Ling and Louie’s Kitchen

If you order 3 courses make sure you tell them. Everything came out at once. I wait tables too. It’s called an appetizer for a reason. My second beer took awhile. P. S. I bartend too. The food is delicious. No complaints here. The manager seems very nice. :). Excellent happy hour!!.

Very disappointing! Tasteless food and mediocre service. We took a friend from out of town and sadly the food was awful. Not recommended.

Hellooo to one of my new favorite happy hour places!
I came here with my sister the other day because she said their happy hour was amazing. And boy was she right! I definitely wasn’t disappointed!
We ordered 4 different happy hour dishes and they all were sooooo delicious! Sliders, calamari, Mongolian flatbread and Asian Nachos
Sliders-​the meat was soooo tender and I think it was what made the burger tasty
Calamari-​I loved the sauce that it came with. It also came with some type of salad. Not sure what dressing was in that but it’s probably some of the best calamari I’ve ever had.
Mongolian flatbread-​Also VERY tender meat on it that made it amazing
Asian Nachos-​Now THIS was different. There was a variety of different ingredients on it and what was different was that it came on won tons. One word. YUMMY!
The only reason I’m not giving it a 5 star is because I haven’t gotten a chance to taste their regular menu which is something that I’d like to try next time I’m there. We had good service when we were there, however I have heard that it’s not always the best from time to time.
I seriously wish that this place was closer to my home because I would most likely be a regular here. =)

Went for early dinner on a Saturday. Service not very good with a virtually empty restaurant. For example, it took two requests for a beer. There was also a fly on our lettuce. Except for the tacos, the food was average at best. Pei Wei is better. We will not be returning.

I have eaten at the Scottsdale location before, but a long time ago. People say they are very different from each other, hmm I dunno? Don’t care though.
This one is great. They have an awesome happy hour. Half priced aps and drinks. Their flat bread pizzas are very good. Their calamari is some of the best I have ever had. Sweet spicy sauce on them and crispy. You must try! The sliders are really good too.
The only weird part is the bathroom in down stairs, which is a bit of a hike, but not a huge deal.
I see they also have a large private dining room, possible spot for my rehearsal dinner maybe??? hmmm!
I am a fan!

Love this place — great vibe, great service — solid every time I go in.
Keep it up guys :)

I had a decent meal here, nothing spectacular, but worthwhile. I ordered the General Ling chicken — a bit dry, but a nice flavor. The Sake Mule was tasty, but a little too much ice for the price.
The banana dessert thing was good.
It seems like a nice place to hang out, maybe do happy hour. I’d try a different meal next time, but I do like the place, so I’ll be back.

Love the location of this place! I went to happy hour yesterday with some friends before going to watch Jaws during the movie in the park which I’ve somehow managed to avoid going to for some odd reason even though the Biltmore Fashion Park is literally down the street (Pretty sure I’ve mentioned this before!).
The ambiance is nice and the staff was really friendly; I was greeted by at least two hostesses, a manager and some wait staff as soon as I had entered the building.
We sat at the outside portion of the bar and I was super happy about that as the weather was amazing and it wasn’t too crowded which was nice. The bartender was nice and attentive (I should probably get names more often so that I can give them the proper kudos).
I was pretty much only drinking but did manage to try the calamari and the crunchy crab sushi off of the happy hour and both were delicious! The calamari was prepared perfectly and wasn’t rubbery; it also came with a spicy dipping sauce. so yummy! And the crunchy crab? So damn good and tightly packed which is something that can be difficult for some sushi places to manage… I kept raving and I’m pretty sure I had more than my half of the portion.
Alas, as are most of my reasons for only giving 4 stars, I have to wait until I actually have dinner at Ling and Louie’s but yesterday was definitely a good start in that 5 star direction.

You want to know how to turn off a potential customer? Mess up, and then refuse to fix it.
Stopped in during happy hour and ordered some appetizers to go. Was told they would be half-​off, and wasn’t told otherwise until later when we tried to pay for the order. Apparently the half-​off appetizers during happy hour are only for dine-​in orders, despite nothing on the menu stating such and the hostess implicitly saying they would be discounted. The hostess apologized for the mistake, but neither she nor the manager with her made any effort to address the problem and price the food as they said it would be priced. Lazy, inept, and stupid, because we left without our order and will not be returning again.

Meh. The location and the venue is great, but the food is only okay. I liked the drinks, though! CREATIVE!

After a recent visit to Ling & Louie’s Asian Bar & Grill (
) in Scottsdale, which was incredibly lackluster, we decided to give this new L&L concept a fair shot at redeeming the family name after hearing some great things about this new Biltmore spot.
Allow me to lay the groundwork, if you will, with a rundown of our first experience– certainly not meant to detract from the review being given to L&L Phoenix…
Their Scottsdale location left us wanting to go back to Pei Wei and never return… we were greeted by the bartender promptly, a hostess appeared next to seat us with little delay, and our server approached quickly with menus and offering drinks… all pretty good… and that’s where it ended. The server was probably a nice guy– to his friends and maybe his co-​workers– but had that attitude an employee can get when they would rather be somewhere else doing whatever else they thought was better than making money and taking pride in his professionalism. Was he courteous? Mostly. Was he quick? Well… yeah… too quick… and distracted… and hurried. Oh well, everyone has an off day, so I digress.
Finishing this up to move on to the well-​deserved kudos, L&L Scottsdale’s food, when it arrived (quickly enough), only served to further taint the experience we had… My dish was bland and unexciting, especially for a dish like Kung Pao, which should be spicy, savory, and leave you with a satisfying sting with each bite… KUNG POW! Sadly, even with my non-​meat eating swap of pineapple and mango for the standard chicken, this was a Kung Pass :(My girlfriend’s meal was no more exciting, having ordered the Evil Jungle Princess dish, she was left wondering if she had instead been served Glinda the Good Witch’s Bland Chicken and Rice (Wait… there was chicken in there? Perhaps the Evil Princess ate it all before service?)
So, here we are today in Phoenix, appetites ready and palates cleansed…
We enjoyed a couple of frozen Happy Hour margaritas and opened our dinner with the fabulous Margarita Flatbread appetizer, also on Happy Hour… Very nicely done AND each for just $ 5? That just improved the taste! Shortly after, but not too soon and not too late, our main dishes arrived– I read another review which stated the portion sizes were «smaller than typical»??? Hardly the case, perhaps they were used to buffets?
My girlfriend chose to give the Evil Jungle Princess another shot… I think she may have a secret attachment to the name that touches her… silly girl… anyway, throughout her entire meal, she could not stop glowing about the vast and wonderful difference in the incredibly improved flavors of the dish– moreover, she was totally impressed with the sheer amount of chicken that was in this preparation, commenting on how nearly every bite she took, up to the very last, did not lack for that tasty chicken.
I, on the other hand, elected to forgo my usual Kung Pao plate and went with the Veggie Tacos– unique to the Phoenix L&L (likely due to its Black Chile Grill background)… What I received was three delicious mini-​tacos served on tasty flour (my choice) tortillas, a bowl of borracho beans and a helping of sticky rice (NOTE: The regular sticky rice is made with chicken stock, so is not vegetarian friendly… thank you Manager for relating that to me before it was too late).
Before we ended our visit, we took a little tour of the building, courtesy of the Manager, when we inquired about their facilities in regard to booking parties and special events… and WOW… what a great place where one could host a fantastic meeting or soirée, with a lower-​level banquet room with a 70+ person capacity and complete with upscale furnishings, total A/​V setup, elevator service, remote bar top, and full-​catering offered!
Reputation redeemed! While the Biltmore area has some great choices for dining and happy hours, I’d say that despite what a few other reviewers may want to lead you to believe, despite being part of a «national chain», Ling & Louie’s Kitchen Phoenix is a go-​to destination nestled within a crowd of other foxy places in the Biltmore ;)
P. S. For those who call Ling & Louie’s Kitchen «Asian Fusion», well, that was your first mistake and where you probably biased your tastebuds… Guests slapped that label on the «menu»… Founders McDermott and Merritt call it «Asian inspired cuisine and American comfort food»… Fusion not included ;)

I wanted to like this place. The service is great, simply put. The female bartender is friendly and will remember you if you go back. The rest of the team is friendly and prompt.
The food on the other hand, not very good. The sushi is the only good thing on the menu (a great deal during happy hour). It has a weird menu. Ling and Louie’s fancies themselves an Asian Fusion restaurant but they have a burger and tacos on the menu; huh? I know the old location used to be Black Chile, but really? The food itself is very sub par. It is very greasy and tastes as if it was microwaved in the back as opposed to freshly cooked.
Simply put, the only reason why this establishment is not getting 5 stars is because the food is terrible (except for the sushi). Other than that, the service here is amazing!

Unilocal doesn’t lie! I was pretty apprehensive about trying this place due to the reviews below, but I had received a $ 20 discount coupon in the mail which pretty much equaled out to a free dinner for my husband and I. I went in with an open mind and tried to put the bad reviews aside.
The menu seems to be a mix of Asian and Mexican, due to my lactose issue we decided to go with two Asian dishes of pad Thai and Mongolian beef. We put in our order, and I swear about 6 minutes later our food was out. This is not necessarily a bad thing, but just struck me as odd. Are the dishes made to order? If so, how could they be cooked so fast, and it’s not like we were the only patrons in the place, the restaurant was somewhat busy when we were there. Anyway, this didn’t affect the taste of our food.
As for the food; portion size was on the smaller size compared to other Asian restaurants I’ve been to. Both dishes had decent flavor but the sauce was just really sugary, it would’ve been much better if they just dialed back the sweetness. After finishing our dishes it was decided that while the meal wasn’t bad per se, it just wasn’t a good value. It pretty much tasted like Pei Wei, and I could get both dishes at Pei Wei for half the price with bigger portions. Or if I wanted to real thing, I would just go to Wild Thaiger or Szechuan Palace. I would probably only return again if I had another $ 20 coupon.

I am torn about this review. The server took 15 minutes to come to our table to take drink order. But, the food came SO fast. Actually the food came before our water came!
I had the salmon salad. The salmon was maybe the best I have ever had, however the salad was drowning in dressing which ruined it.
My husband ordered the Lo Mein which was heavily seasoned with lemon. Overall, it was a disappointing meal for both of us.
I heard they have a great Happy Hour so I may try Ling and Louie’s again, but it wouldn’t be my idea.

I’ve been to other Ling and Louie’s and I was confused by the Biltmore L&L. The menu had vestiges of the former restaurants menu, fish tacos, guacamole, hamburgers. I came for the Asian food. Eatmate ordered the fish tacos and I ordered a noodle dish with shrimp. Disappointment arrived quickly in the form of the portion size. A very small bowl and only half full, flavorful, but the mood was set .
Server, to his credit, reported my remarks to his manager who offered a new dish. I came for noodles so that was that. Fish tacos… they were OK according to eatmate, just not great.
I appreciated the attentive service, although the wait staff was too aggressive, coming by every 5 minutes asking to remove my plates. Banana egg roll. Well that gets 4 stars. Will I be back to this L & L? Too many good choices at the Biltmore to give it a second try. Scottsdale L&L I love. What happened here???

Calamri were very chewy. sauces were good, but that’s about it.

We tried Ling and Louie’s for their half priced «Happy Hour» appetizers. When we arrived the bar was full with only one open table. The four of us were promptly greeted by Jennifer — our very friendly server — who took great care of us. She garnered our beverages with great speed and helped us with our menu selections. We ordered the Calamari, Spicy Tuna Roll, Sliders and Pizza. All items were cooked properly, served hot, and were full of flavor. Since this was our first visit to a Ling and Louie’s we have only this venue to compare.
The manager David and our server Jennifer did a great job of explaining the differences between the Ling and Louie’s located in the Biltmore Fashion Park and the others. I think Ling and Louie’s patrons may want to try this location with an open mind and taste buds.
Ling and Louie’s Restrooms are very clean! From our many years of restaurant experience, we always remind our friends to check the restrooms before they order. The cleanliness and working order of a restaurants restroom will be mirrored in the kitchen. If the management does not care to keep the restrooms sparkling. Do not eat there!

My grandma and I stumbled in here for lunch while running errands and it was our first time.
We were definitely turned off a bit by the menu as it made us feel like we were at Cheesecake Factory where there were numerous types of cuisines and no direction. If it is supposed to be Asian fusion, it should be innovative and have only Chinese inspired food. It seems strange to have so many different types of food together such as guacamole and lettuce wraps, orange chicken and flat-​bread, and etc. I know it’s an ideal setting to go when you go with a big group and everyone is picky about certain things, but there is ALWAYS something on the menu for those picky eaters so do not worry about what they would order, but refocus your menu like the reviewer mentioned on the other Unilocal.
As I know we critiqued having weird combinations on the menu, we decided to try the Margarita flat-​bread and the Evil Jungle Princess rice dish with shrimp. While we are waiting for our food, our waiter brings us BOTH hot tea and I did NOT order a hot tea, but he disappeared for awhile so I couldn’t tell him that I only wanted iced water. I decided to have hot tea because we did not have our waters yet. Finally he came back and we told him about the waters and he took our food order. The funny thing is we asked him for his opinions and like the one reviewer said, they do not know the menu very well to explain or even offer some favorites!
The reason behind this bad review is because of the actual food. We thought we would get the flat-​bread first, but it came with the rice dish as well. We did not make a big deal and decided to eat both at the same time. The flat-​bread had so much balsamic vinegar that it was hard to taste the tomatoes and the cheese. It was inedible. The shrimp in the Evil Jungle rice dish was disgusting. It tasted like imitation crab, but with shrimp. It did NOT taste like shrimp at all. My grandma and I literally lost our appetites. The rice itself had potential, but did not have much vegetables like the menu described. There were only four pieces of shrimp but we each did not finish our first shrimp because it was tasteless and NOT shrimp.
I really hope they listen to all of our reviews and change it and actually get their food FRESH and not frozen seafood or whatever that shrimp was!

If you are expecting the same food you would get at a traditional «Ling & Louie’s», proceed with caution.
My family and I are huge Ling & Louie’s lovers and this new concept does not compare to the traditional place. If Ling relied on this new concept location to make her Long Life Soup famous, Ling would be waiting one long life for that to happen. It was as if I was eating a bowl of soy sauce with rice floating in it. Super salty.
Overall the menu is slightly different, but the food quality and great taste isn’t there.
The owner of this new concept owned Black Chile which was the spot Ling’s took over. The food quality at Black Chile was lacking and it appears the owners brought it to Ling’s. So unfortunate.

Fannnnnntastic!
Formerly, Black Chile Mexican Grille, Ling & Louie’s Kitchen is wonderful! Came here on a business holiday lunch and we simply had to sample everything! We got the chicken skewers that came very well prepared with yummy dipping sauce too. We also got a sushi roll which was good but nothing too exciting, your basic sushi roll. Also got the steak tip and blue cheese sliders, and yeah, they were as amazing as they sound. The buns were like sweet table rolls and really melted in your mouth. The extra bacon and BBQ was the perfect touch of sweet and saucy. Finally, we order the lettuce wraps too. My boss said they were a tad satly for her but I thought the lettuce really complimented the spicey chicken and sauce.
For lunch I orded the carne asada taco on flour shells. Wam, bam, thank you maam. They were fabulous. The shells were so soft and chewy and tiny. Freaking adorable. The pico add these awesome kick that went well with the meet. I wish there’d been more avadcado on each one but they were so tasty it didn’t matter.
The entire table truly enjoyed each other their meals and of course, the staff and management were so kind and friendly to us.
Go here!