Pct Distribution

Frustrating experience. First, it is not obvious from the shipping status on their website that the buyer is supposed to schedule the delivery date. So, your item will just sit and wait for you to do something. Second, the window of time for delivery means nothing. I got a call the day of delivery that the driver would be late and they gave me a new window of time — after I’d already sat around all day. Then, at about 30 minutes past the close of the new window, I had to initiate a call to the company to learn that the driver’s truck had broken down and they would either come by even later, or I could reschedule. Ultimately, the driver showed up around 8:30 p. m — only 6.5 hours after the original deadline. On the bright side, the driver and his partner were very nice and pleasant — and apologetic. Just seems like the company and their scheduling practices aren’t very efficient.