I too booked a round trip service to the airport. The driver was a no show on the pick up to the airport. After several phone calls with their phone service, they determined the driver was not answering his phone. Never once did they call me while I was waiting for a return call. Fortunately a neighbor was available to take us to the airport. For the return trip home. We waited 45 minutes for the driver. He did call and I told him explicitly where we were standing. I called the phone service and they said the driver was delayed due to our late arriving flight. The driver said he had been waiting for us at the Blue Diamond??? Lies!!! I doubt I will get my money back for the missed pick up.
Melissa F.
Classificação do local: 1 Phoenix, AZ
I wish I could give them negative stars. After purchasing an Amazon Local deal for $ 45, I used the voucher to book online, as instructed, and was told total was $ 39! So I just paid more for a «deal» than he normal online booking fee(and I still have to tip on top of that!). I was told later by the driver that it’s always cheaper to book online, cheaper than the«deal» offered on Amazon(valued at $ 100. Ha!). I tried to call them three times before leaving town to ask about this and my call was dropped every time after being told to hold for the next available agent. Now I’m stuck in Atlanta after missing a connection and still can’t get through to them to alter my pickup time! So now I’ll get to pay for a taxi when I finally arrive in Phx after already having over payed on this bogus deal. Stay away from this car service(I’d call it a taxi service as the vehicle I was picked up in was an old minivan).
Damien Y.
Classificação do local: 2 Los Angeles, CA
I didnt use them but my girlfriend brought a living social deal in which they didnt real the fine details in their living social contract, and then did not want to honor the deals that people purchased… Maybe they will see this and explain it better… but too much drama and not even reading on their part…
Lukey D.
Classificação do local: 1 Oakley, CA
I was in need of a cab in Phoenix desperately. I used their web form to book a cab, which gave me a confirmation number and said the cab would be there in forty minutes. Fifty minutes later, no cab. I called and a young and very rude dispatcher said they would be there in twenty five minutes. Twenty five minutes later, no cab. Called again. He said seven more minutes. Ten minutes later, still no cab. Called again, he said another twenty minutes. Mind you I’m standing outside in the heat of Phoenix all this time. I called back once more and the same young man I talked to each time said that he didn’t know if he was going to able to send someone and to just call someone else. The call disconnected. You can draw your own conclusion from this one.
