Pete’s Transmission

I took my ’95 Ford F150 4×4 in for a replacement of the front transmission seal. I dropped it off when they opened on Monday Morning and the Mexican American gentleman told me that they had a free rack and they would get it on the rack right away. He said they would call when they were finished. This was an in and out R&R with now major issues with the tranny. The truck had only 81,000 miles and was shifting flawlessly. When I hadn’t heard from them by 4 PM on Tuesday I called and Ericka told me that they were just putting it on the rack and it would be finished on Wednesday. No call on Wednesday by 3 so I called again only to be told by Ericka that it was just going up on the rack. On Thursday morning, I drove back to the shop on west Polk (I live in Tempe) and the truck was sitting in middle of the shop, pretty much where I had seen it the day I dropped it off. I went in and talked to Ericka who told me it was gong up on the rack immediately. I saw that the truck had been moved while we were talking and someone was getting the rack ready for it. I waited until I actually saw it on the rack before I left. The work was completed that day. I don’t mind the wait, I mind getting jerked around.
All in all, Pete seemed like a decent guy, the truck was done very professionally, the tranny worked great and the price was right. They also replaced the rear main seal while the tranny was out. I would highly recommend them. The shop doesn’t look like much but they are knowledgeable and always courteous. I would do business with them again even though the drive for me is significant. I owned and operated my own transmission repair shop in Tucson for a number of years and realize the problems that can occur.

I walked up to the shop and asked if they would take a look at my car. First thing the gentleman in charge of the office said was «it’s a tranny rebuild». Whole thing took about 5 business days, job done right and for less than other shops.

These guys rebuilt the A4LD on my ’93 Ranger six months ago, coming highly recommended by a general mechanic buddy. Except for two minor issues, I’d give them 5 stars — the work was completed promptly and professionally, and they gave me a fair price. The two minor issues: 1.) While the rebuild (bench work) was perfect and the transmission looks and functions as good as new, the install was sloppy: the ground wire to my starter was stretched /​left loose when it was reinstalled. The connector burned /​broke off two days later, leaving me stranded. Happily, this happened at home, and I was able to identify the problem pretty quickly and repair it myself (crimped on a new connector and reattached the wire); 2.) This place is busy, and they have grown the business considerably in the past couple of years. This showed in the communication mix-​up between Clyde and Erika that delayed them starting work on my transmission for three days; when I called in to get a status, I learned Erika had been out sick and hadn’t relayed my OK to proceed — so a two-​day job took five. Again, no major issue, but it would have been a different story had this been my work vehicle. That said, I am still a satisfied customer and will return to Pete’s when I need transmission work.

Have to say Pete knows his transmissions. Had my avalanche in and out so quick for about half the price elsewhere. Friendly people who you can tell have been here doing this for a long time. Quoted a price over the phone and no hidden fees. The other transmission place I went to said they would have to actually take my tranny off to give me an accurate quote. They quoted 2000 – 3000 $ which is a big gap. It was 1150 out the door here at Petes It was the holiday and they still had it done in 2 business days. And I also had a complicated payment situation which they made easy and painless. Thanks again for knowing what great service means!

WOW, what a difference from my awful experience at the last Transmissions shop (check my reviews, be very aware of that awful shop).
Pete… was very helpful on the phone. Stayed late so that I could drop off my Bronco for a transmission rebuild. Price is great! Service Great! This is how you treat customers…
Thanks again Pete for raising the bar for Quality Transmission repairs in the Valley!!!
J
Update…great job. Very happy.

This place is great! The quote over the phone is the price, no surprise mark ups. The finished my car a day early and then let me pick up my car after hours. I will never go anywhere else.

These guys are great! The met their time commitments and had my truck back to me when they said they would.

I could not be more satisfied with Pete’s. Unfortunately, my ’06 Exploder had a serious transmission issue. At first I thought that the needed repair was related to an insurance claim from a few months back. While the needed repair /​rebuild was not related to the previous claim, Pete’s Transmission came HIGHY recommended by the repair shop and my insurance company. While I was given the opportunity to have my vehicle towed to my own shop of choice — I took the recommendation.
The repair was completed as planned. My telephone calls asking for updates and follow up of the repairs and improvements were addressed with details and patience as I have just about ZERO knowledge of transmissions!

I found myself needing a new transmission in my 2002 GMC Envoy two weeks before Christmas. I called Pete’s and their price was so much lower than other places that I decided it was worth the drive from Mesa. When I called back to let them know I was coming, the transmission they had for me was already sold. Erika had one put together for me. She told me it would be ready at 8. When I showed up at 8, I walked into an office full of random pictures and art. Pete wrote up my paperwork while someone else loaded up the part. The price was exactly what I was told on the phone. I was in and out in 15 minutes. I will definitely recommend Pete’s to anyone with transmission needs. This place is a family owned operation that has been done right.

I had my truck (2002 Chevy 1500 Auto transmission) fixed at petes, great customer service, unbelievable price (super low) trust me you will not regret it, the shop looks awesome,
And they aren’t bogged down with other non transmission repairs,
I will only go to Petes from now on and refer everyone to Petes transmissions, he will give you a great quote and a great price, I can’t say enough good thing about Pete, but you are the man, thanks to Pete and his creww…

Pete’s was great. I dropped my truck off at 1:00pm and it was done by 10:00am the next day. They were also the best price I found. It’s been two weeks and my truck shifts perfect. Thanks Pete’s.

I bought a ’67 Chevy Malibu and within a week, the tranny gave out. I was pricing all other places and got quotes from $ 975‑1400. Then I came across Pete’s and the website was clean &direct. I called and the woman on the phone was very helpful in providing me info and told me $ 850 out the door.
I thought about it and called back and got a gentleman by the name of Clyde. He was friendly, confirmed the same info I was already given. I had the car towed Friday Evening & by Monday I was told she was ready.
The car runs excellent. The tranny is strong and picks up with ease. 110% happy with Pete’s Transmissions and would send anyone there who needs Tranny work.

Just a few days ago my transmission started slipping a bit. Then on the 101 it started making some very nasty growling noises. Got into a parking lot and every gear acted like neutral; my transmission was TOAST!
Looked into a lot of different shops and was really starting to question if I should even keep my van or just get a new one because of the high costs everywhere I called for rebuilt transmissions.
I heard about Pete’s Transmissions from a trusted mechanic. Because of their reviews on Unilocal and a few other places I decided to go for it.
When I called, Erica answered the phone. She was very knowledgeable and answered all of my questions to my satisfaction. When she learned that I drove a van she immediately asked if it was a work van. I said yes and she quickly figured out what it would take to get it done as fast as possible so that I can keep working. My van is my office, warehouse, workshop and lifeblood of my business!
I had my van towed to Pete’s Transmissions on a Thursday afternoon. Friday morning Erica called me letting me know I was good to go! Very good turnaround time! My transmission repair included a 12 month warranty and was HALF the cost of most other places I called!
When you show up at Pete’s Transmissions it is clear that they know what they’re doing and they do it well!
My old van is driving better than ever before!

They were able to help me right away with great service PLUS they have their own tow truck and prices that cant be beat! I have recommended to all of my family and freinds and would recommend to anyone. PLUS automatically with NO EXTRA fee you receive a 12 month WARRANTY w unlimited miles.