PreFlight Airport Parking

Really disappointed with PreFlight right now. Due to construction, you cannot reserve a space, even 6 – 7 weeks out, you call to see if a space is available and they are not sure. You cannot prepay, losing valuable savings, and the coupon right now is not very good unless you stay a Saturday night. I will most likely have to look to another lot the night 3 trips, and PreFlight is now in danger of losing a repeat customer to a competitor.

We have used this service several times and the last time was just a week ago when we had to come home from England five days early because of an emergency. We had prepaid and I know the rules; They don’t refund unused days. So, I was very surprised when they gave us prepaid coupons for the five days. That was definitely more than I expected. They are really good people.

I think these guys are great! They don’t make you wait for extra people before they take you to the airport. They are prompt, courteous. I couldn’t be happier. A little bummed they are closing part of the lot off for some archeological dig but it won’t change my pattern of using them almost every other week.

When traveling, I always use Pre– Flight. They are top notch & more than just a parking lot. You can have your car serviced & washed while on your trip. They are fast, efficient, safe & professional.

We have used PreFlight for years. Fast, convenient service and friendly employees. We prepay online for the best rates. Exiting their lot, they always have a cool bottle of water waiting for us. They know how to treat their customers to keep them coming back again and again.

PreFlight Rocks!
I have used PreFlight for many years. They are dependable, courteous and have many perks. Love the free newspaper. The new online prepayment discount is GREAT. Just got back from a 5-​day trip to find my dome light on and the battery drained. Called and a driver was ther in three minutes to give me a jump. Highlight recommend them!

Waiting for us when we parked at their lot. Outside the terminal when we exited baggage claim friendly drivers helped with our bags. Perfect!

Just came back from a vacation in the mid-​west. This our 3^rd time in 5 years and they are as dependable and competent as ever. Happy intake clerks even at 6:30 in the morning when you’re stressed about making your 7:40 flight. The drivers too, strong and delighted to grab and place your HEAVY luggage in and out. drop off is prompt and on the way back we barely made it to the pick-​up point and they were driving up. On the way out we appreciated being offer cold waters since our vehicle had been sitting a week in the summer heat. Definitely use again!

Great service — short waits. PreFlight is about as simple as it gets and for a reasonable price. We use their lot and shuttle a number of times each year and recommend them to anyone who asks about where/​how to park at Sky Harbor. Coupons and being part of the frequent parker program also make it cost effective.

I’ve used pretty much all of the parking options available on and off– airport, and thought I’d try this one due to the good Unilocalage. Apparently others do feel pretty good about it, as it was pretty much stuffed both when we showed up and when when we returned.
The ‘sun lot’ (not shaded) is a little tight, with parking for larger vehicles around the perimeter. The bus driver pretty much stalked us around the J and K rows as we looked for an open space, and then zooted us off to the terminal without hanging out to fill his bus. Plenty of shuttle drivers available; no waiting.
On the return I had a moment’s confusion about the pickup arrangements, but a glance at the parking slip cleared that up. Wait was probably ~3 minutes out at the curb, and then straight back to the parking spot for dropoff. Boom.
As noted; employees are cheerful, lot’s well organized, service is quick, and price is reasonable. Win.

I normally use a different shuttle service but I wanted one closer to the airport for this trip. Drop off was great, very efficient and my driver was upbeat and friendly.
I couldn’t find the pick up area when I returned home so I called. Amanda answered and was a bit rude and put me on hold but didn’t ask before she did so (I still had questions). Someone else came on the line and gave me directions that still were not clear. I eventually asked an airline clerk where the pick up area was.
I was told by Amanda that the van came by every 4 – 6 minutes but I waited a lot longer. The van did have a full load so I imagine it wasn’t the driver’s fault and to my surprise it was the same driver I had who dropped me off before my trip. Again, he was friendly and upbeat.
I pre-​paid this trip so checking out was very fast, I was even offered a cold bottle of water.
I would consider using this service again, as they offer great coupons and most all the staff are friendly.

Pre-​Flight is the best off airport parking. It is situated right on 44^th St. Minutes from the airport.
We always reserve a spot, particularly in the months we have many out of town visitors. There are several shuttles to drop you off at Departures; we have never waited to get to the terminal. The service is quick and efficient.
Coming back to pick up your car at Pre-​Flight is equally as easy. The shuttles are plentiful at Arrivals. The shuttle driver even loaded our bags into our car.
We have been using Pre-​Flight for years… They continuously upgrade their service.

I’ve used PreFlight probably close to 50 times over the past several years and have always found the drivers and cashiers to be friendly and helpful. The longest I’ve waited to be picked up in the lot has probably been two minutes, with most of the time being a minute or less.
At the airport, the time I have to wait is almost always five minutes or less — hard to beat. I like the instructions on the slip the driver gives you when you park your car with your parking space written on it. It reminds you exactly where to go to pick up the shuttle in case they’ve changed the locations or you’ve forgotten and of course tells the driver exactly where to drop you off upon your return.
I’m a participant in their frequent parker program and they were even kind enough to send me an email notifying me when I was about to lose some points that were expiring! My only suggestion would be to give a longer advance notice of this occurring (perhaps three months), as some folks don’t travel more than a few times a year.
Overall, I’m very happy with PreFlight and have recommended to others. Thank you!

Great place to park. Friendly employees who are customer oriented. Quick bus service to and from airport!!!

We used this service for the first time. We prepaid 10 days covered parking and got the best price going. Trust me, I checked them all! The facility was easy to find, the personnel friendly and courteous.
As we exited our car the shuttle was there to pick us up and before we got out the gate my husband realized he forgot his jacket. The bus driver encouraged him to go back and get it.
We arrived just minutes later at the airport. Safe and sound.
Upon our return we walked out of the terminal and within two minutes a shuttle was there. Even though there was only two of us he returned us to the lot instead of waiting for others.
Our car was right where left it, the personnel caring when we checked out and we already know where we’re parking our car when we travel again.
Highly recommend!

Took a short trip this past week. Booked the parking for 5 days on line, and paid in full in advance. Printed the voucher and presented it to the cashier upon my return. Easy, inexpensive and convenient. Will use them whenever I have to travel. Waited less than five minutes from the time I called to be picked up from the airport upon my return. My driver was very courteous and helpful with my luggage. No complaints. I like the fact that they give you a slip with your parking area on it. This will be my go to spot whenever I fly out.

Easy to find. Close to the airport. Best rates in town. Clean shuttles. Timely pickups and drop-​offs. They’re the total package and they will have my business forever.

I have the occasion to travel as often as four days a week over the past few years for business. I have been using PreFlight parking both personally and for business over the past six years and have always gotten great service.
Like most people I am usually running a bit late for my hour buffer to the airport and when I arrive at PreFlight it is normally after using their app and making my reservation on the fly. I arrive at PreFlight, grab my ticket, check into their covered parking and by the time I have my bags out of my vehicle there is normally someone there in the shuttle van to greet me, give me my space number on a piece of paper and quickly get me to the terminal to fly out. When I arrive home it is normally a very short wait at the curb for their shuttle vans to arrive and take me back to my car.
What makes me write this glowing review today is for the mere fact that PreFlight went well above and beyond for me last night and it saved me a ton of aggravation and cost. I arrived back at Sky Harbor after being away for an overnight trip to Kansas City and when I landed I looked for the keys to my truck and they were nowhere to be found. I am normally a very well-​organized person but due to the rush to schedule the trip and the logistics I must have missed a step to secure my keys in my laptop bag where I always leave them. I was greeted by an empty pocket and of course then the panic starts in… where did they get to? Are they in the terminal somewhere and did someone take it upon themselves to take my truck?
I boarded the shuttle bus to be greeted by the smiling face of the driver who noticed I looked a bit discouraged. I told him my story and he quickly radio’ed the cashier with my key description and sure enough, they had scooped up my keys the day before, located my vehicle and kept them safe and sound until my arrival home.
Thanks for going above and beyond for me PreFlight. I have always suggested to friends and business colleagues that you are the place to park but now I have an even greater story to tell.

You get what you pay for. If you park here make sure you talk to the person at the front window. We came in and pushed the button and got our little ticket and then went and parked. After waiting for a few minutes in the 105 degree Arizona sun at noon we just started walking towards the front. A driver saw us and picked us up. Didn’t offer to take our bags or apologize for the fact we were walking. Just told us next time to talk to the girl at the window (who we assumed was there just to take money for the people leaving.
The driver didn’t ask which airline we were flying nor did he grab out bags on the way in or out. No biggie for me, but he should at least get out of his chair and offer to get my girlfriends bag.
You get what you pay for. I guess I’ll go back to the slightly more expensive covered lot down the road a bit :/

When I travel and need to leave my car parked somewhere, I choose to use PreFlight. Since my last review over 2 yrs ago, I’ve continued to use this service. It’s located a short distance from the airport, but it’s significantly cheaper than parking at the airport, so you can save some money. They also have coupons available which add to the savings.
I’m glad a friend referred me to this place early on. Since then, I’ve recommended it to many friends and associates.
Return Factor — 100%