Jimmy John’s

Screw this location. I like Jimmy John’s, and this location used to be good, but not anymore. Delivery takes up to an hour and I live less than 5 minutes away. Once waited an hour for the wrong sandwich, so I had to drive out and get the correct sandwich anyway. The bread is hard as a rock more than 50% of the time and the staff is usually not very personable. I give up.

Been to other jimmy johns and had great experience but this location sucks. Took a family friend who was a first timer and she was very disappointed. The staff was rude and she did not get a complete sandwich. I took the sandwich to the manager who was young and he called his manager David who stated nothing can be done for her as she ate some of the sandwich. I just wanted them to put tuna on the other half of the sandwich but they said they could not do nothing for her. I will not be returning to jimmy johns due to the way they treat seniors and being rude and disrespectful. The manager David did tell his manager to tell me I can complain on the website. I can call the gm Austin but have a feeling I will get the same disrespect. What a disappointment. Not a way to treat people especially seniors.

I do not recommend this place. Ordered a veggie (#6). The bread was as hard as a rock, had a rubbery texture, and no flavor. It was basically a mayo sandwich with a couple of tomato and cucumber slices. Jimmy Johns — we stand for bland. Yuck. I tossed it in the trash after spitting out the first unfortunate bite. Did I mention that I don’t recommend this place?

I frequent Jimmy john’s often and always love their sandwiches. After raving about this place to my mom, she finally said she wanted to try it out.
At all the other locations I’ve been to, the staff has been extremely friendly. This was not the case at this location. A young man took our order and then went on to make our sandwiches. A girl came up to the register where we were ready to pay, totally ignored us and proceeded to take someone else’s order and payment while we were standing right in front of her.
After telling her we still needed to pay, she rolled her eyes and went on to take our payment, all the while making inappropriate jokes about strippers to her coworkers. Completely unprofessional.
Once we got home we found the bread on our sandwiches to be rock hard and totally inedible.
After having such great service at the other Jimmy john’s, I’m really disappointed in the service at this location.

I like Jimmy Johns, and have for over 20 years (growing up in the midwest). But this location is terrible! I work nearby and we order sandwiches 2 – 3 times a week, and more often than not they screw something up. Today I ordered a beach club with no tomato or cucumber add bacon, and got a beach club with extra tomato, no mayo and no guacamole. on top of that they charged $ 2.50 for bacon. I am fine paying for extras, but $ 2.50 seems high for bacon, especially if they leave off guacamole! If this were the first time it happened I would let it slide, but it is literally over 50% of the time my order is wrong. With the amount of restaurants around, and the mediocrity of jimmy johns I have decided I will not order from this location.

I was overall please with the service and food! Fast delivery and the sandwiches were great! Only complaint is that I ordered a diet coke and there was so much ice that I took a sip and it was gone. I was expecting more than a shot of soda with my meal. But my kids really liked how big the pickles were!

The deli meats aren’t the best, so the two or three times I end up here are usually out of desperation or I’m just tired of walking out of other places. The bread is good and I always stick to the veggie version. Nothing to write home about, but it’s a safe lunch choice and only 7 bucks for sandwich and chips. I actually had to sit and wait for my sandwich in empty place, which is a bit unusual, but it tasted the same in the end, just add sprouts and onion.

The worst Sub place ever! Yucky subs– how can anyone ever eat them.

I love Jimmy Johns subs and if you haven’t had one you should go but know that this one is the least «freaky fast» of any Jimmys I’ve been too (coast to coast).
They don’t do the subtle things that helps their speed and I am not sure why but it’s pretty isolated to this location.

Seriously the worst service I’ve ever received at a dining establishment. The cashier was high, I had to place my order three separate times before finally receiving my sandwich. When I did, the ingredients weren’t even kind of fresh, and the bread was stale.
Jimmy John’s has a great marketing team, but this location just doesn’t deliver on those expectations. I’m never coming back.

Fast and easy but don’t get me wrong the quality was great and it was so good! I got the vegetarian sub prob the best sub without meat I’ve ever had. There was a lot of customers inside and still they got done speedy fast. They live up to their name!

Im really disappointed in Jimmy Johns service. Their sandwiches are delicious but the night I called (Jan 11) the person answering the phone totally botched my order.
I called to place a delivery order and when I gave the address he read it back wrong to me so I made sure to give him the correct address. He read back the correct address and I figured everything was ok. At the end of the order I asked if they had jalapeños and he said «we have red peppers» So I asked for 2 sides. He then said «I can put them on the sandwich for you» and I said perfect just put them on the sandwich and if I don’t like them I can peel them off.
At the end I asked him what the approx delivery time was and he said 15 minutes. This place is about a mile away from where I was staying so I didn’t think it would be a problem.
after about 45 minutes of waiting I called and was told the driver was about 5 minutes away because he had other deliveries before me. 15 minutes later the driver calls and asks me for my address because he couldn’t find my location. 10 minutes after that the driver finally shows up and delivers our food. The driver was very apologetic and he showed me on the receipt that the person on the phone typed up the wrong address and sent him somewhere on the other side of town. It clearly wasn’t his fault.
an hour and 10 minutes to deliver 2 sandwiches is unacceptable!
To make things even worse, there were no red peppers on my sandwich!!!
Long story short, great sandwiches but bad service. Its not that difficult, get it together! What a joke…

This Jimmy John’s is always fast and has my sometimes complicated orders accurate. Thank you for the consistent service :-)

I have loved jimmy john’s for about 10 years now and consistently ordered from there in 3 different states that I’ve lived in. I work a couple blocks down and order from there about once a week. Average wait time is at least a half hour. They NEVER give me napkins. This is small. but very annoying. To top it off their sandwiches just aren’t what I’m used to from jimmy johns. The meat never tastes right. Anyways. I just ordered my last sub from there. It’s a sad day

Ordered Jimmy John’s for lunch. Man! They are not «freaky fast» like they used to be.
So, I sign for my food 35 minutes after placing my order, which is substantially longer than normal. I pick up the bag and can immediately tell my bag of chips is not in the sandwich bag.
Me: «There are supposed to be chips.»
Delivery guy: «They should be in there.»
*I open the bag and show him*
Me: «Nope, not in there.»
DG: «Do you want me to bring them back?»
Me: «Well, yeah.»
DG: «Okay, but it’s gonna be a while.»
An entire additional hour and the chips are finally delivered. Sadly this is not unusual and that’s why I rarely order from JJ’s. Oh, and it was a good thing I had my own straw because that was missing too.
I quit ordering from them because this happens so frequently to myself as well as my co-​workers. Makes me wonder if the owner of this particular JJ’s has them do this on purpose because they always ask if you want them to come back with chips. Of course you do, you paid for them.
And the fact that it took an additional hour is ridiculous. If you mess up an order it should be a priority to fix it quickly. This JJ’s is 1 mile from my work. That shouldn’t take an hour, especially on a Sunday when traffic is lighter.
For those that might wonder why I ordered from them again when I clearly have not been happy with service, it is only because it is a Sunday, I was working alone so I couldn’t leave to pick up food and all the places I normally order lunch from are closed on Sundays. Best believe I will be ordering pizza or making sure I bring a lunch with me in the future. I will not be ordering or entering any Jimmy Johns establishment again.

Road Trip Notable Nosh #7 (See Lists)
Although this is a chain, I’ve never been to a Jimmy John’s before, and have to say, I much prefer it to our other on-​the-​road staple Subway.
In many parts of France and Belgium, they serve the most amazing sandwiches on thin, foot long baguettes, with freshly baked bread and quality, not overflowing ingredients… at rest stops and train stations!
This place reminded me of those sandwiches. We got the Italian «sub» and a tuna salad with cucumbers.
The tuna sandwich was amazing. I don’t know if it was the dressing for the fish, the fresh, thinly sliced cucumbers, or the chewy dense bread.
We also got gourmet BBQ chips and salt and vinegar chips. The crunch paired nicely with the flavorful bites of sandwich.
For a quick lunch, I am definitely on the look-​out for this chain near our new home in LA!

This is the quintessential fast food restaurant. Fast, efficient, clean, and appealing. Their sandwiches are quite different from for example Subway’s. Their prices I think are higher. I always have their «Unwich» which is their protein-​style sandwich without a bun.

I have such a love/​hate with this place! I ordered for delivery, to the tune of once a week, during really busy times at work. The sandwiches are always yummy and I always have the same turkey sandwich, with the sporadic roast beef here and there. I rarely eat bread but enjoy the rolls JJ’s uses. The ingredients are fresh and the prices are reasonable when you factor in the convenience factor.
So here’s where the not-​so-​thrilled part comes in: I have rarely gotten the right order when ordering online. I got into the habit of checking the order WHILE the delivery person was still in the lobby. Things got better after I chatted with the manager once or twice and he kindly refunded my money.
I now call in my order for pick up, and have discovered that the noise levels are so bad that the employee on the phone often cannot hear what I am saying. Another opportunity for error that can be easily contracted
The 3 stars is because of the slipups in service. I suspect more stars can be easily earned by noise dampening and fewer mistakes. I know I would order more of these yummy treats!

Third strike! You’re OUT! Don’t allow someone to add items to the sandwich online if nobody cares enough to actually do it. Add onion and cut in half. I know… I know… why bother. Good thing I only had to wait 30 – 40 minutes (twice now in three days) for delivery. Seems like the sandwich makers are freaky fast (not reading orders) and delivery… well not so much.

Ordered a couple sandwiches at 12:17, they didn’t arrive until 1:10. Sandwiches so fast you’ll freak? No. I was freaking because my time was wasted and I didn’t get to eat before having to clock back in from lunch. But hey, they got paid right? That’s all that matters right?
Bottom line, something that takes less that a minute to make and delivering it less than two miles away shouldn’t take close to an hour. The sandwiches are par at best to boot so it’s not like you’re waiting on fine dining. A monkey could run and operate one of these business with the help of an accountant.
Get it together Chim Chim so you can retain any lingering customers, besides me, that you can.