I found Bill Gesswein, and his business partner Larry, after a miserable experience with the repair of a family heirloom clock at a differ location. When I took the 100+ year old clock to Bill and Larry, they carefully evaluated it and showed me the problems. They were careful to explain in layman’s terms too. They completely restored the clock to «as new» condition for a very reasonable price. they truly took a sows ear and made it into a silk purse. I am taking another old clock in for service next week and have absolute confidence that it will be in perfect condition in short order. I cannot recommend Gesswein’s highly enough.
Patti C.
Classificação do local: 5 Chandler, AZ
Without knowing Bill or having a reference for his work I phoned him to have a look at a grandfather clock owned by my employers which had stopped working. I’ve worked for my employers for over 3 decades and I am entrusted to make intelligent choices. There was no question that Bill knew the business from the questions he asked on the telephone about this particular brand of clock. Upon arrival he explained that the movement and all moving parts needed a complete rebuild/overhaul because of lack of tri-annual maintenance. With great hesitation and unable to contact my boss to ‘buy into this,’ I gave him permission to do the work. He gave me a reasonable price up front and delivered and installed the rebuilt parts before the deadline he gave me. He explained things to me about the care and maintenance of the clock that neither my boss or I understood about the clock. The clock has worked and kept correct time since the repair 3 months ago. When he came to install the repaired parts I brought a vintage 1700’s clock from Paris which was dry, split in many areas, the face was in need of repair and it just needed a lot of TLC. Several weeks later I picked up my clock and the price was less than quoted — because ‘he had fun’ rebuilding my clock. Bill is not only a stellar clocksmith but one of the most genuine, happy and honest men I’ve ever met! Thanks Bill for all you did for both of us.
Conrad M.
Classificação do local: 5 Phoenix, AZ
Gessweins was a pleasure to work with, Mr. Gesswein is an true expert in clock repair and was very prompt in handling clock service for one of my clients recently. He called me to make sure he made contact with my client and even called several days to inform me service was made. Couldn’t ask for better service. I called another clock service company with more reviews but they were a little rude so I figured of try Gessweins. Thanks again!