Premier Inns At Metro Center Mall

Me and my family had an awesome day at the Premier Inn at Metro. The room was clean housekeeping came every day and the front office staff was great.

Don’t ever ever ever stay at this hotel. Worst hotel experience ever. The hotel was ghetto and dirty, almost a 24 hour police presence because of all the drugs and prostitutes there. My room was old, the shower faucet leaked all night, the sink had this gross brown stain, and i killed a roach almost immediately after I walked into the room. I also had $ 1200 worth of items stolen from my room by a employee of the hotel and all the hotel did was refund me for my $ 140 stay. I have not received anything else and the premier inns corporate never seems to be at work. I say again, don’t ever ever ever ever stay at this hotel!

There should be a way to leave zero stars. This room I was in was dirty and smelled funny. Everything in the room was old and worn not to mention a terrible attempt to fix a big hole in the ceiling. The bathroom was disgusting. The only thing worse than the room was the staff. In my two interactions with them I was ignored for long periods of time and treated dismissively when they did deign to speak to me. I can’t understand how they’re still in business.

This place is ghetto assf#*k! There are methers, prostitutes and scum that frequent this place, they do offer a AAA discount that brings the total to around $ 50 after tax. If you need a place to stay this will do, just don’t leave your valuables in your vehicle.
Good luck

My neighbor blasted his tv all night long, so I’m already in a bad mood. I decided to stop fighting it and get up to bathe. There is no plug for the the drain. I went to the front desk and she said she had no way of getting one she’s alone. I asked if I could get one from an empty room. Then I was told they don’t have any. Who doesn’t have a drain plug really! Everything in the room was fine, besides the lack of a plug and the two pubic hairs I found on the toilet seat.

Not too bad, but nothing to write home about. The room was decent, I had no real complaints about it, the only real pain was the check in process really. They had some rule that I had to go get my girlfriend out of the car and have her give her ID before I check in. The hell? Only hotel in the country I ever had to do that in, I also saw some rule about no guests after 11:00. Look I was on a road trip so I could care less, and I’m assuming this is some anti-​prostitution thing, or being in Arizona maybe it’s some anti immigration thing. Either way it was annoying after driving for so long, and standing in a long line.
Hotel is decent, worth the discounted price I paid for it, but next time I’d rather go some where I don’t feel so spied on. They have a security guard just standing watch outside, normally I guess I’d feel safe, but I just felt weird. Probably a good place to bring the family though, but make sure they all have ID’s.

gross, smells filled with dirt and bugs, hookers hang out here, this is a gross hotel
do not stay here.

What a long day! We drove for five and a half hrs and finally made it.
We checked in at 3 pm after M’s wedding. I took a short nap and found the room to be cozy. It had two nice swimming pools. Unfortunately, I forgot my swimsuit since the night before I was running around the house like a mad woman trying to get my stuff together.
If you’re not planning to hang out at the hotel all day, then this place will do.