Highland Resorts

They wil keep calling you unless you tell them to stop!
Thanks to Unilocal,I was able to not waste my time! I got an offer for going to a 90 min presentation, and in return I will receive a free 2 person vacation and no extra cost to me!
I was surprised but I put them on hold and did the little research on Unilocal
and automatically told them I was not interested

We were contacted because of a raffle we entered at the Sedona Wine Festival this past September.
«Come in for a cruise voucher…» I asked what the additional costs or deposits are. Answer given: None except for taxes AT THE TIME OF RESERVATION of the trip. I stated that I am loyal to a specific cruise line. They listed a number of cruise lines that the voucher can be used through and that we just use the voucher when we book THROUGH THE CRUISE LINE OF OUR CHOICE.
We went to the RCI sales presentation (which was, no surprise, loaded with lies about their competitors). We got the voucher that required registration within 30 days. Registration includes a $ 150 non-​refundable deposit and voucher use has massive blackout ranges (the entire summer and all holidays which amounts to 21 weeks of blackouts). And, «Reservations may not be booked directly with any cruise line.
The response when I called Highland Resorts about this failure to disclose crucial information was it is the vendor who set the rules. Regardless of that, Highland failed to truthfully answer questions in advance. The vendor’s website, by the way, has absolutely no information available and the addresses are the same as some of the cruise line scams.

A scam. A rip off. Try using your free gift (nights in one of there properties) and you’ll see how hard it is. And they’ll lie to you. 2 people in 2 calls told us they can only see 14 days out on their computer so they couldn’t tell us if they had availability. But we pointed out that it was LESS than 14 days out. The first persona said to call back. We called 2 days later. That person gave the same 14 day speech. When my wife said its only 11 days out she changed it to say they were booked.
Two people both say they can’t see the dates we want because the computer won’t show more than 14 days out, but it was less than 14 days? Same computer glitch for both people in different days? Nooooo. They are told to say that.
Don’t do timeshare presentations here. Don’t buy timeshare here.
These are scumbag liars.

Typical timeshare tactics. Once we made it clear we weren’t financially positioned for their product, they became somewhat rude. One red flag is that they tell you that you must buy in today, or you won’t be able to buy in later. Obviously, they believe that, given the time for careful consideration, most potential clients would figure out that such a purchase really makes no sense. Susie and her «developer» really left us with a bad taste in our mouths. Also, it turns out that the «free» gift card & plane tickets are not even close to free, requiring high enough registration fees that we may never be able to afford to use them.

FOREWORD: i was distracted throughout most of this presentation because the woman talking at us had a lot of photos up, including several of young teen girls, showing what a great time they were having on their ‘vacation’. I commented to my husband that in one of the pictures, the girl was showing SO MUCH CLEAVAGE that it made me uncomfortable. When the sales pitch lady said it was her DAUGHTER i had to bury the urge to question her ethics regarding essentially pimping out her daughter to sell timeshares. sorry for that rant but it was incredible to see what depth’s someone will go to to get a sale.
NOW FOR THE REVIEW: We went into this knowing it was going to be a sales pitch, but they promised two round trip tickets to one 25 very random airports and I’m not a fancy flyer so i didn’t care .we weren’t sure what they would be pitching because ‘tony tyler’ and ‘stacey McMillan’ who, for such common names sure did have strong foreign sounding accents, wouldn’t tell us. We were marginally impressed and had some very relevant questions, but every time we asked a question, it seemed like the question was met with what I can only define as a passive-​aggressive way of making us feel incredibly stupid.
At some point, after going through the round –abouts of several different people trying to get us to change our mind, ‘the closer’ came in and tried to pitch us on one last ‘deal’.he simultaneously tried to give us the bargain basement price while telling us that he’s ‘been doing this for ten years’ and can ‘tell when I’m not being told the truth’.I steamed for about ten seconds before this pot boiled over and i responded with a terse and condescending response. Had I not been waiting for our ‘free’ gifts I would have said some stronger language and walked out. Instead, I pulled my phone out and started scanning Facebook while he wrapped up his last ditch effort. I caught our initial sales pitch woman as she hauled ass out the door to leave the office and told her the guy was a total a-​hole and our potential purchase left the second he opened his mouth. She couldn’t have cared less, turned 180 degrees on her incredibly office-​inappropriate high heels and bolted. Looking back, maybe that’s why she had photos of her teenage daughter up in the first place. The apple doesn’t fall far from the tree.

DONT WASTE YOUR TIME!
So I personally LOVE to go to Timeshare Presentations because I can always get AWESOME gifts for my time.
We recently went to a BBQ festival in Chandler and a Sedona Highlands Resorts vendor tent was there, we were stopped and offered several «gifts» for attending a 90 min presentation at the Highlands office in North Phoenix.
We were offered $ 50 cash, 4 movie tickets, 50.00 dinner gift card and a «free» vacation.
I am seasoned in timeshares and have some family members that use them and others that have been completely ripped off. This is one of those companies that is a TOTAL SCAM. They tried to offer us a membership that was posed as real estate through RCI, to book vacations at a discounted value.
During the sales pitch our presenter began to talk about all the vacations he has taken thanks to RCI. I looked at all the pictures and noticed that all the employees were in the same places, TOGETHER. Then I noticed that all their presentation material was dated, and used by all of them, same pitch, same vacation stories… I started getting creeped out and after our 90 min we just wanted to get out of there.
I went to the bathroom and began to read many reviews about not being able to book trips due to availability with RCI and of course I came across Unilocal.Honestly with Groupon, Expedia, Tripmasters and all the different search engines out there, timeshares have become obsolete. This is basically a scam to charge you a $ 10,000 membership fee, including 12% interest and yearly HOA fees to maintain a membership to a travel search engine for the next 7 years.
After saying no we had to end with 2 closers to wrap up the presentation and receive our gifts. The closers were very rude and condescending, they even continued to try to drop the price from $ 10k to $ 249 a year to use RCI.
DONT DO IT!
By the way, I usually get great gifts when I go to timeshare presentations (like in Mexico or Vegas) where 90 min is not a problem when you are getting free breakfast, several free excursions or awesome Vegas shows (valued at over $ 100 pp). This however was awful as we only received our $ 50 cash on the spot and the movie tickets had to be mailed. The restaurant gift card was an expired voucher to
and the free vacation was a voucher that included over $ 300 in service charges to redeem… Like I said, don’t even bother!

Unbelievably annoying cold calls!
Highland Resorts, YOU ARE SCUM!

I’ve never heard so many lies to try to cover poor business! We took the time out of our Sunday to go to this meeting. Unfortunately, the I-​10 was jammed up, so we called the office to let them know we would be arriving late. We drove all of the way from Buckeye to their office just to be told we would «have» to reschedule because of how late we were (ended up a little over 30 mins). I informed the woman at the desk that we had called ahead to which she responded that she had not been made aware of that. I picked up my phone to call the number back again that we had dialed to let them know of our situation. The woman on the other end of the phone then informed me that she had called the location. At this time, the woman in the office decided to call security. I was shocked. All I wanted was an answer as to why when we called we couldn’t have been told that we would not be able to do the tour and meeting. It seemed fair being that I had spent such a considerable amount of my Sunday getting to them and was willing to spend more. We eventually left and called the other office back again. They agreed to mail us back the deposit we had put down for the tour. I called them back today to try to get to the bottom of this whole situation, and I was met with another set of questionable answers. Either the man who returned my call had been greatly misinformed by his staff or he was continuing to cover the miscommunications from Sunday. Either way, it was as if his staff was infallible. We went from the message of us being late wasn’t relayed to it was and they kept a staff member there for us, but they checked the traffic online and saw that it was bad so they sent the person home. To make this situation better, the man I spoke with today said if I left a bad Unilocal review, as I had informed him I planned to do, that he would do the same for me. They have all of our information and know all about our business and can leave negative reviews about us as well. Yikes! That’s not the kind of company I would want to do business with.

Total scam. Called me and were completely unprofessional when I refused to give them personal information. They are trying to take advantage of people!

It’s quite unfortunate how misleading this company is. Don’t expect anything. And if you leave with nothing, trust me, you are better off. After a significant amount of research, I still came up short before my journey to highlands resort. But after going there, I would personally like to tell everyone that this is a scam to get a few things from you. Those two things are time & money. If you fall short of giving them one of those, you are in for a rude awakening. You will immediately begin to see the staff turn on you after you kindly decline their offer. (There are better deals out there than getting 16.9% interest rates & hidden fees left and right). You are basically given heresay information instead of facts. «Know your business» would be my advice to the company. This company «Highlands resorts» is not bbb accredited & will imply they are apart of «Wyndham resorts» which has a A+ rating so it makes them have a A+ rating as well. I would laugh but I will refrain. This is a Complete joke as the gentleman stated above me. They do business on a regular basis with several known scamming companies, Odenza being one of them.
Thanks for reading. Do your research past their personally written reviews. They probably paid someone for that too. READ THE FINE PRINT

This was the biggest joke I have set through in the past 20 years.
We were treated like children in the presentation and the closer was worse than bad used car salesmen trying to get the deal. (TODAY) We had some interest till the HEAT and FACTS came out. Top that with a 18% loan fee to get in the program @ about $ 25,000 for the buy-​in. At the end of two + hours we were given a few small items for our time and told «Get them out of here» because we were NOT going to buy the package TODAY!
After that we went to the Scottsdale home show to relax and get ideas for our home and guess who had a booth? WE JUST LEFT!
Do yourself a favor and JUST SAY NO!!!
The Martins

If you are sent a invitation for a sales presentation and get a free Android IPad for 90 minutes of your time, Do Not Go! They do not have the Android to give to you, even if they tell you that they do have them on site. You are given a coupon to mail by certified mail and it says on the coupon while supplies last. They give you 2 hours of their boring presentation and then tell you no Android.
I checked twice before accepting the invite to waste 2 hours of my time to get the free Android for one of my grandchildren and was assured that they have them on site.
Do not go, this is a rip off.