Dickey’s Barbecue Pit

I just popped in for some quick take out. Never having been here before the staff was most helpful and extremely friendly. I got the one pound of pulled pork and a medium potato salad. Both were delicious and the pork made 4 large sandwiches with some left over. The spicy sauce was delicious as was the original. Will definitely be going back!

I ordered the family pack for 4 – 6 people. I customized it with barbecued pork ribs, pulled pork, barbecued beans, okra, waffle fries and a small side of coleslaw with rolls. My husband and I went to the Greenway Parkway location to pick it up. They wait until you arrive to cook the sides so they will be nice and hot. Our main course of ribs and pulled pork was in a warmer type oven until pick up. (I ordered and paid online to facilitate the process).
The service upon pick up was good, considering they were extremely busy for a Monday evening. Upon returning home, we unpacked everything and put some of it on our plates from each container. The meat was so good and flavorful. It was tender and melt in your mouth. We were so busy inhaling the food that we stopped our conversations and reveled in the awesomeness of the smoky, flavorful barbecue. It is some of the best thus far out here in Phoenix. Yes it is a chain, but with that said, it delivers on point and doesn’t disappoint. I recommend this establishment if there is a hankering for good barbecue.

Wanna spend $ 15 for a meager few slices of chicken breast, and a small fistful of brisket, with literally 3 slices of pickle? And the staff… Please don’t let us know how much you hate your job. Have some pep in your step. Acting bored as hell and indifferent to customers. Needless to say, this visit was a mistake, and won’t be coming back again (of course). And yes, I’ve spent more at a BBQ place. But I got BBQ in return. Here I got three bites of chicken and 4 bites of brisket for $ 15. Mediocre BBQ at best, to top it off.

This place is small and tucked away, but it has a nice mom-​and-​pop ambience. We really enjoyed the pulled pork and side dishes, which were a delicious representation of down-​home, country style comfort food. The service at the counter was average, but that was overshadowed by the owner who was very friendly and accommodating. Overall, it was what we expect from a casual restaurant — a nice dinner in a relaxing, stress-​free environment.

I think I have also been here two times. It was really good. I think I got some mac n cheese and it was bomb! I remember having bread and maybe pulled pork. I think that’s the meat I got. But all around it was amazing! Definitely a must try!

I am only giving them 2 stars instead of 1 because the food was somewhat decent for a bbq place in what is essentially a strip mall. The real reason I am writing this review is because of the service.
I worked in the food industry for over 6 years throughout high school and college, so I completely understand how difficult it is to not only carry these kinds of jobs and not almost quit every day, but to serve customers and give good service. 90% of the time, it’s not easy. But this place, especially for being a quick-​service type establishment, is on another level when it comes to bad service.
I live right across the street from Dickey’s and drive by it every day but had never tried it. Being sick of the usual places I grab lunch at, my boyfriend and I decided to just go get some food to-​go and give it a try. Even though I see it all the time, I do forget that I have a bbq place right next door and thought it would be nice to have a new place to frequent for good meat and bbq. I was SO wrong. There was only one employee there that was actually nice and attentive, all of the other ones just looked generally pissed off to be there and you could so clearly tell that they not only hate their job, but they hate every customer that walks in the door. I felt so awkward and uncomfortable ordering. The girl behind the counter asking for the orders was rushing me to order and was visibly upset that I didn’t know what I wanted. It was my first damn time there, does she expect me to just take on glance at a menu that has multiple kinds of meat that are all different? What is wrong with her. When I finally snapped back and told her that it was my first time there and I don’t know what she is asking me, she gave me the dirtiest look… She was just unbelievably rude.
When you have never been to a restaurant before, there is no way that you know their procedure or how they do things pertaining to the ordering. She kept asking me questions about my food that I didn’t know how to answer because no one explained what any of it meant to me because I had never been there before! She was asking about sides and different meats, and I had NO idea what any of it meant, and she had the balls to get mad at me, the customer, who is there for the first time, for not knowing exactly what I want as soon as I step in front of her!
I am just really bummed out because it would have been nice to have a bbq place right next to my house, and it isn’t even that expensive either. The portions were decent. I eventually, after this bitch calmed down, ordered a lunch portion and it was still decently sized and inexpensive. Unfortunately, the people who work there are just ratchet and inappropriate to customers, so for that, I will not be back, end of story!

ADDICTING! I have had the BBQ pork pit sandwich. Delish! Friendly staff, every time i have went in to order to-​go I have seen the staff cleaning off the tables. Clean store. Also, you get to enjoy free ice cream. Recommending this place to all my family and friends.

I used to spend my summers back east in a small town in western Tennessee. There, near Reelfoot Lake was a family run shack of a barbecue restaurant that is still the greatest barbecue I have had to this day.
Dickey’s comes awful close.
I got the daily special (a huge pulled pork sandwich with two sides, the classic barbecue beans and mac & cheese for me.) The pulled pork was great in flavor and consistency, there was no strings of fat — an instant turnoff and a problem with many other local barbecue places — and it was good enough to be eaten without sauce. But where’s the fun in that when Dickey’s offers three varieties.
I tried all three and have to say the spicy was the best. The sweet was a close second. The original was just that — original and kind of plain. The spicy has a bit of a kick, so be warned.
The barbecue beans were great — not too sweet and very smokey tasting. A guaranteed choice upon return.
The person I ate with tried one of their potatoes with pulled pork. Again, excellent, though the potato was a little dry. Slathering it with more spicy barbecue sauce did the trick, but be prepared for a lot of potato. The crispy cooked onions that go on the top were except and added texture. Overall pretty darn good.
Finally, we split their peach cobbler. As good as homemade? Pretty darn close. I eat a lot of cobbler spending time in the South. A good cobbler isn’t chewy and gummy. This was excellent in consistency and taste. Free ice cream to add at your discretion was an added bonus.
I’m no self-​professed barbecue expert, but I enjoyed Dickey’s and will definitely be returning — Southern family in tow!

Yikes! Went on a recomendation from a friend and boy did they get it all kinds of wrong here! First off, i felt rushed to order. There was nobody behind us and if there were i would have let them ahead of me. They kept asking us if we were ready, NO, we are looking at the menu, CALM DOWN! We will order shortly. Secondly, the rude staff (Look at Firstly). They all were really hounding us to Order. Then, after the first order, the cashier was on me to pay quickly. (Again, Nobody behind us). I told him once all the orderes were put in and verified, then i would pay. I got a nasty look. Oh well, you will wait for me, I will not be rushed. I was never asked to order a drink, nor were my friends. We were not told about the free ice cream. Had no idea about it. I won’t be back.

My buddy and I went to this location today. We are by no means experts, but we have competed in BBQ competitions in Texas on several occasions. This place is a disgrace to Texas and should not have the title BBQ attached to its name. We had the pulled pork, brisket, and the spicy cheddar sausage. There was no bark and no smoke ring on the pork and brisket. The meat had no smell of smoke whatsoever and it had no flavor at all. This BBQ tasted like it was cooked in an oven. For meat that is cooked for 12 hours with hickory, I’m completely blown away. This was hands down, the worst BBQ we have ever eaten.
The sausage was obviously store bought, and this was the best we had. We were appalled at the sauce as well. It was sweet North Carolina sauce that is heavily infused with vinegar.

Average at best. Everything seems precooked and packaged. I guess that isn’t the craziest idea. Sometimes I need a little quick brisket. Buns are decent. Can get in and out without problems.

… We really liked Dickey’s when it was at Norterra and were sad they closed down and even more worried to try this location after seeing the reviews for this location.
First, to the guy who complained the portions were small and didn’t fill you up, you sir, ruined my dining experience because instead of ordering the Little Hoagie and two sides, I opted for the Big BBQ sandwich with Mac N Cheese and Waffle Fries. Now I’m so stuffed I can barely shove down a FREE ice cream cone! Listen here, I am an EATER. I can eat a 300 pound man under the table (not literally of course, but you know). So the fact that I left uncomfortably full should mean something to anyone who knows me.
At any rate, I even was worried about ordering and noted the time I placed my order. Except that as I was paying 30 seconds later, food was ready. Saturday night at 6:15 pm. Maybe some people caught them on an off night because we didn’t have any of those problems!
My husband ordered the 2 meat plate with spicy sausage and pulled pork. I don’t like sausage (insert sarcastic comment here), so I can’t give a review for it. But he enjoyed the food, too, and really liked the baked potato casserole! He thinks it’s a little pricey, but that’s BBQ places for you. Plus, I would pay a little more for no fatty meat.
We will be back. Thank you!

I pre-​ordered our family meal and the person on the phone said they will have it ready in 15 minutes! When i got there I had to wait in additional 30minutes. Food was alight.

How can brisket that is smoked have no bark or smoke ring? I needed BBQ and it was close next time I have craving will go elsewhere

It definitely was a first time I would have liked to have back. Told the servers that it was my first time there and they really didn’t even acknowledge it. I asked what really was popular and it seems that they just pointed to the most expensive thing on the menu.
The meat wasn’t even all too great. It was dry and there really wasn’t a taste to it. We had the brisket, turkey and ham. The portions was definitely ridiculous as well. It did not even fill me up.
I wouldn’t go back.

Not sure if I want to come back when staff is coughing on the sauce and ice cream and cones.
Plus, it be better if they heated up the meat. Tastes better when it’s hot.

Great food but questionable service. The new location is über small! I don’t like seeing their office door open and seeing staff’s friends hanging out and even off the clock staff hanging out. The kitchen is super small. I even saw a bunch of ribs just sitting on the counter, not even under a heat lamp. I had a coupon and two staff couldn’t even figure out how to use it correctly! It’s not that hard!
The only thing they have going for them is the delicious food but that’s it.

Better then I had at Norterra.
Friday special is pulled pork plate for 9.00. 6oz of pork, 2 sides and a roll plus a drink.
I had Mac n cheese and waffle fries. The mac was ok the fries were really good.
The pork was well trimmed, no fat (I like a little) but most do not. Good smoke, NOT to dry NOT too wet.
Sauce was good after I combined sweet and hot.
Service was good but none else was there ordering when I was. Did not have to repeat my order at all.
I like the décor here too.

Just stopped in for second time this week. Ordering process went quicker. No snafus at checkout. Only had to wait a few minutes for fresh okra which they fry on order. People before and after me had some errors in orders or missing sides. I did hear a lot of «I’m sorry about that» but altogether seemed to go better.
Ordered the 3-​meat plate this time with Mac and cheese and okra. The okra rocked!. The meat plate not so much. Hard to decipher which was the brisket and which was pork. In my pic the upper left is the pile of fat I had to pick out before even tasting. I may give them one more shot and that’s it.

It is important to note that today was this location’s grand opening. (There was another reviewer that didn’t understand that, and wandered in during their private soft-​opening yesterday and responded with a 1-​star.)
I used to go to the Dickey’s at Happy Valley before it closed a couple years back. I was very pleased to see that a new location was opening closer to home. As I suspected, the food is still outstanding. I recommend the Brisket and the Pulled Pork.
Was a little disappointed by the Potato Salad, but I like mine made with mustard, so that’s kind of a coin flip anywhere you go. Also, the dining room was pretty dimly lit, but I’m sure they will work the kinks out.
I would recommend to the management to try and find a solution to streamline the ordering queue, the suite is laid out pretty awkwardly with the door to the patio crossing through the front of the line. Maybe it would be better to take orders and transactions more rapidly and bring them out to tables as they are ready as you see in other fast-​casual places.
But, at the end of the day, it’s great BBQ at a reasonable price. It’s certainly cheaper than taking the family to famous daves or what-​have-​you. Self-​serve ice cream cones are included free also, so it’s great for kids.