Great service and helpful when it comes to letting us now what is wrong with our car. I will be going back.
Tiffany H.
Classificação do local: 5 Phoenix, AZ
Carl is the best counter person in the world! Every time I go in which is a lot unfortunately he is so kind and helpful! He makes sure to check if the part is under warranty and always try’s to get you the right part the first time! Go Carl and thank you for all your help!
RafaelJeannie S.
Classificação do local: 2 Phoenix, AZ
Have been here twice and have to say the customer service is a bit lacking. Not expecting the guys to jump over the counter to welcome me or to be Marry Poppins pleasant while dealing with me, but something closer to that than general disinterest or apparent apathy on whether or not I am in the store. While I was asked if I needed help, it came across as a bother and my order was processed in a mechanical & robotic fashion. Didn’t help that they did not have exactly what I needed. That I blame on myself for not calling ahead and making sure they have enough in stock. The NAPA online website is pretty good for that if you want to pre-order and pickup… just got lazy since it is so close.