Dircks Moving & Logistics

Dircks recently moved me from Phoenix to Chicago. They were professional and efficient from beginning to end. And best of all they were on time for pick up and delivery and absolutely no damage! I highly recommend them.

After 18 years in the same location, there was a change in property ownership and I had to find a place to relocate in a very short period of time, Two companies were suggested and I interviewed both. Jeff Chretien at Dircks called me back quickly and met with me in a very timely manner, knowing that there was a time crunch. He is personable, knowledgeable, and incredibly professional. As a result, the move was smooth, on-​time, and even a bit under estimate. It was easy to communicate with him both via email and phone, and things went as planned. When there was a suspected missing item (later found in the bottom of a file cabinet that I had overlooked), he turned everything upside down to find it. I would highly recommend this company. without reservation!

The best experience of our many moving projects. From the start the quote was handled very professionally. Everything happened on time. There was regular communication on the schedule. The packers were amazing and nothing was broken. Our drivers Evarista Sanchez and Jorge Erazo were amazing. They took great care of our furniture and possessions and had to unload in the rain at our Napa destination. They had the additional task of taking furniture down some steep stairs to our office and bedrooms.
A very good experience and the staff were always very sensitive to our needs. I would highly recommend them.

Shannon and Isreal did a fantastic job. The pick up in Florida was timely and professional.
The arrival in Az. was also perfect. My Mom was moving into a facility with many elderly moving around. Shannon and Isreal where on time and courteous to all the people they had encountered. Would definitely recommend. Finding a mover is so difficult but this was great.

This was an outstanding move! I was anxious after having a terrible cross country move a few years ago, but everything from start to finish was fantastic with Dircks.
— Marcy, the move coordinator, was prompt and professional, answered all of my questions, and gave me a good clear idea of pricing and scheduling.
— The surveyor was great. We actually came out under his estimate. And since they have a price guarantee I didn’t have to worry about any surprises.
— The movers (pickup) came on time, literally on the dot – same day guaranteed. No window! They wrapped everything and put down blankets.
— The delivery was also same day guaranteed. (This is rare for a cross country move!) These guys were great. They assembled everything and handled everything with care.
— Not a single item was lost. One shelf was damaged but the claims process was quick and painless. There was no deductible and full value protection.
Overall, I highly recommend Dircks!

Neava and her team just left from packing up our house. She and Rosy were here both yesterday and today, & yesterday John was also here. We couldn’t be more pleased with their work. We’re military and have moved many times. Unfortunately, we’re used to our things getting thrown in boxes in a very unorganized fashion. These ladies (& John while he was here) take great care to properly place things in boxes, making sure things are put in there in an organized way that will make sense when unpacking. They took the time to properly label each and every box (actually filling out that little square with our name, order number, contents and room it belongs to. …rather than just writing «KITCHEN» really big). I have a ribbon banner I made for my daughter’s room, and was hoping to watch them pack it so I could ask them to lay it flat. They packed it before I knew and Neava said she had folded it. Later in the day, she told me that she went back and found it and moved it to another box so it could be laying flat. We have some fabric cubes in our kids’ rooms and I was also hoping to watch to make sure they got properly folded (another move, someone tried to pack it upright then piled a bunch of stuff on top of it and it got crushed and would no longer hold its shape). I asked Rosy if she was able to fold the cubes and she told me exactly how she folded them and laid them so they wouldn’t get squished. These people really go the extra mile. AND they were more than nice to our kids. They actually talked to them and made our kids feel comfortable around them. They were so incredibly pleasant to have around, and we couldn’t let them leave without tipping them. They really were the best we’ve ever had when it comes to packers. Hugs all around when they left. So happy with this experience. :)
I can review again once we get to Biloxi to say how the actual loading and delivery goes. :D

Our move from AZ to NorCal with Dircks was flawless. They are truly customer-​centric. Their customer service and communication and follow-​up was spot on. Pricing was extremely competitive and all of our possessions arrived intact with ZERO damage. I would absolutely recommend Dircks. They have set the bar very very high for the moving industry.

Excellent excellent excellent experience from the very beginning! Everyone extremely professional and helpful on all aspects of the move! Daily check ins during our four days of moving to keep us update on what was happening the next day and just a check in on how the day went, all good! Steve, Sara, Neava, John, Allan, Jose, Michael and the crating guys a big thanks for your hard work and help taking the stress of moving us out of our house! Dircks will be placing our items in their storage warehouse and I definitely have peace of mind that it will be cared for. Highly recommend this company, no surprises on what you’re getting and paying for.

We had the pleasure of having Dircks move us last week, Michelle set us up with a great quote, we had more stuff than i ever thought possible, the driver, Tony and his team were on time, Professional and courteous.
The y arrived and immediately set out runners on the floor to protect our floors and got to work, the move went flawless from start to end.
I would definitly recommend the team at Dircks for any and all of your moving needs.
#dircks, #Bestmoversinphoenix

Very pleased with the professionalism, care, and love this company provided .made packing and moving simple, hassle-​free and zero stress. I would highly recommend them to anyone that is in the process of relocating. The communication was great and they were always on time and delivered my things one day inside the moving window.
Very fast and reliable service. Thank you !!

We recently moved my mother from Pittsburgh PA to Tempe AZ. It was a VERY good experience. She had many items that were special to her, and she was worried about damage during the move, but she shouldn’t have worried! The move was timely and everything arrived in the best of shape. There was one box lost during the move and we didn’t notice it, but Dirck’s came across it and made sure it was delivered to us. Exceptional experience, and we felt the price was very good for such a long move. They also arranged for her car to be delivered by carrier, and that also went very well.

This is a GREAT company! I had to relocate for business from Phoenix to Boston and it was a huge change for our family. It is just about as far away from Arizona as you can go within the U.S. That being said, Misty was AWESOME when she called for the phone survey to decide how much space we would need on the truck. Because I was already working in Massachusetts and the time is three hours off, it was difficult for us to connect. She gave me her personal cell phone number and told me that she would take my call after I got off work (which is three hours after she got off work). That small act showed me dedication and professionalism.
I was not present for the packing and loading of the truck but my wife said they did a fantastic job. She couldn’t have been happier. We have moved on our own several times before but after this experience it was proven that money spent on a mover is well worth it! The headache and hassle of packing and moving can really take a toll on a family that relocates often.
Here we are now, a week or so since our belongings have arrived and not a single item was damaged, scratched, or lost. We love Dircks Moving and Logistics and we recommend them for all moving needs!

We just made a big move, and Dircks was phenomenal every step of the way. Steve was our point-​of-​contact and he was extremely professional and helpful. Sara was our move coordinator, and she was responsive to our every need and question. Finally, the moving team were a most wonderful trio — one of them even took an extra moment to fix a piece of furniture of mine that was broken before the move. Speaking of broken, absolutely nothing was during the move. My biggest fear was that some of my items might be damaged in transit, but not a single one was. I highly recommend Dircks as a competent moving company.

Can I rate them with a negative 5r? If so I would. I am generally not one to write reviews unless service is outstanding or if it is an experience that I would w never wish on someone else. I have used Mayflower previously with positive results which is why when it came to moving again, it was a no-​brainer who to select. Boy, was I wrong. The group of women packers were wonderful — pleasant, trustworthy and handled our goods with care. From there it was all down hill. The guys were over 2 hours late to load our goods, the delivery of our items was late and there was over 1200.00 in damages with stuff that was either completely lost or unusable in its current state. I has been over 2 weeks since delivery and inspection and all I keep being told is that the claims are processed and going to be mailed tomorrow. Hearing this multiple times really makes things sound fishy. Unfortunately my previous good experience with Mayflower has been absolutely ruined by this terrible experience.

We have moved with professional 8 times over the last 20 years. This last move we were asked to make arrangements ourselves, which was a first. I only called 2 big name companies Allied & United. After reading the reviews on their local companies, which were NOT impressive, we decided to look up reviews for local packing companies & stumbled upon Dircks who works with Mayflower.
I was impressed right away with our estimator Jacob. He was timely, professional, caring and personable. I hit lotto though with our packers. They are a senior team at Dirks, Flora & Betty. They were awesome right away. These ladies are hands down by far the BEST packers I have EVER had… Dirk’s needs to pay these ladies way more, loved, loved, loved them. I have been a service oriented manager for a company that demands great service, these ladies were fantastic! I told them we had lost a set of car keys years ago & a garage door opener & they found both items. I left them alone in my home & went to buy them lunch. I have NEVER done that ever. They found money & gave it to me. They were awesome. Nothing I have unpacked has been broken yet, another first. They threw trash away, most movers dump it in a box. They packed with thought & care, which sadly does not happen enough. I can not say enough about them… Flora & Betty are the best =) !!!
Our moving crew was awesome, too. They handled everything in a professional way & were always there Exactly when they said they would be! We had to go to my MIL’s & pick up another item & they took great care if it.
Our items were delivered on the first day of the spread. We LOVED this experience & highly reccommend Dircks!
We had one glitch with the appliance disconnect company Dirks contracyed to disconnect our fridge & washing machine. We ended up having to leave our washing machine, but this was not Dirck’s fault. I suggest disconnecting things earlier than day before so if there is an issue you can be sure to take it with you. Hoestly it all worked out my new washer & dryer are life changing. LOL.

Is there a negative 5 star option?! At first, we thought this move would be amazing based upon how smoothly the estimate process went. We got a great, competitive quote, and were excited to work with these guys. Unfortunately, it was all extremely downhill from there. First they dispatched a driver who only had enough room for slightlt less than ¹⁄₃ of our stuff. Then, they sent a team with a uhaul type truck to load the rest of our house, but they showed up just before the cleaners arrived. (That’s 3 hours after they were supposed to be done!) The next day I was informed that the 2^nd load items would be packed in a shopment container, and would arrive around the same time as the 1^st load. Not ideal, but better than nothing, right? Wrong! Our 1^st load was delivered today, 7÷13÷14. Our 2^nd load? Well, its back in Phoenix. When will it be delivered? Hopefully by 8/15/14…seriously?! They tried to make it better by accepting partial payment for the 1^st load, and offered $ 100 per day for our stuff until it actually arrives. I guess we’ll take it since that’s the «best they can do» but we’d rather have our stuff, especially since ALL of our 1 yr olds stuff (clothes, crib, diapers, etc) are part of the 2^nd load! Long story short, the actual movers were PHENOMENAL, but Dircks/​Mayflower are AWFUL! !!!

I have used Dircks to move from DC to Phoenix and from Phoenix to Knoxville. Both moves were perfect (and affordable). The service is fantastic and fast, and all employees are responsive. None of my things has been lost or damaged, and my shipments have always arrived within the first 24 hours of the date range provided. I can’t say enough good things about this company. The movers are friendly and very good at what they do. In both experiences with the company I was able to feel confident that my move was being handled professionally and that I was not being ripped off or taken advantage of. I highly, highly recommend doing your next move with Dircks.

We just completed a move to Henderson, NV with Dircks. I must say that Steve Hooks from Dircks and Murphy, the driver., made this a very successful., stress-​free move. We could not have been more satisfied with the personal care and attention we received. If every driver supervising the loading and unloading of a move could have the great personality, packing and moving knowledge and caring that Murphy has., move could «almost» be a pleasure.
We would not hasitate for a second to recommend Dircks.

So, I was moving back to Michigan and needed a professional moving company to get my stuff across the country. I got a total of four quotes, and decided on these guys. I had Jacob come out to my apartment to look at my stuff and do a walk through with what I was going to take and how much it would cost.
Jacob was awesome! Aside from giving me a reasonable quote, he was totally professional and had a really warm friendly demeanor. The whole thing took about an hour, and he gave me a few options of how I wanted it shipped. I decided on the crate containers, which came with $ 10,000 insurance on each one that I used. I only needed two, and that worked out perfectly! He was right on. He emailed me a quote and after I was ready, I scheduled my move with him.
The guys got to my apartment about a half an hour after they told me they would, and they were so awesome! They had all the tools they needed, like ramps, professional wraps for my furniture and took great care when loading my stuff into the truck. It was about three hours to load, do paperwork, and have them clean up their supplies when they were done. Overall a very positive stress free experience.
The office also called while we were loading to make sure everything was going as planned and to see if things were okay. I was also able to schedule my delivery when it got into town, and again, they were there within half an hour of their expected scheduled time. Three guys showed up and unloaded my stuff in no time. Half of it wen inside and the other half is in my moms garage. Guys were efficient, friendly overall really professional and quick.
I would recommend these guys in a heartbeat if you want a reliable moving company that is trustworthy and professional. Prices are competitive, and it was an overall great experience. I would use them again in the future.

Please call Tom Baumgartner (602 269 5550) at Dircks Moving Services. He comes to your home to give you a detailed, well calculated and fair written estimate (no surprises). Very seasoned professional, educated and straight forward. Great quote! You won’t regret this move! Channel 3 ON YOUR SIDE highly recommends and I agree!
The move went very well! Arrived on time. Had no trouble backing into the loading dock. Very hard workers and fast. Careful, meticulous and respectful. The estimate was right on! We are happy and would hire Dirck’s for our next move and highly recommend! Thanks!