Macy’s

Came here to get something for myself and I wandered over to the fine jewelry section. Linda the sales associate was fantastic and I got a beautiful piece for Mother’s Day. The sales on the Diamonds are out of this world.

I hate to say this but after reading other reviews I cant help but think that the other day I was here I was treated poorly due to the way I look. I guess being young and having visible tattoos didn’t sit well with the older man that was working the «suit and tuxedo» section. I was looking around a bit for a suit and he approaches me and asks me what I am looking for, «grey slim fit dress pants to match this vest» I tell him and he responds with «oh I don’t think you’re going to find that around here» and walks away, he doesn’t offer any other suggestions or anything! The rest of the time I was there he acted like I didn’t exist and I actually found something that worked and spent over $ 100 that day. Thanks for the help buddy! The good thing is that there is other employees there that are very helpful and nice. The section for Men’s I think is smaller here compared to the other Macy’s in the valley.

Absolute worst customer service! Called 10 times to connect with an associate live. Put on hold numerous times then hung up on!!!

I would say its ok Macys. variety not that great and i rarely get my sizes

I flew into town Thursday for a wedding. I had been thinking about buying new slacks, a shirt, maybe a jacket for the last few days but I didn’t. So the morning of the wedding around 11am I strolled in to see what I could find. The woman working in the men’s suits section really went above and beyond what my expectations were to help me find the right stuff and sizes. And not only that but the seamstress literally ran down to measure and hem my pants. I didn’t even see her drop them back off I really think she was literally running! They both deserved a nice tip (i didn’t didn’t have any cash and I was in a bit of a hurry or I would have offered a tip although I doubt they could accept it anyways?) Long story short I left with what I was looking for, in a very timely manner and impressed with the service I recieved.

Came here to purchase a sport coat because I had to go to a wedding. Now, if you know me, you know I’m not a suit and tie guy. I gave up that clown suit and all the BS posturing that goes along with it years ago.
Anyway, I digress. I was assisted in the Menswear department by a distinguished gentleman who was courteous and helpful. I wish I could remember his name, he was tall and dark-​haired and very polite. He did not push me straghtaway to the expensive suits, but rather let me look for what appealed to me, then helped me to find jackets that were similar. I ended up finding one that only had one problem — sleeves too long. No sweat, he says, and he called up the Seamstress who fitted and measured the coat and assured me she could have it back by Tuesday. The wedding was on Saturday.
Got the call on Tuesday, ran down there and she fitted the jacket and of course it was perfect! So, now once again, there is a suit coat hanging in my closet. Reserved for such esteemed events as graduations, weddings and funerals. That is if the moths don’t get to it first.

I bought some furniture from macy’s and have been extremely disappointed with the quality of the furniture and the delivery service. I had to replace a night stand three times because of defects. The worse part of this is the delivery of the furniture. Delivery is never accurate with their delivery time and will keep changing throughout the day. One time, they tried to deliver at 10 p.m. at night. This is has been a very bad experience and I will never, ever buy furniture from Macy’s again.

Macys isn’t what it use to be. The materials in a lot of their men’s clothing has gotten cheaper, and the staff is pushy and stupid. I walked in seeking some anti rides cream to hold the aging process back. I was looking in the men’s fragrance department and a little twenty something associate had to make his presence known. He marches me over to Clarins and drills me on what I want. I said I had a few questions and then got the hand off. When I asked the female Clarins associate the difference between Origins and Clarins anti rides she said Clarins is organic. HUH? Um ok. So I rephrase and she still can’t answer. She then says if you don’t like it you can return it. It doesn’t boost my confidence in the product. As I leave I notice the men’s department is a mess. As I was walking out one of the sales reps was looking at themselves grooming in the mirror in the shoe department Store is messy. Now I know why I usually shop Nordstrom and Nordstrom rack.

Patricia at the cologne and perfume section was extremely nice, helpful, and talked me into getting a Macy’s card while there lol. She answered a lot of the questions I had about the store, explained things in detail, and made it a pleasant experience there.
While in the men’s department, I was helped by Lester who was also friendly and knowledgeable.
I didn’t realize it at the time, but I had dropped something just before leaving. One of the sales people near the starbucks in the men’s department let me know that I dropped a $ 5 bill and handed it to me. He didn’t have to tell me (I wouldn’t have realized it until I arrived home that it was gone), but he gave it back to me without hesitation. That’s class, and reflected positively to reinforce my overall good impression of the store and the people who work there.
Macy’s at the Biltmore may be a little pricey since it’s a mall store, but in my experience here the people here are honest, kind, and professional from start to finish, making it pleasant place to shop at and worth returning to.

Ah, Macy’s: the extremely overpriced clothing and department store that makes you realize how they can afford those parades every year. This location is really no different; the sales people treat you like shit if they think you’re too poor for their designer wear and will hover around you like flies to make sure you aren’t stealing.
On the other hand, I stopped by today and was pleased to see that 40% off mens wear was happening, and some prices were already discounted 25%, making a $ 45 bow tie now just $ 20.25 with tax. That’s a reasonable price for a brand name bow tie.

Annie at style and co is awesome. Went out of her way on a saturday night to call a store in another state to ship me an item! Above and beyond customer service!

This is my go to Macy’s when I am in the Phoenix/​Scottsdale area.
Why, you ask?
Because it has a great men’s department. Many times the men’s department at Macy’s feels like it was added on just because they needed to have a men’s department.
Not so, here.
First and foremost, the men’s department commands prime retail space on the main floor. Macy’s has figured out that it is not a good idea to try to lure the average male shopper to the back of the store where the men’s department is hidden in a corner or worse, to send them up to the third floor. Most men like to shop fast and with as little fuss as possible.
For most men, it’s a game of, where is the men’s department, where are the _​_​_​_​_​ (fill in the necessary blank) and then let’s skip the trying on part and go straight to finding the cash register so we can get out of the store ASAP. Total time: less than ten minutes.
At this Macy’s I have spent time actually perusing the selections. I have vacillated between Tommy Bahama, Lacoste and Polo Ralph Lauren. I have ventured into the shoe department only to have my senses attacked by the wonderful aroma of Starbucks. I have even bought clothes I didn’t even know I wanted.
All the while my wife is happily zipping around all the clothing choices on the second floor. I will never be able to outlast her, but after I have made my quick purchases I take my book and find a comfortable place to read while she finishes her retail extravaganza.

Now this Macy’s is worth the trip. I have been so disappointed in Macy’s recently, but this particular location makes up for all the others.
The ground level seems to be a huge men’s department, but I didn’t stay there, just passed through on my way to the second floor women’s department.
I was on the hunt for a pair of jeans and found the perfect pair for four bucks! Score! It was my lucky day. Only one pair on the sales rack and as luck would have it, my size. Levi’s regularly priced at $ 54 for how much? Yes, this must have been the mother of all sales.
Next trip, I’m skipping the Scottsdale mall location and shopping here!

There were only 2 salespeople working the Women’s Shoe department on a busy Sunday afternoon. Since no one can try on shoes unless a salesperson gives them the sizes they want, this took forever to get any service and try on any shoes. After waiting for so long, and they didn’t have my shoe size, I just left. Great selection, if only one could get some to try on!

Tom in the Macy’s men’s department was knowledgeable, courteous helpful, and kept us in budget during our men’s outfitting session today.
He’s worth your time, is a great male grooming and dressing coach and is excellent all around.
Our futures need a lot more Toms.

Macy’s always has great stuff, but standing in line for 15 – 20 min is a lot. Great selection, easy parking, great facility.

I’ve never been much of a Macy’s shopper but this Macy’s has made me change my opinion of Macy’s! I really like this location! The staff is so very friendly, they really go out of their way to help.
My favorite department is the makeup department. I visit the Impulse makeup section frequently. I love getting free make overs! I schedule my makeovers with Hannah. She is the best! She will help you look great for any occasion and teach you make up applying techniques while she beautifies you. Trust me, if you ever need too look great — -or just want to have fun and maybe learn something — -go see Hannah at Impulse!

I am all about working the system by combining coupons with sales, and from September to December my «Thanks for Sharing» rebate to get the very best deals at Macy’s. This Macy’s provided me some of the best deals I have obtained in a long time. How does a $ 94 Ralph Lauren blouse for $ 5 and change work for you?!
The store appeared very clean, well organized and had overflowing sales racks that contained a lot of quality pieces.
I had to make a effort to find a cash register that had a Macy’s employee manning it and there was a rather large area on the main floor under construction, thus the one star deduction.

***This seems like a perfectly okay Macy’s with a decent selection, but it is nothing special; service seems friendly***
This Macy’s is located in Biltmore Fashion Park, which has its own parking lot. Both pay self parking and valet parking are available.

I have a love/​hate relationship with department stores. I don’t like malls, in general. So this location has appealed to me in that it’s kind of a stand-​alone entity. You don’t have to walk through a bunch of stuff to get to it. The parking (depending on when you go) has on many occasions offered me rock star quality spots so that alone gives them an extra star in my book.
But yesterday, the unthinkable, the unimaginable happened.
As you may have noticed, due to the 110+ temps going on right now, we are fully planted in swimsuit season. I, call me weird if you want, am not a fan of shopping for swimsuits. I feel that every dessert, every chip, every carb you’ve ever eaten comes to haunt you during swimsuit season.
I marched into Macy’s (having another one of their screaming deal sales), grabbed 5 swimsuits (mentally prepared to leave the dressing room in tears) and lo and behold, I fell in love with two of them. TWO SWIMSUITS IN ONE DAY! Did you hear that?!? That was the sound of my ample tookus falling on the floor in shock. That sort of miracle only happens for the fit-​bodied or the blessed people who don’t care what they look like in a swimsuit. Not for the people like me. The people who know what it’s like to be continuously self-​conscious, when-​did-​I-​get-​backfat, I’m pretty sure that isn’t supposed to jiggle, why can’t I wear a wetsuit instead so I can cover this flubber… Macy’s pulled off a miracle yesterday. I left there feeling pretty damned sexy. That’s worth 2 more stars.
The final star is for the super sales they have for me whenever I show up. If you want a discount, all you have to do is ask. If you’re from out of town, tell the cashier and they usually have a discount for that too. Or maybe that star is for the great shoe selection. It’s not my favorite shoe store, but it’s definitely my favorite in my neighborhood.