Reddi Services

Left High and Dry, or should I say wet. These guys are very undependable. They said they were on their way when we had a major back up. We waited and waited and no show, no call. I finally called them to only find out they had gone home for the day where their plumbing probly works. All I got was the rudest answering service ever. After all this time it is now after hours and any other plumber is going to charge their high after hour rates. When our family needed Reddi Services the most they let us down. Shame on them.

They Service our office and always there to give us fast service. We’ve had some great technicians come out in the past. However by far one of the best is Benjamin Aguilar!!! Not only was he quick with his work but before he started he made it a point to explain to me exactly what was wrong with our kitchen sink. Very polite and patient. 5 start rating every time!!!

Called Reddi to unclog/​snake our drains. «PePe» was able to be at our house within the hour, clean out and have our drains flowing smoothly. We knew within a short period of time exactly what the problem was and he didn’t try to sell us services that we didn’t need. «PePe» was professional, knowledgeable and personable. We are very pleased with Reddi Services and will use them again. We would recommend «PePe» to anyone.

Great assessment of the issues, concise daignosis, quick and rapid fix.
Bob McKean and his team came in and communicated the issue and then laid out a plan of attack. We came to an agreement of the services, he quickly calculated a price, and his team implemented the solution with quality and attention to detail. I used Reddi Services for my other home. Pepe Munoz did a stellar job assessing the issue on my hot water heater, and even tried to save the old one with replacing a part, but in the end had to repalce it. Reddi also replaced my AC unit on that same house. This is a good repatable company that uses reason to find the newest rechnologies and applies the best solutions.

1-​star for Reddi.
0-​STARS FOR HEATHER C for being the idiot that decided to give Reddi another chance. For anyone that cares to read this tale of woe, here we go.
Called Reddi for a constantly running toilet. I’m told $ 200 to replace the fill valve. I decided to fix it since it’s less hassle than replacing. Fast forward a few hours, and it’s running again. Due to the 3-​day weekend, I didn’t call the tech out again until this morning.
Now, he’s diagnosed that the flush valve seal is also bad, but they have to replace the whole thing. Since the toilet was less than $ 200, I’m stuck with losing money either way now. Dave did offer to «discount» the labor by ½, but still quoted another $ 130. This wasn’t acceptable. Why should I pay any additional labor when I was quoted $ 200 to fix a problem that still exists. Is it my fault there was only half of a diagnosis made? And I would think the $ 200 I was already charged for SEVEN MINUTES of repair time and what was probably a $ 20 part would be enough to cover another 10 minutes or so to replace this 2^nd part, which I was willing to pay for.
The tech apologized and advised had he known the flush valve was also bad… etc. I guess I am supposed to know which part was bad? So I will now be either wasting water or sending my husband to toilet repair school, but I will not being paying Reddi to fix it.
On a side note, I’ve had 3 quotes from Reddi to do the install only on a toilet. In 2011, I was quoted $ 250 (we had it done elsewhere for half that). A few months ago $ 150-​$ 175. Friday $ 275. While I was previously willing to pay a premium for consistently good service, the poor service and/​or unsettling business practices lately have made me rethink my own sanity.

Tony Mata come out Saturday afternoon and was wonderful. It was a cold day and no heat coming from the heat pump and when I tried to fix the problem first, I busted the thermostat. He did a great job installing the new thermostat and found why I was not getting any heat. He found the issue in the compressor on the roof and a short time later I was back in business. Nice and toasty in the condo again. Thank you Tony.

Needed our drains snaked due to roots clogging our lines and Jorge Prieto-​Moran was friendly, knowledgeable, and professional. I have a dog that while friendly does like to bark, Jorge didn’t flinch and just went about his business. Overall, very satisfied with his services.

We called ReddiServices on a Saturday night, talked to Crystal who was very professional and explained that we had hired another so called plumbing company to fix our main drain clog and after 3 hours and leaving a complete mess, they still did not resolve the issue… Crystal said she could have a tech out first thing in the morning and was sure they could fix the problem… Jorge M. came out on time, very professional and stated if he could not fix it then no charge… Great customer service… 30 mins later the issue was resolved and Jorge cleaned up after himself, explained in detail what we needed to do and went over the charges thoroughly… What a GREAT employee and a GREAT company!!! Very highly recommended!!! Will never call another company except ReddiServices and Jorge again… Thank you so much!!!

Just had Jorge out to snake my homes drain line. He arrived 15 minutes ahead of schedule and finished the job in a thorough and professional manner. I am very happy with the service and Jorge is the man! Highly recommend this provider.

This company wow what a joke!!!
Take your business elsewhere!!!
A bunch of liars!!!
On ¹²⁄₁₉ we called to have a line pumped out due to rocks. I had a plumber onsite waiting for them. Keep in mind I’m paying $ 125 an hour to my plumber.
We both spoke to Ken and explained exactly what we need and what’s going on. We were told Pepe would be there and would pump the line out! Great!!! Hours pass and excuse after excuse then finally someone shows up with a shop vac… REALLY??? He then gets on the phone with Donald who says tomorrow ¹²⁄₂₀ someone with a pump truck will be there at 2pm. Ok no problem mistakes happen. So come Sunday I call to confirm my 2pm appointment and I’m told they are running 30 minutes behind schedule. Ok no problem I let my plumber know and he then plans to head over there. At 3pm I receive a call saying that the job they are working on is almost done and they will be there. At this point I’m starting to realize this company is shady (no other way to put it). At 3:30 I am once again calling to find out what’s going on. I very sternly tell them if they can’t do the job please let me know so I can call someone else. The lady says no we are still coming. By 4pm I’ve had enough after all I’m paying my plumber to stand around. I call the company back to find out what’s going on. I assume I get an answering service because she has no clue what’s going on then ask me if I need someone today!!! DUH LADY I HAVE A 2pm appointment! So then I call Donald who is rude, and a complete jerk! He tells me an emergency came up I said excuse me I have tenants with no toilet or shower. After your companies screw up yesterday and the urgency of this matter why was my emergency not handled? After he decided to use foul language I told him that he had cost me hundreds of dollars paid to my plumber. He cursed at me again so I told him I’m going to file a complaint with the bbb!
Very unprofessional company no wonder most of their Unilocal reviews look fake!!!

Reddi plumbing is the BEST! My shower was leaking and wouldn’t turn off. I called them and they sent the sweetest guy out (Bob). He capped off my shower and he is going to return tomorrow and fix the rest of the problem. I already know this is going to be my #1 go to company. Bob knows what he’s doing and is as honest as they come. I didn’t feel like he was taking advantage of my situation. Thank you Reddi plumbing

Ben Aguilar saved Christmas! Thanks for your patience clearing our seriously gunked up drain… and the advice on how to keep it flowing freely. Let the baking begin!

Benjamin Aguilar from Reddi Services/​Jan Ashford Plumbing saved my Saturday. I came home to a leaking water heater late Friday night and by 3:00 the following afternoon (after a same day call) I had a new water heater.
Benjamin was fast, friendly and very professional. He was totally honest about what needed to be done and I was relieved he was there to help.
I would highly recommend Benjamin from Reddi Services/​Jan Ashford!

When it comes to plumbing and all emergencies, reddi services is the best. Bob McKean is by far the best plumber I have ever met. I was amazed how courteous and patient Bob was. Bob told me everything was ok and made me feel like a busted hot water pipe was not a big deal and that I could rest assured that reddi services could handle it. He went above and the call of duty. I was in awe. Bob McKean my family and I thank you.

Fast, same day service for 2 plumbing repairs. Frank Mata was courteous, knowledgable and quick.

Justin Cook got our AC up and running and was able to diagnose the problem quickly. The only reason I didn’t give him 5 stars is that he didn’t have the part he needed on the truck so he had to come back the next day to finish the job which meant no AC overnight. But he was great!

Reddi Services came right out! Same day I called.
We needed a lot of plumbing work done so called them once again. Always have been pleased with their work. Bob McKean accomplished a ton of work for us, Replaced a disposal, redid the kitchen plumbing that was deteriorating, installed new kitchen faucet, replaced both bathroom faucets. Took an afternoon to accomplish. Bob is a real expert, informative and knows plumbing. Friendly and personable too. Will ask for Bob in the future.
Quality of our Delta faucets, which were not cheap, was not up to par. The stopper does not open or close properly. Called Reddi but they could not fix adequately, Plastic parts easily broken are the problem. We have to manually use stopper.

Let’s face it, It’s never a good situation when you need them. Still, Jorge was at my house within an hour, professional, took the time to explain what needed to be done, answered my questions and made me feel 100% confident that I called the right company and they’d sent the right person for the job.
Jorge took care of our problem and while we hope not to need to call again anytime soon, when the time comes, we’ll trust Reddi.

After a not fun day with backed up toilet water all over bathroom and unable to use the washer, Chris came out and unclogged it and now we are back in business. Was efficient, picked the best way to unclog it without charging an arm and a leg and didn’t make a mess. Now we’re back in business!

Best service company in Town! I’ve been really happy with the service provided by this company. My water heater went out a few months back and the only guys in town that had my size and type was ReddiServices. I called and the next morning Pepe came out and replaced my unit. Overall a good experience. The other guys would have taken an additional 2 days and it would have costed my over $ 200 for the same unit.
Also Pepe told me that they have a HVAC dept; and sure enough just recently my AC unit went down. I had Frank come out and he got the unit up and running. Frank & Pepe are the best! I’d highly recommend this company for plumbing & AC