Phoenix iPhone Repairs

Took an iPad in to them at 12:30 pm today. Cracked screen needed to be replaced. It was done by 4 pm, cost $ 75, and works perfectly. Friendly service and clear explanations of what needed to be done. Can’t ask for more than that!

Here’s another reason Unilocalers need two ratings, the first being all the ratings in the last year and the other a lifetime rating.
Dropped phone off about three weeks ago, called them once, they promised a call back, two weeks later and multiple messages without return call, I’ve noticed two one star ratings. Looks like I’ll have to do a drive-​by and see if they are still in business!
Unilocal please change the ratings to one based on most recent!

Was in town for business and decided to get screen fixed. They were not able to get to it until next morning which was fine. Picked up right before my flight and a a quarter of the screen was not working as well as 4 discolored lines running through the screen. I immediately called and they said next time you are in town bring it in and we will fix it. Fast forward two weeks, watching tv falls of couch the corner of the screen gets a minor crack. The quality of there screens are VERY POOR! I would recommend any one that needs iPhone repair drive a half a mile down the street to the apple store where the will fix if for thirty dollars less at actual iPhone quality. My problems do not end there i bring it back in and am told that because of the cracked screen there is absolutely nothing that can be done except pay another 130 for a low quality screen. This place is terrible everything about it is awful, next time do me a favor and drop it off at the apple store that doesn’t void your warranty!

I brought my phone in, but I’m pretty sure the phone that I received is not the same one because the background is different. I don’t really know what to do because I can’t call in to the place, so I can’t unlock the phone. I do not have the password to get into this phone. All I know is that the phone that I have right now, the person who actually owns this phone has serious ex problems! I wouldn’t recommend this place to anybody who’s trying to get their phone fixed, it voids your warranty and they charge more than others.

My iphone6+ became unresponsive; I had to hard boot it once or twice a day, and often turn it off and back on to complete entering a phone number or typing a text. After a couple of months, it had a complete breakdown, opening apps, dialing phone numbers, typing at length, all unprompted and without any input from me. When it had become unbearable and unreliable, I made an appointment at the help bar at Apple biltmore (I refuse to call it a Genius Bar). The very personable young man told me I was 48 days out of warranty, and proposed two solutions — repair/​replace the screen-​display assembly for $ 150 or so, or $ 359 trade in toward a new $ 850 phone. I told him that was unacceptable since the problems started while the phone was still under warranty (and I had a Verizon service call to prove it). I asked to speak to a manager, who made the same offer (and acknowledged the trade in was the same as if my phone had fallen in the toilet). I went to Phoenix iPhone Repairs, where the gentleman offered a replacement screen-​display assembly for $ 150; even though the price was close to the Apple Store, I agreed. When he took my phone apart, he saw the contacts were dirty, cleaned them, and returned my working phone to me, without any charge. I tipped him $ 20. You don’t have to put up with arrogant unhelpful service advisors. Phoenix iPhone Repairs has won my loyalty and deserves your consideration.

Highly recommend. Excellent service and very reasonable prices. Fixed my iPhone fast!

STAY AWAY!!! I took my iPad in for a simple screen repair and ended up with a nonfunctional device. To make a long story short, as part of the repair, they broke my home button and apparently did not know that you cannot just put a new one on there and still have a functioning device due to the synchronization between the button and the device. They did offer to get me a refurbished device as long as I gave them the device they broke (so they could «use it” — I.e., sell it to another unsuspecting customer). No thanks. My biggest concern was the cavalier attitude they had about the whole thing — no apologies, acknowledging there «might» be an issue «or so you say…» even though they admit «they may have heard that somewhere but had never actually seen it.» I took it to them in the first place because of the positive Unilocal reviews– learned my lesson for sure. As is mentioned in another review, perhaps for simple repairs they are fine, but if anything goes wrong, these people do not know what they’re doing and you could end up like me without a functional device.

Good business: quick service, appeared to be quite honest, and pricing seemed okay.
My fiancé ended up breaking her charger off into her iPad mini. The Apple store told her there was nothing she could do and that she would have to buy another one. Knowing this was ridiculous she asked me to take a look at it. After failing at all the online tips, I decided to seek professional help. I first called uBreakiFix on Camelback and they seemed helpful so I drove over there. They told me if they could get it out it would be only around $ 15, but that they wouldn’t take it apart because they didn’t have the right tool to do the soldering needed to replace the charging point (which is strange because they have this service listed on their website for $ 90). I drove down, they took a look, and said they couldn’t help or get it out.
Phoenix iPhone Repairs is up the street so I headed there. They informed me they could probably get it out for $ 50, and that if they had to take it apart to change out the charging port, they would do it for the $ 120 listed on the website.
3 hours later they had the charger tip out for the $ 50 and no additional work was needed. They did not try to up-​sell on the whole charger replacement, and did not force me to open the iPad and void my warranty for more revenue.
I appreciate the service and will return if I need to.

Great service!!! Was pleasantly surprised that they would fix my shattered screen in 20 min! I was under the impression it would be a day or two. I ran across the street to run and errand and came right back and it was ready to go. Would recommend them to anyone! Thanks guys!

Super impressed by their attention to detail.
I am in town for a business trip and would have been dead in the water had I not found them.
They replaced my iPhone screen in 15 minutes! The mic wasn’t working afterwards and they figured out why and fixed it super quickly too. Even explaining to me why.
If you need a quick super efficient phone repair– look no further than these guys.

They were friendly, fast, and efficient. I highly recommend this place, especially because they have a student discount.

I am thrilled I found this shop and it is in my neighborhood! I’ve never needed a service like this in all the years of owning cell phones and I was around when the first ones came out.
Been there 2x in the past 2 months. Cracked iPhone 5c screen — fixed in 10 minutes at a price much less than the others I called. A few weeks ago they replaced the battery which was running out quickly. They did give me a disclaimer that they wouldn’t know for sure it that was the problem but saved the old battery in case I wanted to send it back. It definitely helped! The staff is friendly and professional and honest. I was very surprised to see the one negative review this week. Maybe there was just a miscommunication or expectations were not set. I would go with all the outstanding reviews and ensure that you know what can or cannot be done.

They replaced my iPhone 5c screen in less than an hour after I called them. Super down to earth staff, and at least $ 40 cheaper than what Apple thought they would charge me… not to mention I would have had to wait 2 days for an appointment.

I don’t know how to rate this one they couldn’t figure out what was wrong with my phone, they were stumped… but they tried… and I wasn’t charged for a diagnostic, so I’ll give’m three.

Super fast service. They replaced my cracked iPhone 6 screen in under 30 minutes and they charged less than everyone else I called quoted. Highly recommend!

Replaced my screen quick and easy, honored warranty with no questions asked, love this place

Called the shop at 11:30 and arranged for an appointment at 12:30. Grabbed lunch at Starbucks after a few steps thru the parking lot. By about 1:45 my iPhone 5C was ready. Best part for me? Well, having my smashed screen replaced was pretty sweet… but also to watch David and his assistant as customer after customer came thru the door was inspiring. Patient, helpful and a true spirit of serving was evident. Thanks David for a very positive experience.

After reading Unilocal posts, brought my iPhone in for a new battery. I was in and out in 7 minutes. Very convent. Cost me $ 50… Nice deal. Now I know where to go for honest and quick service.

Yep, so I shattered the screen on my iPhone 6+…waahhh! I called and spoke with David to see how much it would cost to replace. We scheduled the appointment repair, since he had to make sure and have the the white screen in stock. Dropped it off with him today and picked it up less than two hours later… like new! Also, had them repair a malfunctioning button on my old iPhone 5 while I was at it too. Great customer service and response to customer needs. Thank you so much, David!

Overall great experience and this seems like a super trustworthy place. Hate to admit it but I took a broken iPad and two broken iPad minis (I have a six year old boy and I made the costly mistake of not buying a good case) to them and within a few hours all three were as good as new. Prices were very fair if not actually a tad cheaper than other places.
I would recommend them and hopefully I never have to return.