this place!
I wish I had recorded my experience.

I went there today for the first time, and think it is a great place. My brakes needed some adjustments, and I wasn’t sure if I was going to have to leave the bike there — or make an appointment etc. Instead, a really nice guy in the repair part of the shop took my bike, made some adjustments, and told me the brake pads were fine — right on the spot — no charge. Now, I’m not writing this so everyone heads down there expecting the same, but now they have a customer — for the future — and I just e-​mailed them about renting a bike later in the summer. It is also right across the street fom the light rail, so if you need to drop your bike off, you can take the train/​bus.

LED panda light for my Dolce, Sock Guy socks, and a cool chair built from re-​purposed bicycle wheels.
In other words, a cyclists’s wet dream. Loved it.

Buyer beware! Customer service very, very poor!!! We bought a bike on Saturday and we had a flat on Tuesday and we were mislead by their salesperson. She said that if we had a flat with in a couple of days of purchase that it would be complimentary to fix. Not so!!! We spoke with the owner Eric and he said that was not true. He mention that he would talk with his sales person. Eric did not charge us labor to fix the flat just charge to replace the tube. I would give them no stars but the tech did upgrade the tubing for the standard tubing rate. If you don’t care about customer service or do not care about being mislead then this is the bike shop for you. However, if you care about being acknowledge when you walk into any establishment or like to be told the truth then this is definitely NOT the place to go!!!

From my first call the five star service began. I traveled from Chicago to do a Triathlon with some friends. I didn’t want the expense or the hassle of shipping my bicycle so I called Slippery Pig on a friends recommendation. I was able to rent a great bike for the event and they bent over backwards to make sure I had everything I needed. The selection of bicycles in inventory was vast and they are really knowledgable. Make sure to stop in!

We got some peddles from here and I’ve been in two times since to checkout bikes, sweet spot. Staff is helpful

A solid experience at the Pig. not sure why its called that but I bought two bikes and was given a host of info and prompt service. I felt like these guys care enough to take care of you after the purchase. Also they were understanding of my beginner needs without making me feel stupid — My neighbor recommended these guys and they didn’t disappoint.

Unfortunately, I’ve had to frequent this shop for many different bike needs related to bike theft (Oh, Phoenix). But the staff is always very knowledgeable, friendly, and helpful. I love coming here because I know I will get exactly what I need.

My wife and I were spending some time in Phoenix to resupply before entering Mexico on a long bicycle tour. We both needed to replace our rear tires and we ordered Armadillos, which we have found to be effective. I told them I absolutely needed to have the tires within a certain, ample timeframe because we would be leaving town. They said it would not be a problem. I even made that timeframe conservative. When I contacted them a couple days after the deadline, they still did not have the tires. We needed the tires, so we decided to go way out of our way to pick them up when my mother would be visiting the following week and we would have a rental car.
When we showed up to get them, it turns out they had ordered the wrong tire for my wife’s bike. They got the Flak Jacket instead! We were in a bind though because we were out of time and her tire was in serious need of changing, so we had to take it. This tire may be legit for commuting around town, but our field testing has shown it to be pretty useless for touring. A thousand miles later and we have gotten several flats on this one, but none on the remaining Armadillo that has over 4,000 miles on it. We do not buy expensive wheels that are difficult to remove just to have to change flats all the time anyway.
The employees were friendly and the shop had the vibe of a good place, but this error has had a major impact on our trip. We are now in Mexico with an ineffective tire. They could have at least offered some sort of discount, although that wouldn’t really have made up for the consequences.

Just bought another bike for my partner, her last one was stolen, and the service was once again impeccable! I cannot rave enough about this shop. Yes they get busy and may not be able to get right to you but be patient as they are very knowledgeable and will never make you feel rushed or ignorant. If your in central Phoenix, don’t waste your time at the other shop, come here!

Great uptown bike shop. Certainly a bike for every riding style. Eric & his crew are extraordinarily helpful. They take the mystery out of cycling without making you feel like a dope.
The built a bike for me from scratch, utilizing used frame and keeping the overall cost down.
Ron is my mechanic of choice. He also performs the fittings, allowing you to get the absolute most performance out of you and your bike.
Highly recommended!

I bought my sister a beach cruiser for xmas and didn’t have the tools to finish putting it together. I took it to The Slippery Pig and they offered me assistance almost immediately. They were knowledgable, courteous, and fun to talk to. I would recommend them to a novice biker or an enthusiasts!

These guys are great and super helpful! I am just starting to get into biking and they were very helpful with everything. They even assembled my bike rack and put it on my xterra for me and showed me how to strap my bike in. I will be bring friends and family back to shop for their bikes here too!