Midway Chevy Used Car Superstore

I would literally give these guys a –1,000 if possible. WORST WORST WORST experience. It was my first time buying a car and as we drove up there was a man waiting for us as soon as we got out, didn’t even have time to breathe before he approached us. When he did we were looking for a car we saw in an ad they didn’t have it. We told them we were interested in a different car at a different dealership. Then they basically forced us to look at cars that we not even related to what we were looking for I kept telling them no I don’t like this. Then the manager oh lord the manager he came out talked us into this car we didn’t even want but we really needed one so we settled. Our co signer didn’t talk to anyone about having her credit ran or them even checking it but they did so any way. I kept asking if I can take it back the next day if I wanted they kept saying yes. They gave us an interest rate of 19% when we told our co signer she said we got screwed next day we go to return the car the manager said we can’t we have to pay a restocking fee funny thing is we were at the chyrsler dealership buying a 2015 for the price of the used and our financing guy worked at midway he said their just trying to get your money so I told him I was going to call the better business Bureau and get a lawyer if I needed one, which I did. After the manager threatened us about the big boss lawyers they have I told him I did not care. He left the room came back and said okay we will take it back as they did. We had to go through our financing manager at chyrsler just to get our refund from the down payment he was nice enough to make a call to a friend down there who got our refund.
Now we are in the process of suing the company for running someone’s credit without their knowledge and threatening us because we wanted our money back without paying anything since they had no contract without the cosigner.
DONT WASTE YOUR TIME WITH THESE CROOKS
Our sales man was Tim Gaury AVIOD HIM rude and pushy. The manager is no better I would avoid this whole facilitie if possible.

This is the worst car dealership in the state. And like previous reviews say they are two faced liars. They sales people are all nice and going out of their way but once u get to the finance department it’s all downhill from there. If u complain or go back or change your mind that’s when their true colors show treating you like crap and ignoring you giving you the run around. Joe Koenig the financial manager is sooo rude. I had an appointment scheduled with him and when I showed up he left «saying he had and emergency corporate meeting» cause those are really emergent. And the people who work for him straight up liars. Kelly Dutton biggest two faced liar of them all. She will not explain things to you, over charge you and then argue with you and pretend like your the dumb one. So yeah not recommending this dealer at all not the used one or the new car side either. They will RIPP YOU OFF!!! Highly recommended you not go here. If u go online or Google you will find others that say the same thing.

Dont waste your hard earned money on a vehicle there been screwed over on 2 vehicles that i bought from you, used car manager shawn was too busy talking on his cell phone to take any interest in a complaint from a customer, typical van tyle store

Saw a vehicle online… Called and made an appt and when I got there they were nice… But then they kept showing me all these cars when I came to look at an suv… They literally MADE me test drive a car I had zero interest in. They had a funny atmosphere and friendly staff and were joking on the PA system, things like «don’t run so fast you’ll trip!» When the sales rep I was working with went running to get keys. However, They never even showed me the suv I came to look at. And when I wouldnt buy one of the vehicles they were forcing on me their whole attitude changed. When I was leaving I was putting another address in my GPS I could hear them on the PA (they didn’t think I could hear with the windows up) «just leave» «get out b!» Seriously? Very professional guys. Good job. All in all I ended up spending more than that crappy used suv on a 2015 elsewhere where I was appreciated as a customer and gladly spent my money for something brand new. It’s too bad too because I always had my chevy serviced at the midway service center and by name alone I will not go there anymore either. Don’t waste your time here.

Absolutely by far the worst experience I have ever had dealing with anyone ever. My deal didn’t go threw (trading in a 2014 mazda 6 with 27k miles for a 2010 Toyota Tacoma with 80k miles) I will admit I was dumb for even thinking this was an ok deal, it took a week for them to figure out this wouldn’t work and I had to return the truck, thank God. When I went to return the truck they treated me like trash, just about everyone I came into contact with there. I washed my car when I got it back and first I am now missing my owners manual and one of the rims on my mazda is jacked up. When I called about it first person hung up on me then the next guy says he can’t do anything. I will never ever do any business there ever again. I started this Unilocal account just to write a review on this place because they treated me so bad. This isn’t the first time either so shame on me. They made my girl cry because they attacked her with a sales team to sell a piece of shit civic way over priced, and when we said we didn’t want it they came at us like lions it was ridiculous. I highly recommend no one ever go there for anything, not even parts. And i had to put one star to post this. If i could do negative stars i would.