Heldt Lumber Company

If you’re looking for a place where someone is going to treat you like they are doing you a favor answering a couple questions this is it. I guess I just believe in the old school philosophy where the proprietor is suppose to treat the customer with respect and at least act like they are thankful for your business.
Came in looking for stuff to work on a project. Since I guess I wasn’t buying enough lumber to build a house they weren’t too excited about helping me out, the guy at the counter acted like I had taken him away from his thanksgiving day dinner.
I prefer to keep my money at the mom and pop businesses even if it’s a little more expensive, well that is until they make you feel like your business isn’t important to them.

I have used Heldt lumber for over 7 years now, they carry the lumber that is hard to locate at the big box hardware supply, located in an area where many of the homes require «specialty» lumber to recreate a correct remodel/​rebuild, as far as other reviews of poor quality lumber, or too expensive.
I have pulled warped, twisted, checked, fork damaged lumber from ALL building supply deliveries from every supplier I have ever worked with in last 30 years, that is the standard upgrade when having someone else pick and deliver your supplies, and if you loaded it yourself and didn’t examine it closely enough… sorry.
Creativity and experience is how to use undesirable wood, understand that the availability of lumber, let alone «quality» lumber is getting scarce, the lumber prices fluctuate daily and to compete against the vulture like business practices of big box stores is a challenge to any small local business.
Expect that prices will be 5−10% more at boutique stores, expect that if you live in an area where humidity rates are under 15% most of the time, with mad moisture swings, this will cause a lot of unexpected results, expect that you will be working with people that will be there because they have a vested interest to make that company successful, when finding that kind of integrity is lean and far too in between in the big box stores.

Called them to ask about inventory and the guy who answered was rude and uninformed. I get better service at Home Depot.

I’ve only been here once. I needed some boards for my garden and I heard that the only place I could get nice cedar boards was here. The cedar boards were a special order one day order. I opted to order the redwood boards because they were somewhat cheaper. I was told these redwood boards were also a one day order. I called on Tuesday and asked to pick up the boards Friday. I went in today to pick up the boards. I paid and then I went out and the forklift guy went and got my boards for me and I inspected them. 4 out of 8 of the 12 ft. boards were warped and had damage. The forklift guy walked me over to the redwood boards that they had and there were no more 12 foot boards. I got my refund. I’m not gonna pay $ 21 a board for warped boards. Inspect your purchase while you are still on site.

I’m a general contractor and I purchase about 80−100k worth of Lumber per year.
And I can say without a doubt that the lumber at heldt lumber company is grossly overpriced.
Home Depot has better quality lumber (if you know how to pic it) that is about 40% cheaper on average .
I chose heldt lumber company because I was under the impression that the wood would be of better quality, boy was I wrong.
Also, if you special order a piece and you notice that it is warped or damaged once you arrive at your work site… too bad for you all sales are final on these items.
I’ve lost a lot of money and a lot of time dealing with this company, I would strongly advise against shopping there.

A great experience and it was only a small lumber purchase!

great lumber yard there all very help full and they always have what i need or if its a special order item they will have it on there yard the next morning

Great Lumber store.
I’ve been working with this company for 20 years