Floors are dirty, the young staff lose focus and are non energetic. This location does not have the standards as other locations nearby. I’m 3⁄3 on on bad experiences over the past year and a half.
Paula L.
Classificação do local: 3 Phoenix, AZ
I like Paradise Bakery and have been to this location several times. Unfortunately I get the name 2 things: garden vegetable soup and blue cheese salad. The reason I get these 2 items is because it’s gluten free. I’m shocked and disappointed that Paradise Bakery does not have more options for their GF customers.
Leanne M.
Classificação do local: 3 Scottsdale, AZ
My friend wanted the strawberry salad from here. It was her birthday so I thought«why not». I am not a real fan as I feel all the salads have the same underlying taste What a surprise I received when I opened my take out box and ate the salad. I don’t tend to use dressing as I think it covers the flavour of the ingredients in a salad. My friend on the other hand thought the poppy seed dressing was good. This was a refreshing salad to eat. Each bite I could rate the brilliance of summer fruit. Would highly recommend this salad Lucky we ate this as my friends Josie as there was no cutlery in the take out bag that the server passed to me. So check you bags to make sure you have what you need
Lisa F.
Classificação do local: 1 Phoenix, AZ
The ordering setup for this place is extremely awkward. The glass cases virtually make it impossible to communicate effectively with the person taking your order. That may be why my order got messed up yet again. Then after you have given your order, there is very little room to wait for your order without getting mixed up in the line that has yet to give their order. Online ordering would greatly improve order accuracy.
Janet M.
Classificação do local: 4 Phoenix, AZ
We have utilized Paradise Bakery at Desert Ridge repeated times for treating some of our referring offices to lunch. Their catering manager has consistently met all of our needs with good follow through and efficiency.
Christine B.
Classificação do local: 2 Scottsdale, AZ
My mom and I ate here tonight for dinner, just wanting something quick and easy, both just had soup, it was 7:15 when we were eating, 45 mins til they closed, and 3 or 4 employees started sweeping and mopping, doing closing duties, which is fine although strange to start the closing process when you still have 40 minutes and guests still coming in. anyway, all the employees start shouting at each other from across the restaurant and just being really rude and inconsiderate of the fact that people were trying to enjoy their dinner and relax. The worst of all was the loud mouthed manager who was all but yelling at his employees to sweep there, mop here. So I was annoyed and asked them if they could stop yelling so we could eat our dinner without yelling and shouting and going on. They said yeah sure except some girl Joyce(pretty sure that was her name) made a snarky smart-a$$ remark that I didn’t quite catch because her coworker friend said«Joyce be quiet» anyway, just a crappy experience with mediocre overpriced food and a loud manager and rude employees. P. S. Joyce-don’t work in customer service if you are going to be rude, also the girl who took our order was extremely sweet and professional, think her name was Kayla.
Brian J.
Classificação do local: 5 Phoenix, AZ
Amazing customer service. They ran out of the soup we ordered. We had to wait 5 minutes. Not a big deal and didn’t complain. Next thing we know they are asking us for our credit card and receipt so they can give us a full refund. Very unexpected and very nice.
Clinton F.
Classificação do local: 2 Scottsdale, AZ
Ordered the tuna. Was told there’s no option not to get a cookie. Really, not even a carrot stick? Ordered a side of fruit. Didn’t get it. The tuna was watery brown mayonnaise goo. Had a similar experience here a couple of years ago.
Tanya P.
Classificação do local: 4 Saint Louis, MO
Another restaurant owned by «Panera» The atmosphere is nice and the line is short Their cookies are amazing. Everything is good on the menu and this place is good for kids and adults. Come here for casual dining. There is a park right by there and you can go eat there.
Judy L.
Classificação do local: 3 Avondale, AZ
Was trying to sneak breakfast in before heading to work again. Got the basic breakfast sandwich and an ice tea. The ice tea was probably freshly brewed so the ice melted quick. The sandwich was very bland. I remember they use to have yummy tasty food. Oh well. Back to work…
Isabella B.
Classificação do local: 5 Cave Creek, AZ
Usually I don’t come into this location because I’ve had bad experiences in the past, but it was convenient as I was shopping around Desert Ridge. As I’ve said before, usually service is lacking, but my cashier relieved this predisposition that I had. Thaddeus was the worker who helped me, he was knowledgable and helpful, and knew what he was doing. He greeted me with a smile and helped me figure out what I wanted. Keep him around!
Ed L.
Classificação do local: 4 Honolulu, HI
I was scheduled to sightsee in Sedona and the grand canyon on my recent trip to Pheonix on Presidents Day 2016, but ended up here at the Paradise Bakery Café the morning of instead. Life’s weird like that, unfortunately. Maybe it turned out to be the best though, in a depressing weird way. Saved a bunch of money by not going north and ended up meeting a couple of friends here at the Paradise Bakery Café, who lives in Scottsdale for the first time, both of them are ultra marathoners and crazy travelers — kind of like I am. I was steered into the Paradise Bakery here at the Desert Ridge Marketplace by the recommendation from my friend and her husband. I got here around 9am and waited 20 minutes for them. In the meantime, I also had gotten breakfast here, from the $ 20 a friend loaned me. The bakery itself was pretty cool, almost like a Starbucks, but without the coffee shop smells of a Starbucks. Yes, they do sell coffee, but not like Starbucks. Luckily, there is a Starbucks nearby. The restaurant has a nice seating area and has free wifi, along with outlets to plug your devices in and Chillax. The plugs are against the wall near the floor. Not sure if there was real air condition here, but it did not feel cold at all. The Paradise Bakery Café is pretty neat little bakery, almost like a Panera Bread, but a little smaller. Wish we had a Panera Bread in Honolulu, but you know how that is, and I’m digressing a little bit. The restaurant itself has a sizable seating area, as aforementioned with the Starbucks comparison, and is reasonably clean and organized. There is also free wifi to hang out here and the booth seating is quite comfortable. The Paradise Bakery is located at the Desert Ridge Marketplace shopping complex in the desert ridge culdesac of Phoenix, AZ at 21001 North Tatum Boulevard. There’s plenty of parking here, since Paradise Bakery Café is nestled within the Desert Ridge marketplace shopping complex. I was pretty lucky to find parking here so close to the shop on a holiday. There was plenty of kids and families hanging out at the fountain common area around the corner, which made me happy and forget about my problem for a little bit. The prices here are competitive as any breakfast pit stop. Drinks, breakfast options, and a whole host of soups and sandwiches, as well as other options to quell any hunger pangs that had gotten you into a frenzy. I ended up getting a ham and cheese omelette and couple of blueberry muffins on the side. The scones took pretty awesome too, but I did not get them. The combination of cheddar cheese and the eggs intertwined was very good and delicious. The blueberry muffins are really soft and moist, like they came straight from the oven, just for me. It was great and sinfully delicious! Wish I did take photos of my meal, but I guess I was just preoccupied with other things that morning, like how to get around with a rental car without driving it without a valid driver’s license. The ambiance was quite nice and definitely welcomed the quietness of the morning, up until my friends came to hang out with me. The Paradise Bakery café is in a few states, not just in Arizona, so that’s comforting. They’re in many areas of Pheonix and they make sure that your satisfaction is well worth it. The service here is friendly and terrific. They really know how to brighten one’s morning. I’d recommend this place for your alternative to Panera Bread and Starbucks — if you need a break from either or both of them. 4 stars! Support local! B+
Chris K.
Classificação do local: 3 San Diego, CA
I think it’s odd that this is a coffee shop but they don’t have fresh milk, cream or half and half. The only thing available is the individually packaged ones that don’t require refrigeration. Free wi fi and decent pastries, muffins and cookies.
Steve S.
Classificação do local: 1 Flagstaff, AZ
No more… terrible service Arrived on a Sunday, 1pm. ordered food and sat down It didn’t appear that crowded but the staff seemed overwhelmed Waited 22 minutes for food, asked for it too go, we were in a rush so we didn’t check the bag. We ordered 1 sandwich, 1 soup and 1 half sandwich half salad. We get back to the office and check the bag…1 sandwich…1 salad. They left out the soup and half sandwich as well as the cookies. So we paid 24.00 for a sandwich and half salad. They sure didn’t forget to charge us, they just seem to be unable to deliver what the charge you for NEVERAGAINWILL I GOBACK
Shari V.
Classificação do local: 5 Phoenix, AZ
Randy is the heart of this place, and the reason I keep coming back. He’s so genuine and sweet, great at his job, and anticipates needs like nobody I’ve seen before. All of my experiences have been great when Randy is working, and I’m always glad when he’s there.
Michael W.
Classificação do local: 5 Phoenix, AZ
Great service, good atmosphere, free wifi, and employees who seek to better the customer’s experience. Also, Hannah gave us free drinks. Boom. Thanks Hannah.
Keith G.
Classificação do local: 4 Phoenix, AZ
While I don’t know that I’ll ever recover from the removal of the Cubano from the menu, I’ve found the Frontega chicken a second favorite. Today I tried the new Pasta Primavera Salad and was pleasantly surprised. It has very good flavor. Mixing a bit of everything, the spinach, pasta, pesto sauce, carrot, and squash… delicious!
Alessa M.
Classificação do local: 2 Laguna Hills, CA
I had to give this place two stars because I came once and it was good and once and it was terrible. The first time was right before closing so they were fast and wanted me out of there. Efficient and he girl gave me a free drink. I came at 4PM during the week and they had an ancient lady workings the cash register with 7 people in line. I finally asked for another cashier and they brought out an equally old cashier. I’m sorry but when you are busy then you need quick cashiers. It was painfully slow. The only reason I stayed is because I wanted a cookie. Get your act together.
Dwayne O.
Classificação do local: 4 Scottsdale, AZ
Great place for sandwiches and soup. Would say more of a lunch place with salads, soup, panini, flatbread, pasta, pastries and of course awesome cookies. I ordered the steak and white cheddar panini and french onion soup. Both were good and tasty. The amount of meat was thin and the soup was luke warm. They did not have any more panini bread so they asked about caibatta bread, so when my wife order her caibatta they ran out of caibatta bread. Remember you always get a cookie with your meal. The best part of the restaurant are the cookies and chippers. If you leave without having a cookie, you should put a bag over your head. The chippers are just smaller cookies so try a variety of different kinds.
Stacy F.
Classificação do local: 3 Orlando, FL
Keifer was the saving grace when we visited. He was the only person to greet us of about ten front counter workers and that includes two obvious managers. He apologized for our wait as they were organizing orders and getting prepped for the day. The people immediately behind us(4 people) and the couple behind them walked out before ordering due to the wait. Oatmeal was good — had it plain with cinnamon topper. My fiancée had the croissant breakfast sandwich. Croissant was light and fluffy while the ham had a smoky flavor. The cheese was what you’d expect cheese to be but the egg was a touch on the dry side. Overall a good breakfast option — definitely re-order worthy. Note: when they brought food to the table they did offer us complimentary cookies for waiting in line and for the food. So that helped bring it back a notch! Overall: B+ will come back