Rob’s Quality Automotive

I can’t say enough good things about my experiences at this shop. From excellent customer service, unbeatable prices (before I found this place I was paying double for oil changes using the same oil), to efficiency, this shop is 5 stars all around. They recently went to ring me up and noticed that they had charged me $ 25 more than they originally quoted (I hadn’t noticed) and they quickly changed it before I paid. That’s the kind of integrity that is hard to find in an auto shop. I will be a long time loyal customer.

This is the only place I will take my car to get worked on. Totally honest and They treat their customers like family.

Be very careful. George is a master at conveying he’s looking out for you. I was a good customer for many years. Over time, once he builds your trust, that’s when you are in danger. I was selling a car and the buyer took it to his own shop for an inspection. They found cheap non OEM parts failing that Rob’s had recently installed and had charged for OEM! I never would have known except the prospective buyer had his shop inspect the car. I went back to Rob’s and George did not deny he used cheap non OEM parts and charged for OEM. But he knew I was relocating out of state and refused to replace the faulty parts or give credit.(hey, your not going to be a customer anymore anyway). Since I was moving and had a buyer for the car, I had to agree to pay for new parts and Rob’s finally agreed to install them… what a guy! So beware, current, trusting customers are most vulnerable. George will reel you in and patiently wait for his opportunity and you don’t even know. Hence the good reviews

These guys are actually trustworthy mechanics! I’ve been going to Rob’s for a little over a year, mostly for oil changes and tire rotations. Not only are they great at getting me in for those when it’s convenient for me, but the times I’ve had other issues, they’ve not tried to oversell or upsell me on anything.
Today was a great example. There was a clunking sound in my car’s front end and I took it in thinking I needed new struts on my 8 yr old Prius. Turns out the clunking was from a loose tie rod. I’m guessing most other places would have fixed the tie rod and sold me unneeded struts anyway.
Bottom line… I found an honest mechanic!

Very reasonable price and great customer service. I appreciated feeling important to George and his guys. Thanks!

Trustworthy staff, low prices, and friendly customer service. What more do you want?

I should give negative stars! Went in for an oil change and trip check Friday April 25, 2014. I had planned a surprise Disneyland trip for my family and needed everything in tip top shape. Well right before our last mountain pass to San Diego, my check engine light is flashing and you smell something burning. There was a heaven sent heavy machinery auto shop at the top of the mountain that helped us as much as they could. Surprise surprise! My oil plug wasn’t put back in properly. My car leaked all the oil. The engine ran so rough it broke my motor mount… now there is oil in the spark plug well. A cylinder went out, and ive went though 8 quarts of oil in 4 days!!! We cant even register an oil reading. Now I’m stuck in Anaheim, CA and I have work tomorrow. Kids have school. Completely ruined this trip! Shame on you guys!!! This is not the end of this… STAY AWAY!!! These good reviews must be friends of the owner… super shady!!!

A great garage with a great owner. George goes above and beyond to provide quality service, fair prices, and detailed explanations of what’s wrong with your car. A recent experience demonstrates the honesty of this shop. I had some engine lights turn on and auto zone ran a diagnostic that suggested some larger problems but after taking the car to George I found out that it turned out to just be a dying battery. There is no other place in town I’ll take my vehicles.

Very impressed with the customer service here! George and the boys are most courteous and helpful! The prices are VERY fair, in fact, beat the competition and dealerships by a long shot!
I can certainly see why there are so many repeat customers — there are thank-​you notes displayed around the lobby!
If you are looking for a small business with a diligent and trustworthy reputation, This is YOUR TEAM!!!

I relocated to this area and was looking for a mechanic to service my car. I read the Unilocalers and gave this place a try. I took my auto in for an oil change and asked them to check things out for maintenance needs. When I picked it up, about an hour after promised, the guy at the counter said all is good. I got home and when I checked the fluids they were all low, except the oil. For $ 25 the least they can do is check the fluid levels and tire pressure. Then I noticed fluid in my driveway only upon entering. As it turned out my shocks were worn and leaking. If these guys don’t check things when you ask, what good are they. Lets see they didn’t check the fluid levels, miss worn shocks, makes you wonder what else they would miss on bigger ticket items. There are so many other places that dot their I’s and cross their T’s, that I won’t ever go back to Rob’s.

I purchased a deal chicken deal for 3 oil changes from this place. It came with a coupon card that offered 15% off of a cv boot replacement. Well it just so happened I needed a new cv boot so this was perfect!
I scheduled my cv boot replacement during my 2^nd out of 3 oil changes. I specified that I would be on a time restraint and would only have 2 hours for the work to be done. I was assured that would be no problem at all
Well things happen, right? The company that sent the part over sent the wrong part. George said that he would have them bring the right one right away and I would still be out of there in time. Well lucky me, they still didn’t bring the right part for the second time. I was pretty upset because I had to drive back to Scottsdale to pick up the little girl from school that is my charge as a nanny. So George offered to let me drive his personal car that happens to have the same size car seat I use installed in it. Since the little one I had to pick up was not my child I was not comfortable doing this. But what I nice gesture!
So I rescheduled the service for the following day and left after two hours of my time wasted for an oil change.
So why the 5 stars? Because George replaced my cv boot for no cost, due to my troubles the prior day. Awesome! Even though this was not his fault, he ate the cost and made the customer happy, hoping I will return. And I will, for sure!

I have been going here for about 3 years now on a referral from a friend. I finally decided that I should at the very least repay George for his honest and good work on my car by writing a good review for him here.
Everytime I have had to bring my car in, it has been a great experience.
He charges fair prices for high quality work. But the most important thing about this shop is the honesty. Something that is severely lacking in most of the auto repair community. Instead of adding on items that «need» to be repaired to up my bill, he will tell me when I don’t need something. That is worth its weight in gold. Most recently, I brought my car in because it was having problems starting. Sun Devil Auto said I had a bad starter and needed a new serpentine belt along with it. A $ 500.00 repair. George told me the truth. It was a dying battery and my serpentine belt still had several months left on it. I left happily in less than an hour and only spent about $ 100.00. Easily the best mechanic I have ever had. As long as George continues to run Rob’s Quality Automotive I will go there.

Honest people who do honest work. Fair prices and George the owner is always there to answer you questions. They stand behind their work 100%. I trust my mom and sister’s cars here, there is no one better.