Jiffy Lube

Decent service, friendly enough staff, but way over priced for a basic oil change. There are plenty of other options out there at least 30−40% less, no Groupon for this place, I’d suggest going elsewhere for the money.

This is my first Unilocal review ever. It is sad to say, but I am was very frustrated that these three gentleman at Jiffy Lube would not take my business today. I went to this jiffy lube today and it was at 2:50 pm. They close at 4pm. There were no cars in the bay and they told me they wouldn’t be able to fit me in today. Very disheartening for I am a repeat customer here. I went to another jiffy lube and they took me and there were no issues and did a great job. In the past, I have been in the waiting room here and the gentleman that work at this jiffy live make comments about working on their own cars. I think that they chose to work on their cars during business hours, then take a paying customer. I am sure jiffy lube corporate would be frustrated with a this.

This was the fastest I ever had my oil change they clean my windows filled up my coolant put air in my tires and I was in and out I swear in less than 30 minutes

Went in for an oil change and found out there were some issues with the battery. Anthony and his team were amazing, they took time to do the research to find my battery was under warranty. There was more damage from the old battery then expected and Anthony took the time to provide any solution possible! It was really a great customer experience. In the end they gave me the straight up solution, unfortunately involved a dealer made piece, they were very honest. The attention that was paid really made me delighted. Will certainly return. Thank you!

One star because they lost our business. When we walked in, one employee was in the back screaming at another. After a few minutes, he came toward the counter without approaching it, continuing to chastise the guy in the back. He then turned to my fiancé, and was very rude. He acted like we were inconveniencing him. He then badmouthed our vehicle, saying it needs full synthetic and we got ripped off because the engineering in our model was crap. He never even came out to greet us, and tbh was a total dick.
I’m typing this from the lobby of Sun Devil Auto next door. They’ve been kind, and said it wasn’t the first time they heard this story. Very professional, even if their appointment times for changes are a pain in the ass compared to jiffy lube.

I should have know this was a bad location as soon as i walked in. Manager/​supervisor on duty had an attitude right off the bat. Wan’t driving car that i normally drive and he asked for type/​weight of oil i asked what he recommended… response was «we don’t tell customers what to put in cars» Was i wrong in expecting Oil Change experts in knowing /​recommending? so i figured i would go easy and say what is Manf. Recommendation… and i got «I am not sure» this is a 2009 Camry (pretty common)… So i suggested they go check and let me know… fortunately tech at desk took over from there and we figured it out and i was out in less than 20mins. HOWEVER the worst part was i had oil changed because i was going up North to Showlow next day to take my son to camp and on way up and back i noticed a knocking sound when i hit bump… so when i got back took to my mechanic and discovered that Jiffy Lube had filled my front tires to over 45psi!!! over inflated tires in July in AZ is NOT a good thing! Thanks for risking my son and my lives #&$^^*. I have avoided going into store to confront him as i am sure i will end up in a brawl! Bottom line stay clear of this place… when a supervisor is the main problem you know the place is bad news!

This was my second time at this location. The first time I don’t really remember, but I know I had been there before. Not remembering is usually a good thing. Probably had good service, didn’t think anything of it… BAM — that memory goes into cold storage.
This time however, oh I’ll remember.
Pull up and got out of car. My other half and I have a couple of cars. One nice, and then one a piece of crap. I was driving a piece of crap car — 2004 PT Cruiser with that wood paneling on the side. Ugly as shit, but we got it dirt cheap and for just running a lot of errands it works great and saves mileage on our better car. So maybe, this guy saw someone pulling up in a shitty car, maybe explaining why in the first 10 seconds I wanted to punch his fucking head in.
Lubetard: :“Hi, how can I help you today.“
Me: «Just need the oil changed, and filter. Also, my A/​C is getting a little weak. Is this something you can check?»
So far so good, right? Nothing that would turn me into a raging asshole. Plus, the only reason I asked about the A/​C was because they had the fucking huge sign on the front of their building saying that they CHECKED A/​C!!. But no, I was dealing with someone who clearly liked cars, but instead of getting really good at cars, and finding a specialty and working on cars and making big bucks… this guy was working at Jiffy Lube.
Lubetard: «Yeah, but we don’t do it for free.»
Yeah, but we don’t do it for free… really? What in your little oiled brain makes you think I expected it to be free?
Me: «Well, what DO YOU do for free?» I asked.
Lubetard: «What do you mean?»
Me: «Well, if you don’t check the A/​C for free, then you must do some things for free, otherwise why tell me you don’t check A/​C for free?»
He just stars at me, dumb, expressionless.
Me: «Do yourself a favor. If someone asks you if you offer a particular service, don’t let the first words coming out of your mouth be, ‘Yeah, but we don’t do it for free’. I kind of figured you don’t offer ANYTHING for free, so instead why don’t you just explain the services you do offer, and an indication of the price, or basically say anything BUT, «Yeah, but we don’t do it for free. Because now I’m pissed off and I didn’t need this shit because I’m already having a bad day»
Lubetard: «OK, well, just wait in the office and we’ll take a look.»
So, I walk to the office and by the time I get there and sit down and wait, I’m still a little pissed, but life too short to be fucked off by some lubetard at a Jiffy lube. But of course, it couldn’t end there. A few minutes later another guy comes in, and I knew he’s the guy that is going to ask me what type of oil, if I wanted my wipers changed, bla, bla, bla. No problem. So he calls out my name and I come up to the counter and he begins his routine that he does I’m sure 100 times a day.
Countertard: «What type of oil do you want?»
Me: «Nothing fancy, just some regular dino oil.»
Countertard: «We don’t have that.»
Me. «You only have synthetic oil?»
He just looks at me, confused. Then it occurs to me that he didn’t know what dino oil is so I explained, «Dino oil… regular olé oil, non-​synthetic.»
He looks at me, dead blank look on his face, as if I just ask him to name all the countries on the continent of Africa.
Countertard: «We have high mileage oil.»
It just went downhill from there. I was talking to an idiot.
So, I waited and to their credit they were done in NO TIME… almost made me wonder if they did anything at all. There was someone who appeared to be a manger, who had this bar code tattoo on the back of his head who came in while I was checking out because the countertard couldn’t figure out how to get my receipt to print out. He didn’t give me a very good look, but he had something written underneath his tatoo and i thought i saw the words, «Loose Fist Bottom», whatever that means…
Anyway, won’t be going back.

It’s Jiffy Lube people. They do basic auto maintenance. What set this place apart is the fact that it is right next to Sun Devil Auto which appears to get the lions share of customers.
Today this place was empty and I drove right up and I’ll be gone in 15 minutes for a oil change only.
If you are on the move and need that oil change, give them a try and you’ll get something critical done and save a bit of time too.
This location didn’t have complimentary popcorn and it is sorta small. But hey I like it!

The service was fast. Perhaps because they didn’t do everything they said they did. They said they «vacuumed the floors» of the vehicle and even marked it as complete in my recipes. The car wasn’t overly dirty, but CLEARLY no vaccum came close to the car at all! They were kinda pushy with the updates. They weren’t busy at all so I did get in and out. I just hope they actually changed my dang oil. I won’t be returning.

They’re so so so nice here, and they don’t give off scam vibes like a lot of mechanic places do. Anthony is super nice and polite and there was this main mechanic dude who was very informative. I’d come back for sure.

I got my oil changed and a battery replaced there yesterday. The service was fast, and friendly as always. The thing that stood out most was an employee named David that remembered my name from 8 months ago when I got my last oil change from them. That was pretty impressive.

Great service and fast. The Assistant Mngr Anthony took great care of my wife’s car and provided a great customer experience. He didn’t try to push things on me.

I can’t tell you how much of a great experience it was getting my oil changed here… they got my car in quickly and went over everything with, never pushing any service.
I had noticed my battery was weak and the manager brought that up and gave me the info needed to get it replaced because it was under warranty!
They completed the service super fast!
Very pleased and will definitely use this location again!

Since I was in a corporate vehicle they figured they could charge whatever they wanted without asking for driver approval! The card has a 200 max without calling corp so they just added stuff without asking me.

I came here on a Sunday and was expecting to have to wait all day to get my oil change. Thankfully this wasn’t the case.
I came in with a coupon– waited 15 minutes– and was on my way. They didn’t try to pressure me to get the expensive oil or sell me on getting additional (and costly) services which I appreciated.
I’ll be back.

I had five kids with me when I pulled in here. The place was clean, the guys were attentive to the kids safety and needs. I felt like I got the royal treatment! Curtious, friendly and professional. Adam, Anthony and Dave are the best! Oh! And it’s an automotive place-​not daycare! I’ll be sending my girlfriends here… customer service is worth a 5 star.

I don’t really remember why, but I got a good vibe coming here, even though it was just for an oil change at the time. They recommended that I change out my serpentine belt as it was showing cracks. I really appreciated that they alerted me to this issue in a way that was confidence-​inspiring, without a hard-​sell to replace it there. They brought my car around to the front of the building and overall seemed very professional and service-​oriented, which is sadly rare these days. Four stars, and I’ll be coming here for the ol’ oil change from now on.