So I ordered online last night because dinner plans fell through. I’ve never ordered at this location before so I figured I’d give it a shot. We are in between 2 Papa John’s: this one and the one on 43rd and Bell, and spoiler alert, the one on 43rd and Bell is way better. I finished placing my order at 8.02PM. The email said it’d be 30 – 40 mins, which is normal so whatever. 8:50ish rolls around… hey, where’s my pizza? I called the store, forget the name of the dude, but I asked where my pizza was. He took and look and said and I quote«he should be coming up right now». Sweet. I can forgive 10 mins. So I wait. And then wait. Where’s the dude? I don’t bother to call cause I can almost guarantee they’d say the driver is coming… so now I’m going to see how late they are. 9.05pm…still nothing. 9.10pm…still nothing. Around 9:20ish, knock on the door! HOORAY! So I answer and the dude didn’t say a thing. He had an expressionless look on his face like he knew he’d done bad. I’m like whatever, I was just happy to have my food, cause yeah, my son and I were hungry. I say thanks and he leaves… looking like a lost puppy. So we sit and start chowing down… hey guess what? Pizza’s cooled. Not even the good cool. It was pretty much tasting like it was left out. Oh you want a kicker? Effin’ ham was crunchy… no, not the good, slightly burnt crunchy, it was kind of like undercooked crunchy… like it was still partly frozen crunchy… that was nasty stuff. After we finish I start thinking, no way in hell it takes that long to make pizza and get to my place. Especially on a damn Tuesday night with no events going on. I check the bill and it says they didn’t leave the store until 9.02pm… like really? Did you not think I’d check the receipt? Your receipted ratted your ass out that after my pizza was made, it was left on the counter and you didn’t make your damn delivery until 9.02 pm. Exactly 1 hour after I had ordered. But wait, didn’t you say the driver was about to roll up when I called you at 8.50pm? This is a crap location and should be ashamed to bear the name ‘Papa Johns’. No other Papa John’s ever had been this late and made pizza this crap. And has never lied about the driver being on his way. Just wow. Get outta here.
Joe H.
Classificação do local: 4 Phoenix, AZ
They are pretty quick to get your order ready. I like that I can order online and it’s ready when I get there. They haven’t messed a pizza up for me yet. They have good promo codes almost all the time.
Paul B.
Classificação do local: 1 Phoenix, AZ
Really Papa Johns??? This locale is terrible. Ordered pizza online, super simple order for kids 1 topping meds. Delivery took to 110 W Greenway instead of E Greenway. Driver called from literally 30 secs away a half hour later I called store they said driver googles and address was 30 out. So he took back to store and they didn’t have any concern about making the order right. Excuse was they were super busy with the complexity of making and delivering pizzas tonight. TOOLS!
Rachel T.
Classificação do local: 5 Phoenix, AZ
Way to step up your game! I got two desserts both of them were hot, fresh and delicious! Delivery time was quick and they were good from the first bite tothe last bite! I mistakenly left your good review at another Papa Johns location. Delicious, soft, gooey hot cinna– pie and chocolate chip pie! DELICIOUS!
Jafar M.
Classificação do local: 1 Scottsdale, AZ
Ordered a philly cheese steak pizza from here 3 days ago. That night I woke up having to go. I had gotten bad diarrhea. Ever since I ate that pizza i have been waking up every, night dry heaving and feeling horribly sick. I have no appetite whatsoever and feel really weak. And when I think of the pizza I start feeling worse. What did you guys feed me? Rotten beef? Stay away if you don’t want food poisoning.
Lacey M.
Classificação do local: 3 Oregon City, OR
Jenn is the manager. Poor thing had to pick up slack for the other stores in the area that apparently have no communication. If you want papa johns pizza, order. And pick up here… This store is reliable unlike the others in a 10 mile radius…
John H.
Classificação do local: 5 Phoenix, AZ
Wow, I placed an order here last night and the pizza was to my door in 15 minutes! I got a pepperoni pizza with a chocolate chip cookie and the cookie’s are to die for. Also if you order online there are a lot of good deals going on.
David M.
Classificação do local: 2 Glendale, AZ
Love Papa John’s, location is clean. Young lady behind the register was quite rude and snappy. Will not be back to this location.
Tonya M.
Classificação do local: 5 Phoenix, AZ
We placed an order for delivery last night online and not even 20 min later our doorbell was ringing. The pizza was piping hot, exactly how we ordered and very tasty! Kudos!
Justin L.
Classificação do local: 1 Phoenix, AZ
I try to not give out 2’s and 1’s for ratings but I really can’t stand Pappa Johns. Do yourself a favor and pay a few bucks more for some good pizza. If you insist on greasy chain pizza, Hungry Howies is the only choice.
Jim P.
Classificação do local: 3 New River, AZ
I order online from here. The pizza building website thingy is awesome. You can tailor your pizza by the ½! Tonight I went with the Fiesta! Beef, sausage, jalapenos and a couple other things. Was pretty tasty on a thin crust! $ 9.99 You gotta click the link for specials — there’s always a bunch of deals going on, so you can save some $. The downside to that is not all the deals are well-described.(e.g., You can get an AZ Cardinals deal, but you only know the price… not what it consists of until you click into it)…that’s kinda lame… Anyway, the toppings are fresh, the guys at the shop will open your box and show you it matches your order. Good for special requests like«well done crust». I usually pick it up(It’s in the Fry’s market/Hobby Lobby shopping center), but sometimes we have it delivered. No problems there either. They always offer cheese/red pepper packets either way. The garlic sauce and pepperoncinis are 75cents ea extra, but ya gotta have ‘em! Don’t forget to add those onto your order!
Steve T.
Classificação do local: 3 Phoenix, AZ
We frequented this location for about 5 years and were always happy with the quality of pizzas that we got. We stopped going because $ 15 – 17 is a lot to spend on a take-out pizza. I can get a Streets of New York pizza across the street for that price, and it’s better tasting. We usually get Costco or Little Caesars for take-out.
Joshua S.
Classificação do local: 4 San Diego, CA
Last night was my first time in 32-years having Papa John’s pizza. I never knew much about them until this season watching the NFL and last night I broke down and had to go pick one up. I’m glad I did. I ordered 8 of the buffalo chicken wings and a large pepperoni and black olive pizza… it was good! I say«delish» but I HATETHAT word… but I just used it… agh! Anyways, it was great pizza. The chicken wings were not the greatest I’ve ever had but they weren’t bad. I would never go their just for the wings but I will definitely go back for pizza. It was fun waiting for it in the lobby because everyone seemed to be having fun and laughing. Customer service was great!
T.Mosa M.
Classificação do local: 5 Phoenix, AZ
meets my expectations!!!
Tony E.
Classificação do local: 3 Phoenix, AZ
Delivery Hours: 11:00 am — 01:00 am Carryout Hours: 11:00 am — 11:30 pm We had been having problems with delivery. Finally wrote them feedback on their web site. After about 2 weeks they actually called. Since then we’ve been getting good service. Our apartment is hard to find the entrance is not where the street numbers should be. We always give the order taker the directions, but it wasn’t getting to the driver. Hopefully they have fixed that. We really prefer Papa John’s over the others.