Kmart

Went here to pick up and online Sears order. Waited 25 minutes at the service desk. There were no check-​out lanes open. Never was waited on while the service desk person took customers out of order. Left and called the store to cancel the order but the Kmart person said I had to do it online. Went online to cancel and got the message to go to the store to cancel. Finally got an online «chat» person and convinced them to finally cancel the order. What a SAD & hopeless outfit. I may shop there again — NOT (unless pig’s fly). Yo Unilocal people — Why isn’t there a zero star rating?

OMG I hate this place. From the moment I parked, I was terrified my car was going to get broken into or I was going to get mugged in the parking lot. But I was on a mission to find something so my cousin and I pushed on and went into the store. The store which hasn’t changed since I was a small child. The same dirty old tile and same old dirty everything. We walked around and found none of the christmas decorations that I use to see years ago. I ended up walking away and getting my christman décor at Target with a better selection.
But before I left I wanted to stop by and check out their necklaces. In the past I have always been able to get super cheap and very thin chains for my tiny and delicate pendant. My cousin and I walked towards the counter where the sales associate literally walked away and ignored us. We walked around until I found what I wanted and we proceeded to stand there for 10 more minutes before I decided to ask the sales associate if I would be able to look at something. Of course I had to repeatedly say, excuse me, excuse me over and over again to get her attention in the first place. Then once I got her attention she took her sweet time before saying anything to me. When she finally did it was to ask what I wanted. I repeated, can I please see something in the display case? She walked over annoyed that I would dare disturb her from whatever she was doing in the makeup section. When I finally got her to pull the necklaces out, they were insanely overpriced. I didn’t think this was possible as I had purchased many from there that were very reasonable in price. When I asked her if it was correct she refused to check. It didn’t get better from there, she proceeded to turn into an idiot. I was trying to ask questions of her and she would provide answers to questions I didn’t ask and act annoyed. My cousin and I didn’t know how to react to her attitude and unusual answers so we called it a day and left. After all of that I know I am forever done with that store and will never return again. It is a trashy store where only trash go to shop. And if you’re going there for their «affordable prices», I’m sure you can do better at walmart. Don’t waste your time in this dump.

Worst customer service I have ever seen on a departmental store. I had to pick up an online order and they put me to wait 1 hr. Online pick up you better be ready for long delays. And now finally I got a comforter with a different color than ordered Gross !!!

wow, people are really down on the ol’ kmart. maybe it’s because the store is on my way home every day that i stop in there frequently to see what’s on sale, and have found some great deals. it isn’t in the expensive part of town, and there may be some interesting people in or around, but they do have a great after christmas selection. today i called to see if they sell a certain eureka vacuum, which they don’t but the woman who answered was very pleasant, and the gentleman on the floor that checked for me was very nice, apologetic that they don’t carry that particular model, and didn’t sound put out at all that he had to go check. it’s not the best store in town, but certainly not the worst. don’t go there if you’re in a hurry to get in and out, they don’t call another cashier if there’s more than three people in line.

This place is a joke. Period. Dont ever ever buy anything from this place. Got one word for all of you. AMAZON.

I received a gift card for Christmas and ended up here. After reading the reviews I told my husband to expect the worst.
Upon entering a woman was screaming death threats to a manager that was kicking her out the store. Clearly it looked to me that the woman was on drugs. My husband held my hand, we took a deep breathe and continued to make our way in trying to figure out how to spend $ 100 there. We walked around a store full of empty shelves.
We decided to just use the gift card on line.

Half the lights don’t work. Registers freeze up constantly. Floor and ceiling look like they have been rode hard and hung up wet. I only shop here when I’m extremely desperate or I’m feeling really really nostalgic. If you have other options in time, go somewhere else.

This store was great. Very clean, well stocked and helpful friendly employees. I would recommend going to this store for nice merchandise at good prices.

By far one of the worst shopping experiences I’ve ever had. It’s ghetto and the service is incredibly horrible. I’m never going there again. I was there for 45 minutes just to walk out with nothing due to lack of lines being open and the horrible staff. I highly recommend that you never go here unless you want to get frustrated.

This Kmart is huge «old school» huge. I normally shop at the Kmart on Greenway in Phoenix but due to circumstances we stopped at this one. This location was clean enough for a Kmart and the employees were nice but they were very low on stock. It was fairly busy which is nice to see as I remember my mom taking us kids to Kmart back in the day for clothing needs etc.

I will never go back– the staff is truly ghetto and rude. I needed help and te lady started to help me then helped someone else and I’m waiting and someone else comes to help me and tells me I need to wait in the long line on the other side of me– I said the lady was just helping me. I am frustrate at the lack of customer service!!! It was an associate and a manager helping me too!