Fry’s Food & Drug Stores & Fry’s Marketplace

If I could give them –0 stars I would! They don’t even deserve one star. I fill about 10 medications a month and they always screw up and can’t find my meds and they also look at me like a criminal because of the meds I get. I was hurt at work and also in a really bad car accident and need to have surgery on my back and I’m 27yrs old so when I get my pain meds they look at me like I am some kind of crack hear or something! Trust me if I had the choice not to take them I wouldn’t but I wouldn’t be able to walk. This store is complete trash with no customer service. The front end managers should never be in a manager position I wouldn’t even hire them to bag my items. No customer service what’s so EVER!!!

UPDATE:
And what an update this is.
They have done a complete 180 on their service, in the wrong direction!
On 06/​19/​2015 this Fry’s location has done the unthinkable.
I will not get into the fine details of this updated review as I believe it is in the hands of their corporate offices to respond.
Long story short I have been a customer of Fry’s for over 12 years and 2 years at this location.
I have a couple prescriptions filled here at their pharmacy every month and this time their «Fry’s representative/​employee» actually took it upon themselves to represent the Fry’s brand and company and accuse me, disgrace and embarrass me in front of others and infringe on my rights and privacy by insinuating that I was abusing my medication.
I immediately left and went to another pharmacy to fill the medications.
I asked the other pharmacy about their policy on questioning a patient about prescriptions and they said not only was it against their policy but against the law to accuse someone of anything at all and if something is questionable the procedure is to contact the prescribing doctor and never to question the patient.
Apparently Fry’s does not follow that law or procedure.
So, be careful friends if you do not want to be degraded and disgraced then go anywhere else where they have policy and procedure and adhere to laws and basic business ethics.
Terrible showing Fry’s. Terrible.
I will NEVER shop at any Fry’s or Fry’s affiliate again.

Two words: food poisoning.
So, after I had half-​way recovered from the wretched experience of involuntarily rejecting all of my bodily fluids and nutrients, I decided to go to the store and let the manager know. I was polite about it, realizing that it’s not possible for a store to NEVER have a contaminated item on the shelf. The manager was pretty dismissive of it, and tried to act like I was crazy. I insisted on filling out a report anyway.
Then I decided to buy some smoothies and protein shakes, since I couldn’t keep down solid foods. Guess what? About 20% of them were expired by TWO MONTHS, but they were marked down with the «Manager’s Special» sticker, so that makes it OK.
No wonder people get sick from the food here. I think they must have sold me a rotten chicken, in the form of one of those roasted things. They pump them full of saline «flavor» solution to cover up the taste of rotten meat.

Not quite sure why the reviews are so low for this Fry’s. I love shopping here! I have been going regularly since moving into the neighborhood over a year ago. The staff are friendly, never once have I seen a sourpuss on staff. The store is always clean and easy to maneuver. I love the prices and the ease of shopping here!

I don’t know why people are saying this Fry’s is the worst or they hate this store because my wife & I have been going to this Fry’s Food & Drug Store ever sine we moved here in 1985. Since this Fry’s across the street from our neighborhood we shop here frequently.
Over the years my wife & I have watched this store literally morph into different versions of itself. The cashiers /​staff here are very friendly and efficient and since my wife is here a lot more than I am, they recognize her and everybody is always pleasant.
Another great thing you really do SAVE A LOT shopping here, but you’re not going to be able to find everything on your grocery list. Nevertheless, it’s a great place to stock up on because they sure do have a lots of variety!
PARKING: This neighborhood Fry’s has an ample parking lot. We never have a problem finding parking. SERVICE: Never have to wait too long at the checkout. EXTRA’S: Our club cards always knocks off an extra money. Chi ching!
SELECTION: The good part of being a busy fast paced store is the stock is fresh. Produce, bakery, meat always look fresh and restocked. CONCLUSION: Consistently meets our needs. Sure. When it comes to grocery stores, I believe you have to adjust your expectations accordingly. There’s nothing fancy about this Fry’s in general, but I believe this location offers a good combination of friendly staff, decent selection, and a great environment for your every day needs. In addition it has good prices. Is large, clean and usually well stocked. It is simply where my wife & I do all our main shopping.

Close to home for those needed last minute items. Friendly helpful employee’s always go out of there way to help me find what I need.

The girl turned me away at 11:55pm. They close at 12am and I just needed a gallon of milk 20ft inside the door. I’ll stick to safeway.

I used to HATE this particular store. I stopped in the other night for some cupcake papers and was amazed at the remodel. I didn’t spend much time, but I can tell you it looks pretty nice, very clean and if you need some cupcake/​icing products they have a very nice selection.
I did hear a couple people complaining while I was there that the whole store was re-​arranged, but it seemed to be layed out more to my liking than it used to be. I’ll go back and check it out in-​depth!

I have been going to Fry’s Food & Drug Store since the place opened, so that has been for at least 33 years. I realize that improvements must be made, but my Lord, they do not need to change every freaking isle and have it make no sense at all. If you are going there to get all your groceries, it might be a different story, but holy crap, if you just need a few things to make a certain recipe, plan on being in that place for a half an hour to an hour. I had finally found everything except the pasta and when I finally found the isle where it was located, I had to pass through what had to of been the head honchos and then probably the head of each department. One would think they would have a conference room instead of meeting in the isle or go into the back room, but I guess not. I literally told them that the store sucked now. I told them everybody was ticked off that they moved everything except the produce and the frozen foods. Oh wait, the cheese was still in the same place. Anyway, I still hadn’t found the peanuts for my husband, so I asked them where they were. One guy tells me what isle they were on and I said that was fine and dandy, but you freaking don’t have any isle numbers up. One of the execs told me to follow him and then in his nonchalant attitude asks me why I was upset. I told him it’s not just me, nobody can find anything and it made no sense. I asked him why they had to change everything and he pointed to the stupid floor. So, they had to change EVERYTHING around because they put new flooring in… what BS. Anyway, I’m done with that Fry’s, even though it’s close to my house. It wouldn’t be bad because of the attitude I was given. So much for good customer service.