Harbor Freight Tools

This is the go-​to store for the annual impossible tool search the hubby sends me on each holiday. It has items you did not even know existed and unless you are a serious handy man or DIY’er. It has a lot of different tools and hardware items. I like that the aisles are not so tall you can’t see over them or the store too large to find anything. It has a lot of very helpful staff who will take you right to the item. The prices are great and if you sign up with them you get even more deep discounts. There is nothing fancy or frilly about this place — it is just your basic tool store. No items you don’t need like the big box hardware stores. They also have some funky items that are great tools you didn’t know existed or is perfect for something.

Great selection and Great prices. The service is wonderful in helping me find the items I was looking for. I have visited the store on 4÷22÷2015.

It is what it is. Cheaply made foreign tools at a cheap price. There are a few deals if you know where to look. Their hand tools, (sockets, wrenches, ratchets, etc.) have the same lifetime warranty as Sears and some of the others at a fraction of the cost. I’ve never had one fail, but I understand some do. Customer service is acceptable, but not impressive. Good selection.

There are a lot of times when you are doing something that you need a tool for a one time use and then it’s probably going to be put away for a long time after that. When you find yourself in that situation, Harbor Freight is the way to go. Sure, go buy the stuff that you want to last forever at Home Depot, Ace, or even the Craftsman section at Sears, but for those one-​off tools that you need, save your money, buy the Chinese made junk and get the job done.
True, the service isn’t very good at this location, but most of the time you can’t find anyone to help you at Home Depot either and you’re still paying more.

Going to Harbor Freight, for me, is like going to the Home Depot of tools. I will confess to you that if I was looking for really good tools, I wouldn’t buy them here. But for what they offer, their merchandise is pretty good.
I particularly like this store and the 32^nd st and Thomas store. They are always willing to help me find whatever I need and usually more.
I discovered today that in the back corner of each store, they have a clearance section. That is always worth a look for things you don’t need.

I have been to many Harbor Freight stores here in the «valley». Most, the staff have been very helpful and only 5 or 6 people in line at the most. Great deals on merchandise for those that are patient ;) This location at 35^th Ave and Bethany Home is the worst. On some Fridays at about 2pm, the management and day staff goes home early leaving the store short staffed with only 2 clerks. One has a bad attitude. The «head cashier» who looks like she’s a local tweaker allowed a line to build up of literally 20 customers and refused to open a register herself. The only cashier that was open was helping a customer for about 15 minutes with check problems and was dialing away numbers to the Camarillo, CA office to get approval. It took her 15 minutes to reach someone in accounting while the 20 of us stood in a long line waiting. Some of us asked the head cashier to open up a register and ring us up. She refused and blamed the company for short staffing her. Bad attitude. Told us this is just the was it is on Fridays when the staff runs out from day shift. Finally at 3pm a manager walks in the store and asks whats going on. Some of us customers complained and this cashier finally hops on a register so she doesn’t get reamed by the manager. I will not be back to this store location. I will stick with the Glendale and Tempe locations.

Although there are several tool stores in my area, this is my choice for purchasing tools and various small gadgets, not just for use at home but as affordable and useful gifts as well. Mid-​size, not as huge as a Lowe’s or Home Depot but well-​stocked with many items, some of which are not found in the bigger places, and definitely with lower prices. Lots of frequently advertised sale items, too.

Can’t beat those prices! With some of the power tools, you get what you pay for, but you can buy a crazy cheap warranty, and take it back if it breaks.

This Harbor Freight is located in the middle of the strip-​mall, essentially the building in the NE corner of the «West Plaza Shopping Center.» They have coupons for 20% off on a regular basis but the stupid LED flashlights are usually gone ASAP.
I’ve never been during the day, but around 8:30pm when they’re about to close. Decent store, lots of inexpensive, Chinese-​made hardware and gadgets. I had to knock a star off because the traffic in this area is just terrible with Walmart there.