Steve was so great to work with. I had an oil painting I needed to ship home to Virginia. He told me I could save about $ 15. if I went and got a box from another establishment close by, I don’t remember where. He said I could get a box made for my painting, but he would have to fashion one. I really appreciated his giving me the information and the option. Time was more important to me though, and I opted to let him take care of the whole process. My painting arrived in perfect condition. I visit Arizona frequently. The next time I need to ship something home, I will definitely be going back to Michael’s Mailboxz.