Matthew Henson Apartments

The one star is there because there has to be a star checked. Let me go back to move in which was last November. We paid move in money a week in advance as well as did our walk through. We made a list of things that needed to be done before move in and were told they world be done. Those things included a chipped cabinet, peeling of the stove, rusted bathroom sink, tampered front door, paint drippings throughout the house floor and many they minor things. The rent we pay is NOT cheap the typical 800 – 900 okay so if I’m paying over 1000 in rent it better feel like it. It took over 2 weeks for them to come by and fix those things. Today (January) 2 months later I’m noticing a taste in my ice we need a new filter it’s been THREE weeks I haven’t heard from anyone or something so simple UNTIL I involved corporate. I HATE this place, you have to call the office over TEN times to get an answer they never call you back the ppl at the office will hang up on you. Overall this is not the ideal place to live so save yourself the money !!!

The management at Matthew Henson is awful. The are unresponsive, unhelpful, and rude. When moving in they continually mixed up the move in time and blamed it on the resident’s. The unit that we toured was not the same as the one that we moved into, even though we were told it was, yet it was completely opposite. There were many issues upon move in and they were almost unresponsive and unwilling to fix them. Closet doors close off the laundry area were broken, and because the management would not send anyone out one eventually fell on one of the female residents. The refrigerator light has been out for 5 months, although the management team was notified the week that it went out. When calling to find out when our move out date was, the worker sleep answered was rude, short, and unwilling to assist in finding out the date that we would need to renew or give notice. Think twice if you are looking at living here– it’s an inexpensive option, but between the awful management, train and homeless population around your home it’s not worth it.