Krasiva Windows & Doors

After being prompted by a random street walker, I agreed to have someone come out to give an estimate for windows as I was in the market anyways. After several calls to make sure that BOTH my wife and I were going to be there, we established a date and time for the estimate. Initially I was told that we both needed to be there to ensure that no decisions were made without the significant other also liking the product etc. Right.
On the date of the estimate two guys showed up: Trainer/​Salesman and trainee. First, the trainer totally removed himself from group conversations to face directly and speak to the trainee. Way too much «on the job training». Aren’t you here to waste MY time? Secondly, the reason why the company was so in need of my wife to be there is so that the trainer/​salesman could use his «used car salesman» techniques on her. During our consult, this guy started explaining how complicated a job like this is as he listed the countless tools by name to my wife. It was absolutely aparant to both my wife and I that the salesman was attempting to quickly overwhelm my wife with information. However, she knows the difference between single pane and double pane and a cat claw and crowbar… because the salesman made no attempt to explain the difference or what the tools were for or why we would need to reframe… his only effort was in creating an atmosphere of uncertainty… then lets make a deal.
Originally, we allowed the consult because over the phone we were told we lived in a new area where the company could use some homes as marketing tools with a significant discount given to us. After waiting for the salesman to deliver his pitch (and train his trainee) I asked about the deal because he certainly was not going to bring it up. Alas, in order to be part of the deal we would need to spend a bit longer discussing types of windows and, and, and, and… ever sat through a timeshare presentation to get that gift card or «free trip»? Well, this was that only with less information given, no products shown, no measurements taken, and the tactics of a «used car salesman». No offense to used car salesman… you can at least see the product they have to offer.
I have no doubt they have excellent windows and do fine work based on the info from their website. I just expect more from the person sent by the company I am supposed to make a deal with when spending 10 – 20,000 $.

My experience with Krasiva windows and doors was amazingly good. I was educated on the quality of the windows they sold and treated to expert installation. They are lovely. They changed the look of my older house for the better. They work well and they are quiet and even keep my rooms a little cleaner!
It’s always a worry to have new technology installed in your old house. You hope it doesn’t open a «whole can of worms.» I’m also picky about service. Krasiva exceeded my expectations.

Krasiva Windows & Doors installed 21 new windows and 5 new doors in our home, the work was all done in a professional manner and completed on time. All our concerns and questions were handled by Julie or the owner Greg. Each day a crew of six came to our home and worked as a team, 2 workers would remove the old window, 2 workers would come behind them and install the new window, the final 2 would follow and clean up. Everyday the only way you would know any work was done was the new window. Wayne and his crew cleaned everyday and left nothing, they completed 20 windows in 2 ½ days, widow 21 was a little more difficult. Krasiva’s crew had to deal with a broken garden window, not something they normally replace, but they took care of the window and it is beautiful. After all the work was completed I called Jack, the recommended painter for the doors, he is also very professional and neat, when he came he matched paint and repainted the replacement stucco around the garden window, at no cost, all payed for by Krasiva Windows. The process was easy, clean and we are very happy with all of the work done. The new windows have reduced noise from outside and look great. I would highly recommend Krasiva Window and Doors. Greg, the owner, is hands on and checks the progress of the work. We haven’t been through a summer yet with our new windows but know our energy cost will show a savings.
Great Company couldn’t be happier!
Walter A.

Krasiva Windows & Doors installed new sliding glass doors in our home. We have been delighted with the results. The doors were clearly of high quality, the installer was meticulous in his installation, and the Company aggressively followed up to get us exactly the door handles that we had ordered. We were hoping for some sound reduction from the jets overhead, but not terribly optimistic about how that would work out. In fact, there was a very significant reduction in noise after the new doors were installed. The sound of the jets — which had previously forced us to suspend watching TV shows — turned in minor background noise that is easily disregarded.

I just bought a new rental property and had these guys renovate the house. They are affordable and amazing. The whole process was very easy and highly recommend them.

I’m sorry Julie but you cannot tell me that your rep tried to enter our home uninvited just to return the credit card information. If someone cancels your service you either file the information away for back logging or get rid of it all together… don’t show up at their home and look through windows, try to enter the home when no one has responded and then sit out front of the house in your truck. When he was finally asked why he was there by a family friend that my mom called to come by because of how unsettling the experience was your rep flat out said he wanted to know why we canceled because he thought he had done a good job pitching things to us. No matter how you want to justify the things your rep did, it was wrong. I stick to my original review.

In 2009 I had 2 windows and my front door replaced by Krasiva. I have been very happy with the work and the product they sold me. I had thought I was paying a lot for the windows until I spoke to my neighbor about a window he simply had new glass installed in. Now I know I got a great deal and the windows are very energy efficient. when there was a problem with first window installed (wrong size), the owner personnally came over to check things out and make things right.