Golden Valley Property Management

Our community hired Golden Valley when our previous management company decided to leave us high and dry with no notice or explanation. This made for an extremely difficult transition and GVPM and their president Mickey Latz really helped us. It took a little while to find a manager who was the right fit but Mickey was right there managing our property and keeping the day to day business running while he matched us with a manager.
As a Board President, transparency is very important to me. GVPM has been invaluable in not only managing our day to day business but in also guiding our Board to ensure we make the right decisions within state laws. I am very grateful that we found GVPM and look forward to a long positive relationship!

They got a 1 only because I could not give them a negative number. Mickey L. is rude, unprofessional and useless and he trains the staff to be the same way. Our property has continually declined since they have taken over and many bad decisions have been made. When I reached out to him with my concerns he did not reply, I contacted him a second time and replied with a rude one line response, telling me I had an attitude. We pay over $ 3000.00 a year in HOA fees and get treated like dog poop! Stay far away, they are not anyone you want to do business with.

GVPM is the worst! They’ve been managing a property I own for less than a year and we’ve had 4 managers. Now the property is being managed by the President/​Owner Mickey Latz. I was hopeful that once he stepped in we’d see some improvements, but unfortunately the incompetency remains consistent. There is an extreme lack of organization and professionalism. My HOA made a huge mistake my hiring them and I hope they reconsider renewing the contract at the end of the term. They are doing a disservice to the community and homeowners. My next step is to report them to the real estate board. Please stop hiring this terrible company!

Terrible — we have had no landscaping in front of several townhomes for years because they will not fix the watering system, so there is literally nothing but dirt in front of my unit. They most likely hired a cheap company to paint, because it is peeling off everywhere (has for years) and they used that as an excuse as to why they couldn’t do the landscaping. Prior management would have never tolerated all the things they tolerate. No one comes to check on the community, so they have to be notified and even then, don’t count on them doing anything. High turnover… our property manager is ever changing. I think at this point the owner of the company is managing our account. He has no empathy for homeowners. HOA meetings are regularly cancelled. People in the office are rude and seem to have zero respect for their customers, the homeowners. Sorry to say I have consistently been disappointed by Golden Valley and wish we could get rid of them.

If it was possible to give this company 0 stars I would! They have now taken over as our HOA company it has been nothing but nightmares! I had booked the clubhouse and on the week of my event they told me it was taken by someone else! I was behind on my HOA and I used my bank to make a bill pay payment and it was sent 2 weeks ago I call every day to see if it was received every time I call I speak to someone different because apparently the employees quit the company every month so its always someone new. I have had nothing but DISRESPECT from Sonia in accounting who is new to accounting and she has NO IDEA what she is doing! She is unprofessional, very unintelligent, she does not return phone calls and she has NO IDEA how to do her job! They really should give her a job as a receptionist because she knows nothing about accounting. We have an HOA meeting in a few days and I will make sure we get rid of this company because no one is happy.

Consistently not helpful and rude.
Once they had me scrambling while on vacation to fix a leak that turned out to not even be in my unit or related to it.
Every time I’ve requested proof of insurance of the property (which is required by mortgage lenders) I ended up having to reach out to the insurer myself. Even though golden valley are the ones who bought the insurance.
The list goes on. Suffice to say; do yourselves a favor and stay away!

Been at our property at Legacy for almost one year. We have had four property managers in that time, not sure why the turnover? Unfortunately, the turnover and the lack of communication with the owners regarding any substantive issues have caused the property to lose it’s once stellar appearance. Between the recent property manager telling a long time owner that «she has no voice» and the archaic procedural meeting rules for owners to speak (3 timed minutes at the end of the meeting), this has been a demeaning process by a dismissive form of management.
The issues that most reflects this management company is the lack of any well thought out plan prior to their «ready, shoot, aim» approach. This property is slowly being taken over by virtually drive-​way stones in place of the beautiful grass areas designed for the common areas and in place for over 10 years. The reason — «grass was hard to grow»; the plan — «don’t have a plan».

Our Fountain Hills’ HOA relies on GVPM to not only manage the «day to day» issues associated with living in a regulated community, but we also like their assurances that our Board is up to date on management and legal issues potentially affecting each of our owners. An HOA needs a competent management company to assure that nothing «falls through the cracks,» particularly because Board members are volunteering their time out of their already very busy lives and can only contribute just so much time and attention. GVPM accomplishes this very well as agent for the Board, and our Board appreciates their pro-​activity and followup in all of these areas.

I have been on the LBVOA Board for quite awhile now.
Golden Valley’s, Rick Burman, has made the process of serving on the Board a true pleasure. There isn’t a stone unturned in Rick’s quest to serve us and our community.
HOA Property Management can sometimes be very volatile at times and Rick has always been a positive follow through guy that is very well respected by all on the Board. He certainly has made all Board members lives easier.
Rick’s working relationship with all of LBVOA’s venders is exceptional also.
If Rick was not with Golden Valley, I wouldn’t be on the Board.
I just want to say «Thank You» Rick & Golden Valley for serving us so well.
Keith Rabedeau
LBVOA Board Member