About five years ago, our pool and deck were refinished. A few months later, the deck coating cracked at the joints and was repaired. Now, about five years later, the deck coating is breaking off in chunks. The pool surface has cracked in a location with a previous crack(which we paid extra to repair), and the ends of rebar are beginning to stain the pool coating. This seem like very poor performance in the materials that were used in refinishing the pool.
Stephen F.
Classificação do local: 1 Phoenix, AZ
One star only because I don’t know how to leave zero. The owner came and looked at the issue, but never listened to a word I said. Then he sent out a couple guys that didn’t even speak English to do a crappy job of installing a skimmer box. My cool deck is marred with saw holes, and now gras is growing inside my skimmer box, and dirty continually falling in the pool. When I called Craig, he came out and put some caulk on the concrete, sullen and crabby the while time. Steer clear of these clowns.
Vicki D.
Classificação do local: 5 Gilbert, AZ
I can’t say enough good things about Desert Sun Pools and specifically Jason. We had another local pool company out here trying to fix our motor problems. After the first place had replaced the motor,(WITH a rebuilt one that didn’t meet Arizona code) THEN when it went bad, trying to tell us it was because of the Monsoon rain, Jason and Desert Sun Pools went to bat for us! We now have a NEW motor and Jason spent the time to explain things to us.(Newly transplanted from Seattle, we have –0– pool experience) If you need an honest service company, take my word for it, THIS is your place. We will send anyone we know that needs pool service to you guys. Again THANKS.