Pep Boys em Phoenix, AZ

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Telefone	+1 602-439-0803
Site:	storelocator.pepboys.com
Endereço:	3528 W Cactus Rd, Phoenix, AZ, 85029
Paradas e estações próximas de transporte público:	4.4 km16300 4.7 kmDunlap Ave / 19th Ave
Categorias:	Conserto de Veículos Pneus Peças & Acessórios

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Hoje

Hoje	7:30 – 20:00 Fechado agora
Horário local (Phoenix)	20:38 sexta-feira, 29 de novembro de 2024

Horário de funcionamento

segunda-feira	7:30 – 20:00
terça-feira	7:30 – 20:00
quarta-feira	7:30 – 20:00
quinta-feira	7:30 – 20:00
sexta-feira	7:30 – 20:00
sábado	7:30 – 20:00
domingo	9:00 – 18:00

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16 avaliações para Pep Boys

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Frank D.

Classificação do local: 3
Phoenix, AZ

This Pep Boys sits in the middle of the most decrepit and sad shopping center in Phoenix. It looks like they may be the final holdouts in a plaza that at some point must be torn down for the sake of humanity.
Anyway, I needed a rear license plate light for my car and figured this place would have it. They most certainly did. I had to wait for the talkative cashier who was hanging out with the customer in front of me (they seemed like friends) before I could get him to help me.
He pointed me in the direction of the back of the store where I wandered around looking for the light I needed. It took a couple of minutes, but I found it. So, back to the front I went to pay for the light. I was the only customer in the entire store at this point.
For me, this place was alright. Not excellent service by any means, but that’s ok. I’m more interested to see if this Pep Boys still exists in a year or two if I’m totally honest.

Stephanie S.

Classificação do local: 5
Phoenix, AZ

Great location! Always a friendly staff and knew the answers to all my questions. Best experience with an automotive store.

Nick I.

Classificação do local: 5
Phoenix, AZ

I love this location! Excellent quality and The crew here is really tightly knit and efficient. They always finish my work on time and they genuinely care about the work they do. Keep up the good work, you have a customer for life.

Justin B.

Classificação do local: 3
Peoria, AZ

I woukd rate 2.5 if I could. Its been ⁵⁰⁄₅₀ every time I come here. Im gonna give them the benifet of the doubt and blame it on me coming in the later hours after work and them being tired after a long shift.
Either I walk in and get a manager or a employee that has been in the business awhile which makes it alot easier OR… I get the complete opposite which has been a couple times .
I once went in to get a fleet vehicle oil change for my van and the mechanic said his lifts wont carry my work van which is a normal express chevy van !!! So your whole service department only does car only changes? Cause a 2 ton 4500 ford diesel truck weighs the same … besides either the stupidity of that guy or his laziness this place has been a good stop

Josh Y.

Classificação do local: 5
Philadelphia, PA

Excellent customer service! First time in today and the guy who helped me with my blown out head light was crazy busy, but made time to help me out. Very much appreciated!

Robin T.

Classificação do local: 5
Glendale, AZ

The service manager Bill at this store was fabulous with his customer service.
He found the parts I needed at a discounted rate and made sure it was done quickly. And got me the best price for the job. And that is priceless for a single mom. I have been going to the store for 20 years and they have never disappointed me on quality and price. Thank you Bill, and everyone else who worked on my car. your service was greatly appreciated

Mark S.

Classificação do local: 4
Phoenix, AZ

I stopped in at pep boys yesterday because my suv needed a new battery and a oil change. Lucky for me it was not super busy. They got my blazer in and out in less then a hour and let me know that my my center link and sway bar bushings needed to be replaced. Every person i saw was extremly friendly and asked if i needed any help finding anything. The store was very clean and same was the shop. I will continue to do business with them in the near future.

Wendy B.

Classificação do local: 1
Scottsdale, AZ

By far, this was the WORST auto repair experience that my husband and I have EVER been through. They talked to us in such an unprofessional and unethical manner that they will NEVER ever see our car again.
To give an estimate of over 3,500 dollars for repairs is a joke. The general manager along with the idiot who ran the diagnostic test should BOTH be fired. One minute, they told us ’ we can’t find the part anywhere in the country’ to ‘Oh, wait-we have 5′??? Seriously???
If you have money to WASTE, feel free to take your car to them-they’ll DEFINITELY take all you want to give to them.
If it weren’t for the younger guys (Cory, Cody & Joseph), we would have left in the first 15 minutes we were there. We took our car to somewhere else, and got the needed repairs done for a THIRD of their original so-called ‘estimate’.
What a joke.

Peyton T.

Classificação do local: 2
Phoenix, AZ

So after the Kookie got her new ride
We decided to look at some parts
Were ready to buy, asked «Shawn» if they had a «Locking Gas Door for a Yukon»
he checked the computer an said «NOPE» so we said ok, looked around an on the North wall, what do our eyes find… The Correct Locking Gas Door.
He needs to go back to fast food or the trailer he left unoccupied.

Terry L.

Classificação do local: 1
Phoenix, AZ

OMG This was the worst place I have ever been to buy tires and have to wait in their customer service area. Do not use the bathroom — fair warning. It was worse than anything you can imagine. Smelled /no soap /no paper towel /could not even see in the mirror for the years of water stains on it. The lounge area was full of everyones trash — empty styrofoam cups, juice boxes etc. There were way too many men — «employees» just hanging around the check out area doing absolutely nothing. Someone could have picked up the trash and cleaned the bathroom. Totally foul.
Will never go there again.

Chris L.

Classificação do local: 5
Los Angeles, CA

Mechanic Jack Wright is awesome! My bands tour van broke down and we had it towed to Pep Boys half hour before closing time on a Saturday eve. Jack and his crew worked on it as best they could, but closing time arrived before they were able to make the necessary repair. Jack suggested we try the 24hr Auto Zone down the road where they’ll help you make repairs. Off we limped in the van to the Auto Zone. Who shows up a half hour later to help us out? Jack! He made two trips to his home to pick up a sawzall and some other bad ass saw that enabled him to cut thru the nut that had rusted to the fan clutch. Thank you Jack for getting us back on the road and home to LA for our next show. You rock! — Chris Laterzo and Buffalo Robe

Erick B.

Classificação do local: 4
Glendale, AZ

My Galant’s brakes were squealing and being as we bought our baby brand new in 2007 and we now are in 2012 I knew it was going to be time for new brakes !
All the other places that I called said well we can’t do it today but you can bring it in tomorrow.
Uh, no !
I am the type of person that when my mind is set on something I want it to get it done NOW when I am thinking about it not the next day because I will forget and then it won’t get done.
Well since Pep Boys is only two miles from my house and it was approximately 3PM plus the fact they don’t close until about 8 or 9 in the evening I knew my chances were good that I could the job done today.
Off I went to the store. Explained my situation. Brakes were checked. Estimate was given. Price for job completion was in my budget. Two to three hours later my baby had new brakes and the rotors were resurfaced !

Mike B.

Classificação do local: 1
Peoria, AZ

My sister took her van in yesterday because it was running a little rough. Got a service estimate of $ 1,300!
Took it to a mom and pop shop who diagnosed a loose ignition connector and repaired it for $ 100. Runs like a top!
Sorry Pep Boys, buy you shouldn’t try to rip off women like that. What are you, Sears Automotive in 1980???

Jonathan T.

Classificação do local: 1
Phoenix, AZ

Are you kidding me???
$ 610 after takes for 4 tires priced at $ 105/each! $ 180 in installation and taxes??? And to top it off the whole buy 3 get the 4^th free is a lie, its free after a 6 – 8 week rebate!!! and not in cash but by VISA card only!
Go to Fletchers, 4 tires (BFG’s) for $ 450 OTD, with 4 free oil changes… could it have been any better?

Skitzo F.

Classificação do local: 5
Peoria, AZ

Awesome people, great prices, excellent automotive know how. If you need just preventative Maintance to engine replacement this store can do it all.

Penny Lane X.

Classificação do local: 2
Glendale, AZ

Pep Boys offers good deals for new tires, oil changes, or other basic preventative maintenance service. This location has friendly staff and that’s about it.
This Pep Boys is located in a very ghetto, dirty strip mall (I think in its hey day was once a Safeway and Thrifty Drug Store…). The waiting room is filthy & dirty and the restroom is pretty nasty too. The floors probably haven’t seen a mop in years. I’ve seen much cleaner waiting rooms to «wait» while my car is being serviced.
You might even need another tire alignment after driving thru the pot-hole ridden parking lot.

Pep Boys

Phoenix, Estados Unidos