Lion’s Den Plumbing LLC

Lion’s Den was assigned my plumbing issue (leaky toilet) through my home warrany. They arrived first thing Monday morning, quickly determined the issue, completed the repair and left the toilet in better shape then when they arrived. Thanks!

was called out as part of my home warranty. They insisted I call Adams Disaster and Restoration instead of fixing the issue. I had to call another plumbing company to fix the problem Lion’s Den did not want to complete the work per the home warranty. They just wanted the referral fee from Adams disaster company.

I had Greg from Lions Den plumbing help with 3 different issues at my house. He was very pleasant and helpful. I will always use them for plumbing needs.

This company gets it done right the first time!!! I had a toilet issue and I called for an appointment. Got the time I wanted and Greg from Lion’s Den was on time, knew what the problem was and went back to get the proper fittings all before 9:30 a. m!!!
This is the second time I’ve used Lion’s Den and both times I’ve been very impressed!!! You hear so much about lack of service and support, so it’s nice to be able to say Lion’s Den Plumbing get it done!!!
Thanks again for all your help!
Daisy A.

Five stars. They contacted me to set up a time (twice because I forgot!) and were able to come as soon as I was available. On time, great customer service, quick and efficient! Thanks so much!

Surprisingly Fantastic Service! Not only did they provide same-​day service, but they came at the promised time! Unheard of! The plumber, Greg, gave me a courtesy call ahead to let me know he was on his way! So helpful. Every interaction was professional AND respectful.
I would have given 5 stars, but we had to have them come out twice, for 2 different issues in their defense. It may be possible that the first guy could have assisted with the 2^nd issue a little more. Despite that weak possibility, we requested them the 2^nd time through our home warranty as we felt like we could trust them to do a great job with the assigned work order. My husband tells me the first guy did an amazingly over-​the-​top job beyond expectations. They did not disappoint on either occasion and I highly recommend their professional and timely services!

This company is terrible! First of all, they made us wait all weekend without hot water so they could supposedly get a part on Monday. They came on Monday only to tell us it would be 2 – 3 more days until they could fix it. When I expressed my concern about going another few days without hot water and having 3 children the technician began yelling at me and lecturing me about only needing running water. My children came out because they heard a man yelling at me in the garage. I have never been treated so disrespectfully. DO NOT USE THESE GUYS!!!

I just had a bad experience with lions den they just tried to pass the buck on fixing a blockage in my drain sewage as it was a warranty issue and they «don’t like dealing with smells so i felt that they were being misleading an just looking for work the could sell me out side my warranty, very bad experience would never recommend! Neil B

Lol, really??? I just read your response. The toilet that your guy worked on looks new to me. I have ZERO knowledge of plumbing. In NO WAY, would I think the toilet would make the flushing better but, THATS what your tech said. I didn’t even know about the holes around the rim.
Two months later, I paid for a camera service. Oops, big problems. Nothing at all to do with the toilet as YOUR GUY suggested.
Let’s recap;
I was there. You weren’t
I have nothing to gain by telling the truth here. ABSOLUTELY NOTHING! You have to bend the truth tremendously in order to not look like an incompetent contractor who is just lying. This is a guest bathroom and is seldom used, has a much newer toilet than main bathroom. If I was going for a toilet upgrade, I would choose the other room.

Lions Den Plumbing was recmmended by my Home Warranty to clear a clogged drain. Jody the tech called to tell me he could not clear the drain and would have to tear up the floor and wall to get to it. He said it would probably cost upwards of $ 900. He left without resolving anything and never called me back. I called Option One Plumbing and they came out and cleared the problem in 20 minutes at a cost of $ 100 total.

Lion’s Den Plumbing is probably a fine company — they have a lot of 5-​star reviews. I too met them through a Home Warranty referral. But scheduling with them has been unpleasant for a seemingly simple service call — replace an American Standard toilet tank. Maybe its too small potatoes to get their attention. I have had to call them 5 times after the initial service call and diagnosis to schedule the fix. To me that is sort of ridiculous — should it take a week to replace a toilet tank?

Was referred to Lion’s Den through my home warranty. They were prompt and worked to make sure everything was completed to my level of satisfaction. Mark the technician was awesome, friendly and informative.

Lion’s Den Plumbing was fantastic to work with. Our hot water heater needed replacement. Jody sent Alex, who came out same day with a brand new heater. Alex was professional, personable, and knowledgeable. Finished the job quickly, and cleaned up the area. We will definitely call them again for plumbing! Susan and Ben

I just had my water heater replaced by this company, they showed up on time, and got the job completed in a timely manor. The young man who installed the heater was very courteous and explained the home warranty process. I would use them again in the future if I ever have another plumbing issue

Thank you again Lion’s Den Plumbing for the fast service. We have used Lion’s Den a few times now and every time they have come to our house they have been nothing but professional, courteous and get the job done in a timely manner. I definitely will keep using them for all of my plumbing issues; and I definitely recommend them for yours.

Stay away — find someone competent
We had these guys work on our son’s home. The guy that showed up was not overly familiar with the concept of work and would call back to the shop saying «I did this for 30 minutes» when it was really about 5 minutes. Then he told my son that he needed to get a part for the toilet and would bring it when he came back and left one toilet incomplete. He also said he completed the gas connection for the dryer. Well the dryer did not work and we found that he had not connected it at all. He came back to complete that and then said «so what’s the deal with the toilet.» My son explained that he told them that he needed parts and he said «no we don’t need any parts.» The «best» was that we realized there was a gas leak from the dryer connection a few days after he left. We called the emergency service for the gas company and they came out and repaired it and explained that they had plumbed the gas line incorrectly. I won’t say that all of their plumbers are this bad (the owner may be fine), but the guy on our job will not be back to either of our homes.

Lion’s Den has done three jobs for me and every one has been exemplary. This company is a class act and really cares to address the problem correctly. They have gone above and beyond what a standard company would do every time. Owner Jody is personable and honest and a superior plumber. Most recently he went OUT OF HIS way to help correct a last minute problem and get my house so it could close escrow. Highly recommend!!!

I received a great service from LIons Den Plumbing. He was on time and he took care of our problem! He was very nice and knowledgeable. We wil definitely use him again.

In a serviced based industry where exemplary work is unfortunately the exception, I want to report I was the recipient of top-​notch service and a great experience during a recent plumbing service call. A morning inquiry in a non-​emergency situation resulted in an on-​time service call that very afternoon where both Alex and Jody were more than happy to answer my many questions while performing the job in a rapid and professional manner. More than willing to install an item I had purchased elsewhere, the work performed more than met my possibly unreasonably high standards and the fees charged were very reasonable.
Being in a service business myself for over 30+ years, I recognize and appreciate the efforts of Lion’s Den and happily report that great Service is alive and well within their operation. Congratulations and thank you!

Lions Den Plumbing is impressive. I have used this guy four times and he has done great work for a reasonable price each time. He shows up to the job on time, is professional, and is trustworthy. What I like most about him is that he does not try to sell me on anything. He gives me the options, provides advice, and lets me make the decisions based on what I need or want. FYI. At my house he installed a tank-​less water heater and fixed a backed up kitchen sink. At my rental house he fixed a water heater and fixed a toilet. The work that he did for me was solid. No problems have occurred after he left. Trust me on this one. Give him a call and give him a shot. You will be glad you did.