FedEx Office Print & Ship Center

Such a friendly and helpful staff. I’ve been coming here for over a year and they’ve never let me down.

I went into kinkos the other day to have my baby shower invitations printed. When we walked in we were greeted right away by Trevor and he explained to me that he had a large printing project ahead of time and that mine wouldn’t be ready until the next day. I wanted to see what they would look like before I completely committed to it but since the color printer was being used he was not able to do that for me. Instead he set me up at a self service printer. Well, the printer kept malfunctioning and Trevor kept running back to help us until he finally just said «you know my color printer is free now so I can just do this for you really quickly». As I looked around during everything there were customers everywhere and I noticed that Trevor was running around helping everyone as quickly as possible. I asked him «are you working alone today?» he just shook his head no. Finally, when I was almost done (about 45 minutes later) another worker came out from the back and decided he was going to help some guests. The only reason I’m giving this five stars is because Trevor was so efficient and helpful and was clearly the only one working hard that day. I don’t know if I would have gotten the same customer service had he not been working that day. (By the way, my invitations came out perfect!)

Just went here to discuss getting some items printed. the people I talk to know nothing about printing and fed ex should stick to shipping. they send every thing out, and it would have taken way to long to get

After a bad experience at a different kinko location, walked into this one late at night.
Lady was courteous and helpful, got what I needed done in no time, thank you for the great service!

Awkward and slow. Multiple people I front of me and everything seemed painstakingly slow. I wasn’t in a rush and have no issues waiting, but everything was con-​fuddled with mistakes and then awkward questions asking the customers how they would prefer there problems to be solved.
Huge pet peeve is when an employee says, «well worst case scenario… yada yada yada» because it’s not the worst case scenario. The worst case scenario is you over charge my card and put the wrong address in your mailing system. You then never refund my money and I never get my package delivered. That’s worst case but even then it could get worse!

I knew FedEx Office when it was a baby Kinko’s. It has always been available for my graphic production needs, ²⁴⁄₇. I copied 1,650 sides of paper, 825 pages in less than an hour. About $ 95.00
They have several pros here, who can crank out any form of big jobs, color or monochrome.
A copy job of recent weeks, 120 sheets of 11×17, 480 sides plus a small print job and the error pages it took for me to learn the machine cost $ 150.00 and the doors closed at 6 PM.
Being FedEx Office, you now get packaging and shipping services, plus a supply of office supplies and doodads they sell on sale for half off.
As far as I’m concerned, it’s as good as it gets.

This place has absolutely terrible customer service. It is nearly impossible to get assistance, unless you’re a big mouthed fat WASP who reeks of money. I was overlooked while I was in the process of faxing some documents because both employees at the counter assisted said WASP while he stood and assessed his his display. It was very disappointing.

Went into this FedEx Office to print a couple quick 8×11 photos with my girlfriend for an art show later that day, but it quickly turned into a 2.5 hour ordeal. The Sony Picture printer wasn’t recognizing the files from the disc, and we received little to no attention from the three workers.
One of the girls helped us when we first arrived but abandoned us, and another girl had a horrible attitude. After about an hour of resizing the resolution, we finally got the attention of Jaime (who was helping another customer the whole time).
HE was extremely helpful and went through lengths to make us happy… printing test photos, comparing matte and gloss paper, even mounting the photos on poster board for us. He blew the other girls out of the water and saved the day.

Thank you Azalea, copier and day saver extraordinaire! My niece and I were getting copies for a memorial service, and we needed them quick! She was kind, and set us up right away. Not only did she get them copied and folded for us within 10 minutes, she offered her genuine condolences. We were very glad we didn’t run into any issues, and relieved with the smart, courteous service! Thanks for making a tough job so easy.

Service here absolutely blows. I’ve only experienced good service by one gentleman. Otherwise, employees are rude and have an, «I could care less» attitude. Staples down the way is so much better, in every aspect.

This FedEx Kinkos totally saved the day! Came here after the FedEx Kinkos on Camelback dropped the ball. Last minute directions to my Wedding; expertly done by John. Won’t bother with any other location, EVER, again.

A little pricy if you want something in a nontraditional size, but other than that, this place is great. Friendly and helpful staff, great location, and fast.

Horrible service, horrible attitudes. I created a Unilocal account to write this review. Absolutely rude and incredibly expensive.

This location is right next to my house, convenient, and have always had great service, but I will remember to never try and ship something from here again.
I needed to ship a few T-​shirts and a small picture to California. I was approached by a trainee who was training a trainee and when I asked for one box, he proceeded to put the picture into a separate box with bubble wrap. I told him I didn’t want two boxes to be shipped that I wanted it all together and he said he couldn’t do that because it was a fragile item. Instead I would have to pay $ 12 for the additional small box. I told them I preferred one box and they could put the small frame between the shirts and he said they were not allowed to do that… I even asked for a size and price sheet for their boxes but because they were remodeling they didn’t have one?
Forcing individuals to buys separate boxes and packaging is a poor way of
up-​selling. Then they messed up on the address and after that I just decided to cancel everything all together.
The process seemed unorganized, took way too long, and the staff did not help out with any shipping options.

If you can manuever the central /​light rail madness this is the best copy center around. I’ve had recurring print issues and they have consistently saved me from losing my mind. I’ve gone in with flash drives, laptops, hard copies, brochures, etc., and they go out of their way to get me to class on time. I haven’t used the fedex services there, but if you need any kind of copy work done, please do yourself a favor and try this location.
FYI: They also have a small section of office supplies and I got the best stapler ever. It powers through stacks with the ease of one finger touch.

Thank You store Manager John for being Kind and patient while being overwhelmed with customers ! I had some work printed and the Asst Manager was fantastic ! She assisted me with suggestions that would enhance my work and be a little more appealing. John worked with a special needs patron all the while being vigilant of all customers entering the store. That’s customer Service !
Thank You John and staff for being a great place to do business with !

I rarely write a review, but this FedEx location was so helpful, I really felt that it was needed.
I was in Phoenix for a conference, helping run a conference, and there was some miscommunication initially regarding whether an order was delivered. We NEEDED the documents the next day, and Beth, the manager, was willing to go above and beyond to make sure that we received everything we needed in time. I really appreciated the offer, and next time we schedule a conference in Phoenix I will definitely use this location again.

Places like this seem to have a really difficult staffing problem. They just don’t hire enough people to handle situations that can come up, and with printing and shipping it can happen a lot. When I was there one lady was having trouble tracking a package and one employee was with her for about 15 minutes.
I had a color print job that I tried on the self service machines but it was smudging, so the guy guy offered to do it for me behind the counter and it took him a few minutes. Again, that caused a longer wait for others at the counter.
The next time I went straight to the counter to get my prints, and the lady was obviously stressed out. She aligned my pdf then helped someone else, then started my print job then helped someone else, then answered the phone, then cut my prints in half. We all just got lucky that someone didn’t need anything time intensive or else the whole process would have broken down.

As others mentioned, this FedEx is a 24 hour service location. Staff is helpful and friendly. We had to snail mail a letter and weren’t sure about the options with FedEx. Staff took time to explain shipping options and prices.

24 hour fedex and copy location. Visited for a package delivery and cost $ 13 to ship a book and cd. If these items weren’t personalized with a message to the recipient, I would have just shipped new items from amazon and it would have been the same or cheaper. Yes, that was the cheapest 7 day shipping possible :(
I can say that the items did arrive without any significant incidents or events.
They are also a Kinkos copy center to make copies of stuff and purchase office supplies. If you need this stuff late night, they’re open and waiting for you.