Fletcher’s Tire & Auto Service

Goos service, honest folks. Used a groupon for break service, made an appointment, not sure if its policy to let the groupon folks sit for several hours, but it seemed that bon-​groupon people had priority.
This is my only gripe, other than that it was all good.

LOVE this garage. They have always done a great job on my car and are very honest and reasonably priced. I was told by a Honda dealership I needed over $ 1,000 worth of work, at Fletcher’s the mechanic took me out and showed me exactly what he was seeing in my car and what was wrong and how much it would cost to fix it, it only cost $ 200 here and they did a great job! I recommend Fletcher’s on Dunlap to all my friends and everyone has only had positive experiences !

I been coming to this location for 3 years and the staff has always been great with me and great at taking care of my vehicle.

Took my car back again. They ordered my tires, called me to make an appoint and I was in and out in an hour. They’re terrific.

I just want to express my sincere gratitude for your staff and the service provided at your Cactus location. Cory is awesome! I consider Fletcher’s Tire to be one of the most honest and trust-​worthy auto repair shops I’ve ever dealt with, wish that I knew about you prior to work performed at other repair shops since living here in Phoenix so that I could’ve given Fletcher’s Tire all of my business over the past
4 years. I’ve been a customer for 2 – 3 years now and
will go back again and again for all my auto repair needs.
Again, thanks for the outstanding service!
Regards,
Renee

Dishonest place, will never ever be coming here or any other Fletcher’s again! They tried to persuade me into buying parts I did not need and since I didn’t give in after repeating myself several times they finally said they would not do the job?! Stay away from this place. It’s rare when you can find a shop that will not try to rip you off.

BUYER BEWARE! If you want quality work from an auto shop with professional courtesy from the mechanics and management DO NOT WASTE YOUR TIME HERE!!! YOU WILL truly regret it. Their oil changes will leak, their shock absorber changes will lock up your brakes as your driving, and a simple tire patching with the tire off and handed to them will take HOURS! I dropped my tire off at 11AM; I came to pick it up at 4:45 after work and they didn’t even start patching it until I asked a second time while waiting! However, the skinny mechanic with a spider tattoo on his neck still found the time to lift his head from under his work to mad dog me! I privately confronted him… all bark, no bite. If I wanted to squish puny little spiders I could of stayed at home but I was just trying to get my tire (which I bought there with a warranty) repaired in under six hours. I don’t think that was too much to ask.
PLEASE, DO NOT MAKE THE SAME MISTAKE I MADE! There are plenty of great auto shops here in Arizona that do the job right the first time and within reasonable time. This is not one of them.

Had to make 2 more trips to Fletchers within a week. Both were repairs that could have been all day affairs… instead, I was out within 3 hours on the first, and 2 hours for the second. They had ordered the part the day before, and it was waiting when I arrived the next day. That made everything quick and easy.
If you hate waiting in the shop, schedule after 11am and go get an ice cream at Baskin Robin’s, or visit some other place in the shopping center while you wait.

Tried again in vain to patronize the Fletcher Tire & Auto organization. Called to make an appointment and once again, at this location was asked when I wanted to come in and then told sorry, can’t do it. It was 2 days in advance! They tried to give me some BS about we take appointments some times and sometimes we don’t??? This was the LAST STRAW! BEWARE, YOU HAVE BEEN WARNED ABOUT THESE JERKS!