Hooters

As an over the road truck driver, I have been to many Hooters over the years. I usually expect standard service, standard fare, and cute women. I’m not looking for anything special. This truly has to be the worst Hooters I’ve ever visited. They moved a wait to be seated sign onto the patio, when 10 tables are available.

Came into this place on 12÷20÷15 to catch the raiders vs packers game. Arrived in 3^rd quarter with 5 minutes left. It wasn’t a very packed night, Nicole was our server. We placed a drink order which took about 20 minutes to receive our drinks, when we asked the waitress she said cups were drying… When we got our drinks we placed an order, 2 wing orders and a burger, we also asked for a tv that Boone was using to be changed to a different channel (never happened), about 30 minutes later we spoke to the manager. He checked the computer and said our order was put in 8 minutes ago, and we were being impatient, not true, at this point there was under 4 minutes left in the 4^th quarter, we asked a customer next to us how long we had been there, he stated himself «about an hour». The manager refused to believe it and accused us of being drunk! We payed for our drinks, and walked next door to red lobster! Never returning to this hooters location again!

Terrible fuckin service! Terrible workers! Terrible manager! If I was corporate, I would fire every person and rehire people who can manage the business! Took 1 hour for food and still never got it. Long story short, got kicked out for telling the manager that he was wrong and his workers were wrong as well. Some people can’t handle the truth!

Unfortunately, last night I witnessed the manager or GM fire a new girl in front of the entire restaurant, look her up and down and LAUGH, and then tell her that they have more attractive waitresses than her and she can leave. In front of the entire restaurant. It was awful. I felt so bad for her. It makes me wonder how they treat their other waitresses. Just a damn shame. I will not be returning.

Alejandro you shouldn’t have to wait 26 minutes to get waited on let alone go get a managers attention because of it
Regardless if servers are new, there is no excuse and for that idiot that agreed it was bad service… blah blah
Really? Going to tell you servers were arguing over who’s table it is? Even so? Shouldn’t take 26 minutes to figure that out plus they dropped the ball! !!
Both managers need fired to include the selfish servers, they all are in the wrong business!
Perhaps a funeral home would be more fit for their profession

Can i give a no stars??? This place is horrible I went last Saturday with my family sat on the patio for 26 minutes with no one asking for drinks. We finally told a manger where are server replied and said «no one wants to take the table they are fighting for who takes it» seriously? I then told the manager «I will be writing a bad review on Unilocal» she replied «I know huh» worst worst worst service ever. ****update**** Contact the manager Brian told him about my situation and and compliant very respectful and understanding was advised some of the hooter girls were new so I understand I’ll be back to that hooters Thanks Brian!

Went there about 2 – 3 weeks ago Sunday morning for the football game. The host was not very nice and when my boyfriend asked her to repeat what she had said she said «nothing» which till this day we don’t know what she said! Anyways we got our food and drinks nothing fancy the wings are overrated there, they really are not tasty at all. So at half time we decided to leave and we were splitting the bill between 3 people I told her exactly what amount should be charged to each card and she came back with our receipts we signed and left. So a couple of days after I look at my online statement and saw that they charged me $ 30.00 when my bill was only $ 15.00! (I tipped her like $ 2) I immediately called them and transferred to a manager by the name of jesse he was very short and not concerned with what had happened he just said to give him the last 4 of my card and my number and to call back the next day. I was really busy so I called back a couple of days later and spoke to another manager by the name of Enrique he was a little nicer and told me he would make some calls and call me back later which he NEVER did! It has been over 2 weeks now and they have not gave me my money back! Seriously what can you expect from a place like this but still they shouldn’t be stealing people’s money. Will definitely NEVER come back her especially my family that would come frequently to watch the football games. Loosing a client for $ 15.00!
UPDATE!
10÷7÷15
Called them again since I never got a call back! Spoke to Jesse AGAIN gave him all my info and explained the situation again. He looked at the receipts that day and said that I had tipped $ 15 that’s why they charged me $ 30!!! Wtf! I let him know I did not do that like why would I tip my full amount her service was not good at all and even if she was I would never tip the full amount of my bill! He said he would wait until his GM would come in and SEE if they could reimburse me my money! I am just in disbelief this «waitress» changed what I had on the receipt. She was skinny, not too short with blonde hair and that day had red lipstick. I know most of the girls look like that but I will find out her name and make sure she faces consequences for what she did! Waiting on jesses call to see if they are going to reimburse me.

We chose Hooters as a quick dining spot before a concert and quickly realized we made the wrong decision. Upon arrival we were greeted by a hostess that asked how many were in our party and let us know there was a 15 – 20 minute wait. We asked if the bar was open seating, to which she replied «yes, but there are not 2 seats beside each other and our manager does not like it when people stand by the bar to order drinks». To which, I asked if we could order drinks on the patio, which was also open seating, and then move to a table inside once one was ready (outside allows smoking so we did not want to stay out there). We were then told «if you gets drinks outside at a table you cannot move inside». What??? Who runs this place and how are they still open for business? My husband went inside to «go to the bathroom» and quickly found 2 open seats at the bar, came out and got me, and we went in. As we were walking to the bar we realized that there were several open tables, all set and ready to serve guests, but they were on a wait!!!
Wings were cold and burger was overcooked. Never going there again.

This place is a joke. I can never forget the waitress asking me what temperature I would like my chicken to be cooked at… Last time I checked, I would like it severely cooked… Thank you very much! Ironically, my boyfriend ordered a burger but she didn’t bother to ask him how he would like his burger to be cooked. This resulted in an over cooked, dry to the bone hamburger. We couldn’t even finish our food… We only went here because it was the only place still open late around the area, other than that, I wouldn’t go out of my way to eat here.

Ok I’m usually pretty good at giving compliments but this is one restaurant that I didn’t even stick around to eat the ambiance was not at my comfort level so I was pretty much there for maybe 5 minutes waiting to be weight on !!! oh no one came to even greet me so after 5 minutes of just sitting there looking pretty dumb and hungry I ended up just walking out of the restaurant and have never been back and refuse to go back horrible service and the ambiance is just horrible don’t recommend this place at all save your money and go somewhere else plenty of restaurants down the strip to choose from!!!

My third home after work and my real home. I enjoy the wings. Comfort food from my college days. Service on this trip was nice. Girls were friendly. Walked in just after opening and slow still, so sat down and ordered promptly. It did not take long before my food came out and nicely cooked. Sometimes the consistency of the wings can differ from store to store and even day to day depending on the cook. I got a good batch on this visit.

I enjoy coming here. My service has always been good, but I always sit at the bar & not a section. People seem to forget this is Hooters, it’s wings & women… I really don’t see why people are expecting a 5 star dining experience. I can’t understand the concept of bringing a family or small children to Hooters, it blows my mind.
Tips for you:
–Wednesday are specials. all you can eat wings & $ 6.99 10 wings & fries. So this day will be busy.
–Sit at the bar, service seems to be better & faster if your drinking.
–If you like Latino women, this Hooters is for you.
Observations:
–Average guy age 40, average Hooters girl age 21.
–90% Latino crowd
–Old guys hitting on young women (pretty entertaining to watch)

What the heck happened to Hooters I don’t get it? I used to really enjoy coming here the girls were social and didn’t just hang around the «big» tables. It used to be where you could come in and have a conversation about your team and what kind of year they were having. Now it’s where you are lucky to get your waitress to pad by you and get another drink I don’t mean to be the guy who gives an awful review but wow! I’m here for like 30 minutes and can’t even get a refill on my coke the food is crazy greasy even for wings. Seriously I’m super sad I used to really love the hooters experience it used to be a really fun day out today I just feel like some jerk off customer who they could cate less about. I gites twin peaks would have been the better option I’m just baffled by how much this chain has gone downhill..

I came by with my family at the request of an 11 year old boy who was excited to see what Hooters was all about. When we asked for a table they hostess/​server took a glance behind her and said they were all full. I could see that they were busy but there were several empty tables, they were just dirty. I asked her if we could sit outside and she pointed us to a table and handed us some menus. After we cracked open the menu a man (manager maybe) came over to us and told us that our table was needed and we’d have to move. The server/​hostess was still out there and watching the situation. I asked her where else we could sit and she shrugged her shoulders and said «I’m sorry, we have no more tables.» If this were any other restaurant, I would expect a little more foresight from the restaurants employee like, «it will be a 15 minute wait to seat you» or «just a moment while I clear off a table for you» but it’s Hooters. Since we were asked to leave our table with no other options presented to us, we left but I was super happy that it turned out to be a win-​win! The 11 year old got an eyeful AND firsthand experience on what happens when you pick the pretty girls with big boobs and little clothes — you end up with nothing more than wasted time.

Missy was cool but Jesse the Manager was a complete dick. He changed the UFC fight in the middle of us watching it. No customer service skills!

Horrible horrible horrible experience. If you are dumb enough to go here do not come on a Wednesday and do not sit in Kendra’s section. And if you do have a terrible experience don’t expect the management to care.

Great atmosphere. Karaōke on Tuesdays. Attractive bartenders but they really need to pay attention to the «middle aged guys (40 – 50) and not the younger crowds because what we now may lack in looks and body type we more than make up for in the size of our wallets. Bad financial choices ladies!

Wings are nasty. The curly fries don’t taste like anything other than the sauce you use to dip them in. I’ve been here many times just because different friends invite me there. I been there a good 8 times, had different foods every time and I don’t think I’ve ever had anything good. Except the beer, it’s good, very cold, but way too overpriced. Honestly, service isn’t that bad. But it’s not gonna help the one star I’m giving this place.

Omg omg dont eat here… the food is cold and gross. and the waitress keep saying it was due to changing of cooks but I was here for 2 hrs… beer was cold but its nothing new for the beer… just on the other thought my pickle was warmer then my fries they served…

Thank you Melissa for the great service your cute personality comes a long way … Came here from out of town heading back home to Chino Hills, Cali. It was nice to have the manager check on our service
Will definitely come back !