Prosource Of Phoenix North

I work with a general contractor so he was able to get me into Prosource to do some shopping for a 300 square foot tile job. Our 7 month old lab was not happy when he was neutered and couldn’t go for walks or swim in the pool for 14 days. He took it out on our carpet. I also picked out some transition tile to bridge the two tiles together. The 13×13 inch tile was easier to order, but the transition tile took more time to come in. Barb was the person who helped us pick out the tile and she was really patient and sensitive to our budget and helping us match the color of our old tile. I only had a photo of it on my android phone, but it worked out just fine.
I could see myself getting carried away in a store like this if I ever had to redo a kitchen or bathroom. Every piece of tile in the store was so beautiful and so much better looking than our old tile. Maybe someday we’ll remove all of our old tile and high traffic carpet downstairs…

The store is wonderful. Ask for Barb. She has been so helpful this past year. We have used them a few times and always so helpful. Amazing selection.

Our contractor referred us to Prosource for backsplash tiles for our kitchen. Their selection is amazing – absolutely no comparison to places like Lowe’s or Home Depot. We found a tumbled marble we wanted, and then Bernie had to fight to find a place that actually carried it and had a timeline for delivery. She succeeded! Plus, the tile was at a fabulous price.
Our kitchen is now done. I love, love, love the backsplash. We’ll return to Prosource for home improvement supplies in the future.

I purchased carpet for a rental house I have in Buckeye Az. Within 8 months the carpet started to fall apart at the seems. The installer looked at the carpet and said it was defected. Prosource sent a (so called) independent person and said it was the installer. Talking to a carpet manufacturing rep the (so called) independent person usually sides with the carpet store or they don’t get used by the store anymore. The fact is the carpet fell apart. I have owned rental property for 30 years. I have dealt with carpet a lot. The carpet was definitely defective and when the seems were heated it broke down the backing of the carpet. The (so called) independent person said it could be re-​seamed. But when I pulled on the carpet it came off the backing 6 inches back from the seem. It could not be fixed it had to be replaced. Prosource would not stand behind their product. They said they would do nothing. We even asked if they would sell carpet at cost to replace it and they even said no to that. This was a job under a $ 1000 and if they wouldn’t take care of that think about if it was a big job. I am sure they do a fine job upfront but wait to you have a problem. I had to purchase new carpet (from a different company) I would never recommend Prosource based on their customer service after the sale. Beware.

They get 5 stars because I can’t give them 10!!! They are awesome! Great selection & prices. Vickie helped us select laminate & carpet. She zeroed in on what we wanted & showed us selections that fit the bill perfectly! HIGHLY recommend Pro-​source!

My husband and I were recently looking for flooring, so we went to ProSource for samples. We were quite impressed with the selection, as well as the friendly, knowledgeable service we received. We talked extensively with Vickie, who was quite helpful in helping us make a selection. We highly recommend ProSource as a flooring supplier.