Paradise Valley Allergy

I have never been to an allergist until I came here. Worst experience ever. I went in for my appointment which they told me would take 2 hours. Understandable, they told me in advance. When I was leaving they said «oh, we need to schedule you for another visit to do more testing.» Turns out they charged me for an «extended visit.» This second visit I was told it would take an hour, it took almost 2 AGAIN, because the lady forgot to do the other testing. My total bill was over $ 500 and mind you I have insurance through a Fortune 500 company. I called and left a message for Gina which she never called after two weeks so I finally called back. She was rude and said she had been doing this for 15 years and would barely let me get a word in. I don’t recommend this allergist at all. They said that as an adult it’s hard to detect allergies through the blood (which would have been one visit) so they had me do the tests on site. No wonder, 2 visits = more $$$ in their pockets.

Dr. Keightley is a hidden jewel in the valley. Very smart and knowledgable. Small office with staff. You are actually seen on time!!! My 4 year old and Myself are going through allergy shots and the nurse does a great job with both of us.

I’ve been seeing Dr. Keightley ever since my family moved here in 1990. He is simply the best. His office provides allergy shots in addition to their normal services and I would definitely recommend them to anyone who struggles with allergies, They greatly improved my quality of life. Usually if you’re sick you can get in the same day or next day and Dr. Keightley is always very generous with samples.

I came to Dr. Keightley during my bout of a three month long sinus infection. After seeing my GP several times, getting a CT scan, and then going to an ENT, I was told I must have some sort of allergy and to see an allergist. With all the running around, I was getting sick of DOCTORS. But when I called, the receptionist was so kind and helpful that it suppressed my frustration.
Inside the office, everyone was very relaxed and comfortable, which was a breath of fresh air. I did a double take when the nurses actually smiled! I shouldn’t be so surprised, but with all my appointments… it was truly notable. After two appointments-​worth of allergy testing (which is the norm), Dr. Keightley’s kiwi accent eased the blow that it ALSO wasn’t allergies. But this was the part that really makes me want to recommend him: He gave me plenty of other possibilities. He took his time with me, asking me about what I do and how I felt, picking up little bits and pieces that would lead him to an option that I hadn’t thought of previously. He wrote me several scripts and urged me to call in a week or so just so he could hear how I was doing.
If I had allergies, I would not hesitate to make another appointment with Dr. Keightley. His knowledge, genuine interest in my well being, and demeanor was everything I needed, right when I needed it most.