Jimmy & Joe’s Pizzeria

This was the worst place I’ve ever visited for customer service. I asked the lady if I could get a salad with no cheese or meat and she stated «we are a pizzeria, we can do no cheese but can’t do no meat». This salad wasn’t for me, I wanted pizza and she kept repeating «this is a pizzeria». I understand you are a pizzeria but you also make and sell salads. I will never go to this place again just because of the customer service and will never recommend this to anyone. The sad thing is I believe the person taking my order was the owner.

They screwed up our delivery and the only way to get the correct order was to come in to the store. They said that new people messed up the order… Not a good excuse. Pizza boxes saturated with grease… very gross. Also delivered to us in the past, but most recent delivery said they won’t anymore. Pretty piss-​poor service… look for other options.

I give the pizza 4 stars, but the service was a –2 so the overall rating is just 2 stars. We ordered pizza from here one week ago for the first time and that experience was great! The people on the phone were great and the delivery guy was as friendly as can be and was excited to have new customers. We just moved here from Minnesota and have been trying out local area pizza joints to find the one that could satisfy our taste buds. We were all set tonight to try out 2 more pizzas and were anticipating an enjoyable meal. Pizza arrives and the deliver guy starts out by saying «just for future referene, we don’t deliver to baseline» (we are 4.5 miles from their location). We were going to give the guy a $ 10 tip for a $ 30 dollar order, but decided to hold back $ 5. When we opened the boxes only one of the pizzas was what we ordered. I guess the gal on the phone fat-​fingered the second pizza and all we got was a cheese pizza. We called to report the error, but the gal on the other end said we got what we ordered, but if we wanted to bring the pizza in they would replace it (WHAT?). Who would do that, we ordered delivery because we did not WANT to drive out to get dinner. This gal also reiterated that they don’t deliver to baseline. We told her we got the message and told her we asked that question the first time we ordered a week ago and they told us they did. I guess we will take our business elsewhere. Sorry Jimmy & Joe’s, you lost a customer.

Great pizza and great wings ! I am happy to say that they also have a gluten free option! The atmosphere is super chill and the people who work here are very kind. One reason we stopped in is because I saw pictures of egees and I am a sucker for egees. They even ha the flavor of the month!

I’m impressed! A huge slice filled me up. Good pie! Can’t wait to try a calzone! Love the buffalo italian dressing.

Very disappointed with the service. The girl up front tells me she’s waiting for my wings after waiting 25 minutes, I went to check with her and she finally goes back to check and they never put the order in. You would think she would have checked when I first asked, but she was too lazy to do anything. My wife told me don’t go there because they have such horrible service and she quit going this May. I didn’t listen to her and I should have. This place is going to go down. There are better options in Ahwatukee: Nellos, Florencios, Zzeeks, to name a few. They care about their customer. I will never go back and I will never recommend anyone to go here.

Super yummy pizza! HUGE slices!
It’s a no frills kind of place but great food and friendly people. My kids loved that he got his own pizza slicer too. Lol

Went here for lunch with a group of co-​workers and was very appalled by the managers’ unwillingness to modify a simple salad to meet my diet needs. I was really at a loss at how dismissive the manager was and did not care one bit about a paying customer. I can tell you for sure that I will not be coming back here. That is really a shame as I prefer to support local businesses.

So I would just like to start off by stating that this business understands how to make their customers happy. I am now a loyal customer to Jimmy and Joe’s. And I am really thankful for how accommodating and understanding they were with my situation.
It began with their website. I live in the Ahwatukee area, and I see that another reviewer said that they do not offer online ordering for this area… at least this wasn’t true about a month ago when I tried ordering from Jimmy and Joe’s for the first time. I ordered two of their specialty pizzas and anticipated their arrival. The delivery guy came at exactly 45 minutes, was friendly and handed over my pizza. Once I sat down and opened the boxes, I realized that the pizzas that I received were not mine! I immediately called the Ahwatukee location I ordered from and the worker said she would call the delivery guy right away to let him know. About 5 minutes later, she calls me back and says that I was the only customer he delivered to. I assured her that this was a mistake because I did not order this (disgusting) pizza! She read off my receipt and I began to get pretty upset at this point because what she was listing off was not what was on the two specialty pizzas I was super excited to eat.
I started cussing saying how f$#@king disgusting the pizza looked, and I think she got the hint that I was not happy. I was hungry, tired and had just spent over $ 40 on two pizzas I could not eat! Hell yeah I was upset! The worker put me on hold for a few minutes while she told her manager the situation. The manager ended up apologizing for the incident and agreed to send out the delivery guy to pick up the wrong pizzas and to drop off the two pizzas I originally wanted, free of charge. At this point, I really did not care that I had to wait another 45 minutes for my pizza. I was ecstatic that the manager and the worker were so accommodating and really heard me. 45 minutes later, the same delivery guy came to my door, we exchanged pizzas and he apologized. In the end, the pizzas were TOTALLY WORTH IT. You have no idea how disappointed I was going to be if they were just «okay.» But they really held up to their name.
So the root of the problem? It turns out that their WEBSITE, at least for the Ahwatukee location, was at fault. What had happened was that because I CHANGED the SIZE of the pizzas (literally from a 14″ to a 16″), the website TOOK OFF all the ingredients that made up both of the separate specialty pizzas and added on RANDOM ingredients! So, without noticing these changes (because honestly, I’ve never experienced a website having a mind of its own), I accepted the payment and anticipated the pizza’s arrival… without knowing the hell I was about to endure.
I’m hoping that by sharing this particular experience, it can prevent a lot of hassle for other people. Also, I think people need to recognize how great their customer service is.
But for your future order, I suggest CALLING them. LOL.

My favorite pizza and wings in the valley. The serious slice with a half dozen wings is a lot of food for a great price. Service is fast on weekday lunches plus you can call ahead. The big Jimmy is great for parties… what can I say, it’s the best!

I wanted to try this place but they don’t offer online ordering for their ahwatukee location. I don’t want to talk to people. So I’m rating this 1 star only because of that. I’ll have to order Zzeeks again.

So, my opinion on this restaurant as a whole is that they are a good pizza place. Easily a 4-​star at the other locations. This location has issues, though.
First off, I witnessed the management of this place screaming at an employee through the call up window. Apparently she misjudged how load she was being. What she said to this poor employee was unprofessional and down right rude. That is a star off right there.
Second, the last few times I have been here, the pizza doe is still raw towards the crust. I was told they changed their dough and this is the root of the problem. I cannot confirm or deny this. To me, it seems like they run the oven too hot and blast the outside, but still have some raw dough in the back.
Today at lunch, I went to get a soda and the machine kept spitting out black flakes of something. Needless to say, I didn’t drink the soda.
This place has potential, but it seems like this location suffers from poor management. I also visit the location on Ray rd and have none of these issues.

I always get the #1 with pepperoni and a side a ranch. Fast, quick, and lovely customer service whenever we have gone in. You could never go wrong with that. FYI: They are serving Eegees here now, but it’s only the permanent flavors and not the flavor of the month.

This is my favorite place for a tasty slice of pizza. The joes sauce is to die for and the staff is always so friendly. It’s a great atmosphere and ever since they have started to serve eegees I give it even more taste value! SO GOOD! A Tucson favorite brought to Phoenix. Love Jimmy and Joes! I finish the slice every time and it leaves me satisfied.

Best pizza, I’ve ever had!!! The chicken pesto pizza was AMAZING!!!
We will definitely be back! So happy to have found this gem

We moved to some apartments nearby and found this gem. We truly love this pizza, the cheese tastes very fresh, the dough is thin but still fluffy, the toppings are truly delicious. We love their italian sausage!
Also their wings are delicious! We normally get their hot Bone-​in wings (I never get boneless). Those wings are meaty, big, amd the sauce is on point. Also their garlic or cheesy bread is soft in the middle and crunchy on the outside… Man my mouth is wathering.

Took my family here because I saw their A-​frame advertising Eegee’s. Oh man we love Eegee’s!
Anyway onto the food. I got a dozen wings with joe’s sauce, the wife got a slice of fancy cheese pizza and the kid got a regular cheese slice. The slices are huge! The family said the pizza was good. The wings we’re great. The wife and I especially liked joe’s sauce. We’ll be going back not just for the Eegee’s but for the food too.

I absolutely love jimmy & joe pizza. Lets just say papa johns, pizza hut, etc has nothing on them.
The prices are fairly cheap, the amount is crazy, and the taste is amazing!!!
I love their buffalo chicken pizza:)

The pizza is delicious and authentic. If you asked me to name a real pizza place that isn’t a massive chain in the AHWATUKEE area, I would say Jimmy & Joe’s! Not to mention that they’ve made a speciality pizza called «Healthy Choice» which is cheese less and full of amazing veggie toppings! Cherry on top? They were right on time. In fact, they beat their quoted time.

As someone that lived in the NYC area for many years my «bar» for good pizza is very high!
I found the pizza to be good. The slices are very large and the sausage was good Italian sausage.
I actually enjoyed their buffalo wings the most. Slightly crispy and not drowned in too much sauce. You have a choice of ranch or blue cheese dressing which isn’t always the case in AZ.